Excellent service as usual Booked online for air con re gas, staff very friendly, job was done quickly, even a few extra pointers before MOT 👍 Much appreciated 👏
A empresa respondeu
Localização
Alterar localizaçãoVentura Park, Broadshires Way, OX18 1AD Carterton, Carterton, GB
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Leia as opiniões dos outros
All agreed procedures were carried out. The cost of the service was not excessive.car returned in clean condition.
A empresa respondeu
Booked in online for wheel alignment, discovered I couldn't make the time I booked, rang and changed time to later in the day. Arrived at revised time they took the car straight in, it took exactly th... Ver mais
A empresa respondeu
Took my car for MOT and all done no problems. Staff were polite and friendly! ( the atmosphere was as lot happier than some visits I have had) one member of staff was on holiday. So much better e... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Carterton
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Ventura Park, Broadshires Way, OX18 1AD, Carterton, Carterton, Reino Unido
- 01993 843987
4,7
Excelente
1 mil opiniões
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Won’t be using this company again
Won’t be using this company again. Encouraged to book on website and the enquiry email was never answered. When I arrived to have my tyres fitted, both men made me feel like I was an inconvenience. When they fitted my tyres they both ignored the constant phone ringing whilst sat chatting. I then had to reverse my own car out of the garage. Unimpressed. Will use a different company next time as they were very unprofessional. I have it 3 stars because they fitted my tyres.
15 de setembro de 2025
Resposta da Protyre Autocare - Carterton
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Fast and friendly service.
Fast and friendly service.
Only issue was unable to carry out free alignment check due to another car in bay that couldn’t be moved.
10 de setembro de 2025
Resposta da Protyre Autocare - Carterton
Hello Nigel,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very polite and helpful staff.
Very polite and helpful staff.
Provided good advice.
Good online price for tyres and easy booking process.
10 de setembro de 2025
Big thanks for guys sorting me out…brilliant team
Big thanks for guys sorting me out after turning up on the wrong day but they just got the job done…..
Brilliant team and the guy who fitted motorcycle tyre was brilliant
10 de setembro de 2025
Great service couldn’t be more helpful…
Great service couldn’t be more helpful they went above and beyond doing checks that weren’t on the schedule
3 de setembro de 2025
Resposta da Protyre Autocare - Carterton
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Carterton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The technical knowledge was exceptional…
The technical knowledge was exceptional and pricing was great
1 de setembro de 2025
Opinião espontânea
Car serviced on time
Car serviced on time. The price was reasonable. Polite staff. A great experience.
22 de agosto de 2025
Great job, well priced
Did a great job explaining the issues on my car in simple terms without talking down to me.
20 de agosto de 2025
Staff were friendly very helpful
Staff were friendly very helpful, I felt they treated me with respect. Good service
20 de agosto de 2025
Resposta da Protyre Autocare - Carterton
Hello Tina,
We would like to thank you for sharing your feedback regarding the service you received at our Carterton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I recently entrusted my car to Protyre…
I recently entrusted my car to Protyre for a routine service, only to discover upon returning home that the air filter had been incorrectly fitted and was already damaged. Such negligence could have led to catastrophic consequences for the engine—a level of oversight that is simply unacceptable from any professional garage. This experience has completely eroded my confidence in Protyre’s workmanship, and I will not be using their services again for any purpose.
25 de junho de 2025
Resposta da Protyre Autocare - Carterton
Dear Paul G,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Carterton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent Motorcycle tyre fitting service
Being able to fit me in at short notice and get the tyres in that I need was excellent as was the service.
13 de agosto de 2025
Resposta da Protyre Autocare - Carterton
Hello Janet,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Resposta da Protyre Autocare - Carterton
Dear Marek Baluch,
We're happy to hear that everything was on time and professional. Thank you for your positive feedback; we appreciate it.
We will look forward to welcoming you again at our Carterton branch in the future.
Kind regards
Kayliegh
Customer care - Protyre
Picking up car to garage with dirty…
Picking up car to garage with dirty hands in grease or whatever it was, rest fine.
30 de julho de 2025
Looked after very well.
The reception was great I was advised how long it would take for regas and was offered a drink while I waited. Good team.
23 de julho de 2025
Resposta da Protyre Autocare - Carterton
Dear Max Wall,
We're happy to hear that you had a great reception experience and that you were well-informed and comfortable during the wait at our Carterton branch . We appreciate your positive feedback about our team. We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Easy to book, quick service
Easy to book - next day after being let down by Halfords. Quick service and helpful staff
23 de julho de 2025
Resposta da Protyre Autocare - Carterton
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Carterton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Resposta da Protyre Autocare - Carterton
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Quick efficient service
23 de julho de 2025
Very helpful staff and the work was…
Very helpful staff and the work was carried out in a timely manner.
18 de julho de 2025
Resposta da Protyre Autocare - Carterton
Hello Henry,
We're glad you had a good first MOT experience with us. Thank you for your feedback; we appreciate it very much.
Best regards,
Eddie
Customer Care - Protyre
Helpful and Trustworthy
Having had a huge quote to put my car through its MOT by another garage, I took it to Protyre in Carterton for a second opinion.
They pointed out that a couple of the things on the list were things I could easily do myself or didn't actually need replacing and had nothing wrong with them. They then did the rest of the work for me for a much more reasonable price.
I would definitely use them again and recommend them.
7 de julho de 2025
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