Protyre Autocare - Chippenham Opiniões 

1742
TrustScore: 4.5 em 5

4,6

Bath Road Industrial Estate, Chippenham, SN14 0AB Chippenham, Wiltshire, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Free suspension check reported no faults, despite earlier "assessment" from main dealer that worn bushes needed replacing (not the first time they haVe flagged supposedly faulty items that were perfec... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Booked for a service followed by a MOT. On advice four new tyres were fitted and balanced followed by a wheel alignment. As always advise is genuine and respectful. Everything has been executed with c... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Fast on-time tyre replacement at a competitive price. A couple niggles: - as a walk-in customer, none of the offers were available, so I had to book on-line for a later time-slot. - I could only p... Ver mais

Classificada 5 em 5 estrelas

Book on line, MoT as appointment and waiting room if you want to stay or pub short distance away as was great sunny day. Cheapest MoT in Chippenham.

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • Bath Road Industrial Estate, Chippenham, SN14 0AB, Chippenham, Wiltshire, Reino Unido

  • 01249 652170

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1742)

33 606 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Update: now resolved following good customer service. Tyres did not arrive on the booked day

Update:

Now resolved following proactive customer service.

Tyres fitting was booked and paid for 4 days before appointment. Unfortunately the tyres were not delivered to the garage on the booked day and we had to come back the following day. Protyre are normally much better than this.

21 de janeiro de 2026
logótipo da Protyre Autocare - Chippenham

Resposta da Protyre Autocare - Chippenham

Dear Andy W

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Chippenham branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Classificada 2 em 5 estrelas

Booked in for MOT

Booked in for MOT, it failed, had to wait 4 days before it could be retested leaving me without a car. Guy on reception was very stressed, clearly needed some time off, not sure the company treats it's staff well or it's customers. Took the car elsewhere for the work to be done to speed up the process, was told it was failed unnecessarily on a tyre. Not sure I'd trust them to touch my car again. Still had to wait till the following week for a retest.

7 de janeiro de 2026
logótipo da Protyre Autocare - Chippenham

Resposta da Protyre Autocare - Chippenham

Dear Lindsey Aurora,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Very helpfull team

Vwry helpfull team. Helped me solve a problem. Would recommend

12 de janeiro de 2026
logótipo da Protyre Autocare - Chippenham

Resposta da Protyre Autocare - Chippenham

Hello Adrian​,

We would like to thank you for sharing your feedback regarding the service you received at our Chippenham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 1 em 5 estrelas

Poor customer service.

Made up stuff to get more money out of me. Following this I went to a different garage and they reviewed what they had said and told me the problem was completely fine. Secondly once I had mentioned my name they treated me completely differently and in a rude manner.

12 de janeiro de 2026
logótipo da Protyre Autocare - Chippenham

Resposta da Protyre Autocare - Chippenham

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

What a great team

What a great team. Turned up with no notice on 2nd January and they sorted a complete set of tyres for me, no bother at all. Moreover, despite being relatively busy, they turned it around in less than half an hour.

7 de janeiro de 2026
Classificada 1 em 5 estrelas

Pushing for sales

Went in for replacement of one tyre, got told all 4 needed replacing and that two were bald, when asked where, as tread was in excess of the tread depth indicator and asking if they were illegal I was told no, which was later confirmed when I received the tyre condition report which stated that I had 4-5mm on the tyres. Prompt service though and stuck to allocated time.

7 de janeiro de 2026
logótipo da Protyre Autocare - Chippenham

Resposta da Protyre Autocare - Chippenham

Dear Mr S,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Very polite

Very polite, helpful and professional. I made a mistake on what tyre I purchased for my car before my appointment. The garage helped me very quickly and were able to get it sorted that day.

Would recommend again.

7 de janeiro de 2026

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais