I booked a 10.30am slot for two tyres on my car to be replaced, having chosen the new tyres and paid for them on line the previous afternoon. I arrived on time, checked in, confirmed it was the front... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU Devizes, Wiltshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Always superb service from the Devizes branch. Had a free brake check on a second hand car purchase from a franchise dealer and they confirmed both brakes on the front faulty and a both front tyres a... Ver mais
A empresa respondeu
Always had good service at this tyre centre, website shows good choice of tyres to suit all budgets, with options for wheel alignment, brakes and exhausts for example. You can also choose a date and a... Ver mais
A empresa respondeu
I thought the attention to detail whilst fitting my tyres was lacking. The car was returned to me with tyre adhesive on one of the alloys which I have had to remove. The customer waiting area could... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Devizes
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Unit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU, Devizes, Wiltshire, Reino Unido
- 01380 728461
4,8
Excelente
966 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly on phone when booking
Friendly on phone when booking
Made to feel welcome in waiting room
Ian who did my MOT was good at talking through what he had done and it passed
20 de outubro de 2025
Resposta da Protyre Autocare - Devizes
Hello Shelia,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
As always
As always, the staff at Devizes are helpful, informative and pleasant. Booking a slot is easy
17 de outubro de 2025
Resposta da Protyre Autocare - Devizes
Hello Terence,
We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Everyone was really helpful and had us…
Everyone was really helpful and had us back on the road quickly. Thank you.
15 de outubro de 2025
Resposta da Protyre Autocare - Devizes
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
New Tyres
Dropped the van off, the wii oh ok was done a n d I picked it up all done. Easy, excellent and reasonably priced..
15 de outubro de 2025
MOT failure for high engine speed at…
MOT failure for high engine speed at idle, my Toyota Aygo never exceed 850 rpm, and they read 1150rpm. After few days I went for retest and pass with 730rpm . Lots of advisory as well regarding front, bushes or arm pin. What they don't know i service the car myself and I can guarantee is absolutely fine, as a proof I'll post another review next year to show them all advisory and mot failure is just a hoax , Mr Abdullah
15 de setembro de 2025
Resposta da Protyre Autocare - Devizes
Dear Mr Abdullah,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service throughout.
10 de outubro de 2025
Worth a visit
Started work on time and completed the task efficiently and with the recommended time scale.
6 de outubro de 2025
Friendly helpful service.
4 de outubro de 2025
Resposta da Protyre Autocare - Devizes
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
great service as always
great service as always, cannot fault these guys at all.
very happy.
24 de setembro de 2025
Received invoice from this business for…
Received invoice from this business for the maintenance on the car that is not mine and i have never even visited this site. Sent email to the business to remove my name from the invoice and heard absolutely nothing back. Incident deserves a law suit. Appalling breach of personal data .
24 de setembro de 2025
Resposta da Protyre Autocare - Devizes
Dear Mrs Sniraite,
Thank you for bringing this to our attention, and we sincerely apologise for the error in sending you an invoice for a vehicle that is not yours.
After investigating the matter, we can confirm that this was a human error due to an incorrect email address being entered during the invoicing process. We understand how concerning this must have been and deeply regret any distress caused.
Please rest assured that we have now taken the necessary steps to remove your email address from our system, and you will not receive any further communication from us.
We take data protection very seriously and are reviewing our internal processes to ensure this does not happen again.
If you have any further concerns or questions, please don’t hesitate to contact us.
Kind regards
Kayliegh
Customer care - Protyre
Very easy to book in fitting
Very easy to book in fitting, seamless process, competitive price
24 de setembro de 2025
Car was MOT'd and failed on something…
Car was MOT'd and failed on something it shouldn't have failed on and conveniently the MOT tester wasn't there to quizz when I collected my vehicle.
Took my car elsewhere and it passed.
22 de setembro de 2025
Resposta da Protyre Autocare - Devizes
Dear Miss K,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Devizes branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
brilliant receptionist and all staff
brilliant receptionist and all staff
thank you all
22 de setembro de 2025
Resposta da Protyre Autocare - Devizes
Hello Deborah-Ann,
We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Greeted pleasantly and problem solved…
Greeted pleasantly and problem solved quickly.
17 de setembro de 2025
Always a friendly and efficient service
15 de setembro de 2025
Great service and staff
Dealing with Protyre was a breeze, easy to book, professional and efficient service. Particular mention for Erin who was brilliant, really helpful, professional and knowledgeable.
10 de setembro de 2025
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.