Staff carried out work in a professional manner,and pointed out a defect to car I never knew existed. I have been a customer of Kwik fit for years, however after my experience at pro tyre I will be us... Ver mais
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Staff carried out work in a professional manner,and pointed out a defect to car I never knew existed. I have been a customer of Kwik fit for years, however after my experience at pro tyre I will be us... Ver mais
A empresa respondeu
All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... Ver mais
A empresa respondeu
Fast and efficient service; extremely friendly welcome. New booking system makes everything even easier. Thank you
A empresa respondeu
After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, Reino Unido
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Superb visit . Dealt with promptly and efficiently. Will use again in future . I recommend this company.

Resposta da Protyre Autocare - Dumfries
Easy to order. Tyres were brought to Annan Rd on time and job completed professionally
I have dealt with the Dumfries depot for many years and have always found them very careful with my cars.
Sometimes their price was slightly higher than other suppliers but due to the above, my loyalty lies with the Dumfries depot
Fast and efficient service from the manager and his team. Manager super friendly and happy to help with issues I had. Did a check over my car for me and picked of on a developing issue that ment I could get it sorted before it became more serious.
I delivered car early. Then left it and was told it would be ready in an hour. Left one and a half hours because didn’t want to hassle. Got back car still not done. Waited another hour. Was told wheel alignment couldn’t be done due to an issue with car. I asked if they could mend. They said they would call me back later that day to arrange appointment. No call back. No refund for wheel alignment. Im pretty miffed to be honest. Three stars was generous really

Resposta da Protyre Autocare - Dumfries
I received an email invoice that was not in my name and I have not been in Protyre for over a year.
The car listed on the invoice is not owned by me…
I emailed the shop to this effect and have had no reply as of yet….

Resposta da Protyre Autocare - Dumfries
All booked online. Great price. Prompt service. Work quickly and professionally completed.
Well recommended
I had 4 tyres changed which were carried out very efficiently. Kevin on reception was extremely friendly.
Service was exellent guys helped me out lots
Good service and a cheerful helpful manager
The guy,s at protyre Dumfries , have always been good ,with myself & family, sadly they dont stock the tyres, i use therefore i buy online,but always get the guys to fit and balance for me as they look after my wheels,
Booked in to have two tyres fitted on website and paid up front when I arrived was told tyres not in stock... Guy on desk said he would call me the next day if they were in
Next day came no phone call, called shop myself and spoke to same guy who admitted he had not called me and appeared unconcerned.
Did eventually get tyres fitted but unimpressed with customer service, will go elsewhere next time.

Resposta da Protyre Autocare - Dumfries
After leaving the pro tyre branch in Workington with a fault that wasn’t fixed, I attended my local branch in Dumfries where I was served by Kevin. Kevin was extremely helpful from the word go and even though he hadn’t initially dealt with the problem, he stepped up and successfully resolved the fault preventing me from taking another round trip. Kevin is an asset to your team, please make sure he gets the recognition, thank you
Was given immediate attention and both issues were resolved

Resposta da Protyre Autocare - Dumfries
Friendly and professional people quick and efficient service and good pricing.

Resposta da Protyre Autocare - Dumfries
I arrived to request that 2 front tyres be replaced. I was told it would take 30 minutes. The tyres were checked and changed in 30 minutes. What more can you expect?.
I have been motoring for over 70 years and for many of them have relied on Dentons for excellent service

Resposta da Protyre Autocare - Dumfries
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