Protyre Autocare - Exeter-Sowton Opiniões 

764
TrustScore: 4.5 em 5

4,7

Apple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Yet another puncher, just turned up, the depot was busy but still they managed to fit me in within 2 hours Absolutely brilliant staff, nobody is miserable, As pensioners we just want a hassle/st... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have not been here since it was Mid Devon Tyres, but the staff here at Protyre are absolutely fantastic and I will absolutely be recommending them to everyone! I booked my car in for a wheel alignm... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My car was booked in and dealt with at the allocated time. There was some additional work which I had discussed with the manager as a possible issue. That was explained very professionally.

A empresa respondeu

Classificada 3 em 5 estrelas

Although the young lady on reception was efficient and cheerful I had to wait nearly an hour from my appointment time to when the work actually started. In all, it took nearly two hours to have four t... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, Reino Unido

  • 01392360022

4,7

Excelente

TrustScore: 4.5 em 5

764 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,7

Todas as opiniões

(764)

33 340 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Brilliant garage

Brilliant garage - can’t recommend them enough. Very knowledgeable and friendly staff. They went over and above to sort my car out recently. I’ve been using them for years and have never had anything other than great service.

29 de maio de 2026
logótipo da Protyre Autocare - Exeter-Sowton

Resposta da Protyre Autocare - Exeter-Sowton

Hello Jane,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Job done within the hour

Job done within the hour - no complaints.

30 de maio de 2026
logótipo da Protyre Autocare - Exeter-Sowton

Resposta da Protyre Autocare - Exeter-Sowton

Hello Tony,

We're so glad team in centre could complete the job quickly for you. We appreciate your kind words!

Best regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

The sowton branch I visited were…

The sowton branch I visited were fantastic. I came down having not booked an appointment and they managed to squeeze fit me around the other bookings.
Great service friendly knowledgeable staff and great value for money.
Truthfully wouldn’t go anywhere else.

3 de junho de 2026
logótipo da Protyre Autocare - Exeter-Sowton

Resposta da Protyre Autocare - Exeter-Sowton

Hello Morgan,

Thank you for sharing your positive feedback!

We are delighted to hear that our team at the Sowton branch was able to accommodate you and provide fantastic service. We appreciate your kind words about our friendly and knowledgeable staff and the great value for money. We look forward to welcoming you again in the future.

Best regards,
Eddie
Customer Care - Protyre

Classificada 3 em 5 estrelas

Overall, not bad!

They’re always great with availability to get the car in, but every time I come, my appt always goes way over the time allocation, or they run late. Also the last visit I had 2 new tyres done on the rear and the edge of the alloy on both has been damaged, likely from the machine as they were particularly lubed coming out. Luckily I’m going to respray them as the lacker is peeling, otherwise would be annoying.

Shout out to the girl on the desk though, she showed amazing customer service and had a really awkward guy when I was waiting and she dealt with it greatly!

26 de maio de 2026
logótipo da Protyre Autocare - Exeter-Sowton

Resposta da Protyre Autocare - Exeter-Sowton

Dear Philippa-Jane Raw,

Thank you for taking the time to share you feedback.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 1 em 5 estrelas

Not good

Not good at all

20 de maio de 2026
logótipo da Protyre Autocare - Exeter-Sowton

Resposta da Protyre Autocare - Exeter-Sowton

Dear Sophie Squires,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

All on reception were very helpful as…

All on reception were very helpful as soon as I walked in. They got me sorted in no time. The service was excellent.
They found I had a nail in my tyre but could not repair it as I was too near the edge, so they found me the best tyre for my needs. They couldn't be more helpful. I would recomend them every time.

20 de maio de 2026
Classificada 5 em 5 estrelas

The service and MOT went smoothly wiyh one glitch for a reported fault

The service and MOT went smoothly, however, I asked them to look at the windscreen washers which were not working. They reported that it needed a new motor but that they had one in stock which would cost £30. I agreed and was then contacted to say the one they had was for a different model of Honda CR-V and that they could only get one from the main dealer which would cost £80!

7 de maio de 2026
Classificada 5 em 5 estrelas

Great service

Great service. I had 4 Tyres transferred to refurbished wheels on my campervan. Work carried out with care. Very pleased and will use this company again. Good comms and admin made arranging the work easy.

6 de maio de 2026
Classificada 5 em 5 estrelas

I was amazed at the excellent swift…

I was amazed at the excellent swift service I received last Saturday, I had a slow puncture & my tyre was soon replaced .I didn't know they were about to close , the Manager Toby was so helpful & the team too .
Thank you.

2 de maio de 2026
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