I spent some time price checking where I could get my car air con re gassed and not only was Protyre Autocare the cheapest, they also had 25% off. The engineer on the day was really friendly and e... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I had an engine warning light come up on my car's display. I reported it to Protyre and they booked me in for the following day. They diagnosed the problem, ordered a replacement part, fitted it and r... Ver mais
A empresa respondeu
The staff were pleasant, efficient and very professional. There was no attempt to sell me anything I didn't really need or carry out any work that was unnecessary, quite the opposite (part repaired n... Ver mais
A empresa respondeu
Tyres are usually only a once every few years purchase so it was good to find a company that treats all customers equally well. The staff were professional and informative on the day. Booking a slot... Ver mais
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Fareham Russel Place
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Russell Place, Fareham, PO16 7SE, Fareham, Hampshire, Reino Unido
- 01329 220743
4,7
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Kept waiting 4 hours for a service and…
Kept waiting 4 hours for a service and had to pro actively ask for updates instead of the information being offered. Staff more worried about chatting amongst themselves. Never again.
22 de julho de 2026
Resposta da Protyre Autocare - Fareham Russel Place
Dear Mr Robinson,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service as usual from Protyre
Great service as usual from Protyre. Good price for my Goodyear tyres via their current promotion. Many thanks!
20 de julho de 2026
Resposta da Protyre Autocare - Fareham Russel Place
Hello Mr Holt,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
All round good team
Prompt attention, cheerful, polite, thorough and detailed in the explanation of the job's findings.
16 de julho de 2026
Resposta da Protyre Autocare - Fareham Russel Place
Hello Ian,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Jason is very knowledgeable on the best tyres for my vehicle.
As soon as i walked in, they were very professional and polite. The service was amazing. I was informed that i needed two front tyres. And they arranged for my tyres to be fitted the day and time that suited myself. And explained the best tyres that would benefit my vehicle. I would recommend. Thanks.
13 de julho de 2026
Resposta da Protyre Autocare - Fareham Russel Place
Hello Darren,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service will return as and…
Excellent service will return as and when thank you
17 de julho de 2026
Resposta da Protyre Autocare - Fareham Russel Place
Hello George,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
very friendly staff,aircon in the…
very friendly staff,aircon in the waiting room,fitter was 1st class,tyres good price .
15 de julho de 2026
Resposta da Protyre Autocare - Fareham Russel Place
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always so helpful
Always so helpful. Fab service every time. Had a lot of problems with tyres recently (pot hole, screw etc) driven car straight to garage and helped me instantly. Wouldn’t go anywhere else.
15 de julho de 2026
Resposta da Protyre Autocare - Fareham Russel Place
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
My Tyres…
I was shown the problem with my Tyres that I had and I was also given a price for the replacement like for like I was also given a price of a very suitable matched like for like very knowledgeable manager and would recommend Pro ties
13 de julho de 2026
When I forgot my MOT appointment they…
When I forgot my MOT appointment they phoned me up and offered another appointment later that day. Great service, thanks guys.
9 de julho de 2026
Resposta da Protyre Autocare - Fareham Russel Place
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Fareham Russel Place
Hello Natalie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Fareham Russel Place
Hello Marc,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Fareham Russel Place
Hello Nigel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy to order tyres online
Easy to order tyres online. Good prices. Kept informed of progress of the work.
8 de julho de 2026
Resposta da Protyre Autocare - Fareham Russel Place
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
8 de julho de 2026
Resposta da Protyre Autocare - Fareham Russel Place
Hello Malcolm,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
The staff were pleasant, efficient and very professional. There was no attempt to sell me anything I didn't really need or carry out any work that was unnecessary, quite the opposite (part repaired not replaced). In my experience most garages try to "up" the cost wherever possible. Protyre don't do that.
I would recommend them to anyone.
6 de julho de 2026
Resposta da Protyre Autocare - Fareham Russel Place
Hello Mr Il Paling,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service
Excellent customer service
Friendly , honest staff and excellent prices . Have used for tyres and mot will definitely continue to use Protyre Fareham
3 de julho de 2026
Resposta da Protyre Autocare - Fareham Russel Place
Hello Jackie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Generating work by quote on a female?
My partner had to wait to have two tyres fitted despite having an appointment. She watched as customers known by name to the staff seemed to get their work done quicker. The guy behind the desk complained that he had loads of work to do, which was not my partner's issue. She was told that the n/s/f cv boot needed replacing at a cost of £333. I looked at the cv boot and couldn't find anything wrong, but I cut it off just in case there was something I could not see, but I still couldn't find anything wrong. I fitted the new cv boot, and reflected on my waste weekend.
3 de julho de 2026
Resposta da Protyre Autocare - Fareham Russel Place
Dear Mr Russ Bissett,
Thank you for bringing these concerns to our attention. We are truly sorry to hear about your partner's experience with the wait time and the concerns regarding the CV boot assessment. We can confirm that this has been raised further with management, they will investigate and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Took my son’s car in for its MOT the…
Took my son’s car in for its MOT the service was friendly and fast. Kept up to date on car progress and given a price for work needed to be done. All work completed and new MOT by the end of the same day.
3 de julho de 2026
Resposta da Protyre Autocare - Fareham Russel Place
Hello Donna,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The guys at Fareham sorted my air con…
The guys at Fareham sorted my air con in my mini countryman and did a great job fast and efficient thanks
3 de julho de 2026
Resposta da Protyre Autocare - Fareham Russel Place
Hello Stephen,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Pro tyre pro ‘customer service and satisfaction ‘👍🏼👏👏
Easy to find ,Parked quite easily , I was welcomed as I walked in to reception by name, very efficient but also very friendly and cheery service , absolutely no complaints .
Didn’t have to wait long but went for a walk into town .Car was as clean when I picked it up as I had left it and again , a very efficient and friendly service and a professional explanation of the mot recommendations and a cheery send off , spot on !!!
26 de junho de 2026
Resposta da Protyre Autocare - Fareham Russel Place
Hello Andy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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