Booked gold service for 8.30 am start, service engineer promptly reported to me that the service had been completed and gave a list of recomended repairs required, he also had checked the parts and l... Ver mais
A empresa respondeu
1 Woodrow Way, Bristol Road, GL2 5DX Gloucester, Gloucestershire, GB
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Booked gold service for 8.30 am start, service engineer promptly reported to me that the service had been completed and gave a list of recomended repairs required, he also had checked the parts and l... Ver mais
A empresa respondeu
Amended review ###Protyre immediately reached out to me and apologised and explained and so I will be returning in the further. ## Came to protyre for first time as they were doing a MOT deal... Ver mais
A empresa respondeu
I was a walk in needing tracking done after hitting a pot hole. I was met pleasantly, the work was done quickly and the report was easy to understand. All in all a very good experience.
A empresa respondeu
I’ve used these guys a few times over the past year or two, can’t fault them to be fair. When things have not gone to plan they have been very quick to rectify the issue, eg my aircon system would no... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
1 Woodrow Way, Bristol Road, GL2 5DX, Gloucester, Gloucestershire, Reino Unido
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Good price and was able to get a discount online for my MOT. However I do have a couple of concerns. The waiting room has a poster up saying "We will never undertake unnecessary work - ever!" My car failed its MOT on a ball joint that had too much play. The garage more or less insisted though that both ball joints should be replaced, not just the faulty one. I questioned this but they still said they would recommend both be replaced so I agreed but not sure this was really necessary. Their quote for repairs also included a high price for 2 new back tyres. When I question this, they said both tyres were still legal but were on the advisory list. I said I would have monitor them and get them replaced when they needed to be replaced so they reduced their quote by around £200. Turns out neither of them will need replacing for a good few months yet. Also there are branded and budget tyres available at various prices but they garage made no mention of this at all - the customer needs to be presented with the options so they can make an informed choice. Sounds like they were actually trying to undertake unnecessary work to me.

Resposta da Protyre Autocare - Gloucester Woodrow Way
Good timely experience overall. However, I was quoted for 2 new tyres when the tyres were an advisory not an mot fail. I was also only given 1 high price for these but there was branded and budget tyres so the various options need to be provided so the customer can decide for themselves. Also the car failed on 1 ball joint but the garage more or less insisted on replacing both of them which was unnecessary. There is a sign up in the waiting room saying that they never undertake unnecessary work ever. Well here's 2 examples of trying to do just that.
My requirements were listened to.
I was advised as to the cost ,which was explained.
I am 86 years old ,not too clever with cars,and
had my mind put at rest when not bombarded with
"clever care talk"
My continued custom is assured, thank you.

Resposta da Protyre Autocare - Gloucester Woodrow Way
All of the tyres were at different over inflated pressures, causing the tyre pressure warning to be triggered the next day on the M5. I was charged for wheel alignment but nothing was changed. The car almost fell off the Jack's when all 4 wheels were removed at the same time. The staff all thought this was a big joke. Avoid this place, they're a bunch of idiotic clowns!

Resposta da Protyre Autocare - Gloucester Woodrow Way
Always great service from these guys and no hidden extras to pay for. They've done my servicing and repairs for years and I've never had a complaint.
Quick efficient service from friendly professional staff and a very competitive price
Did a review recently regarding a Fiat 500 it was a bit harsh and to be fair the manager spoke to me via a phone call (John) and his explanation seemed fair and up front and and I am more than satisfied to go forward with the repair
he has offered me

Resposta da Protyre Autocare - Gloucester Woodrow Way
I always use Bathwick Tyres ( Protyre branch opposite Pets At Home). They are honest, reliable and a great garage
Service went well all done on time staff were very good very happy 👍

Resposta da Protyre Autocare - Gloucester Woodrow Way
Pleasant and speedy attention to MOT inspection of my car.
I intend to return soon for work recommended as attention to brake pads.

Resposta da Protyre Autocare - Gloucester Woodrow Way

Resposta da Protyre Autocare - Gloucester Woodrow Way
Always fast and efficient, can always rely on honest and reliable outcome .very straightforward to deal with and great location, have used many times with various vehicles and will continue to do so. Pricing always good due to various online offers .
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