Protyre Autocare - Gloucester Opiniões 

1102
•
TrustScore: 4.5 em 5

4,7

324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic service, a big thank you to Jamie, who helped get a part for our car quicker than originally quoted for We needed the car back ASAP to see my mum who was poorly in a care home an hours dr... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Pro tyre very professional staff as car booked in for a MOT though there was a power cut when I arrived . Staff member apologised and said they would keep me updated . A couple of so hours later , ca... Ver mais

Classificada 5 em 5 estrelas

Andy was exceptionally helpful to arrange a tyre replacement following a blow out.Appointed book within 24 hours arrived and promptly booked in. Wheel , suspension ,tracking checked to ensure all... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience. Excellent service. Staff is very friendly and helpful. Very happy with the service received. I would recommend and visit again.

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. também em
  3. Loja de baterias de carro
  4. Loja de travões
  5. Oficina de inspecção
  6. Serviço de alinhamento de rodas
  7. Serviço de motorista

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • 324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, Reino Unido

  • 01452 505588

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

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4,7

Todas as opiniões

(1102)

33 081 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Great service by helpful staff

The work was completed quickly by helpful staff with no drama, in fact they started early and fitted 4 tyres within an hour.
Nice large arrival area with plenty of parking.

7 de setembro de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Alan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Reception Staff extremely helpful and…

Reception Staff extremely helpful and asked/answered all my questions and queries. Although I did not meet any of your mechanics, he/they passed necessary information to Reception for further discussion/action required from me. So all work carried out to my satisfaction, thank you. My first time in using Protyre, which proved very useful, shall visit again, you have set a high standard, extremely pleased with end result.

2 de setembro de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Booked in the day before Online

Booked in the day before Online, excellent service only room for improvement was could’ve called me once the MOT had been done but otherwise great job thank you!

2 de setembro de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Extremely satisfied

Competitive pricing for replacement of 2 tyres. Courteous service and prompt replacement - quicker than the timescale suggested. As promised, the invoice was received by e-mail. Will happily use again and recommend to others.

26 de agosto de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Dear Tim Salvage,

We're delighted to hear that you found our pricing competitive and that the service was both courteous and prompt.

It's fantastic that we exceeded your expectations regarding the timescale, and we appreciate you noting the timely receipt of your invoice.

We look forward to welcoming you again at our Gloucester branch, and thank you for your recommendation!

Kind regards
Kayliegh
Customer care - Protyre

Classificada 5 em 5 estrelas

Protyre are the best!

Protyre are the best!
They never oversell or mess you about. As a female driver I was apprehensive about going to this garage but the guys are always friendly and helpful. When my car needed a new clutch they advised me of costs and also explained the finance plan to split the costs down which was very helpful. They got my car in quickly and did a fantastic job. They have done my MOTs on mine and my partner's cars for a few years and have been excellent!

13 de abril de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Katy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Usually mint.

Had a bad experience with them not balancing my wheel once. But bar that they've always been amazing.

They wont take the wheel off if your on a motorbike but taking a loose wheel in takes no time at all and they are brilliant

28 de agosto de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Friendly and knowledgeable staff…

Friendly and knowledgeable staff carried out the MOT fairly and professionally and within the alloted time slot.

24 de agosto de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Mr Bradley​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Great service and all on time

Great service and all on time. Only one ask, I didn’t receive receipt /details of what was done of the silver service - can it be posted to me or emailed ?

20 de agosto de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

A satisfactory experience

I pre-ordered my tyres online to ensure that they were in stock and so had to pay upfront which I was not keen on. However, I arrived in time for my appointment and the car was worked on very soon after I arrived. There was a a comfortable waiting room and the duty manager was friendly. All in all, a satisfactory experience.

19 de agosto de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello John,

Thank you for taking the time to share your feedback. We appreciate you letting us know about your experience, and we're glad to hear that despite your initial reservation about paying upfront, your visit was satisfactory. We always aim to provide prompt service and a comfortable environment for our customers.

Best regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

It was a great experience

It was a great experience, everything was hassle free dropped off my truck and went for a walk and they rang me after an hour to let me know that it was ready to collect 😀. Great job thank you, nice and cool again now.

19 de agosto de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Dave,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Always a good service highly reccomend…

Always a good service highly reccomend gloucester depot

13 de maio de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Dave,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

I booked in with a puncture

I booked in with a puncture, the staff were very helpful and sorted my car out once again

17 de agosto de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Nicola​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

a punctured tyre

We needed a new tyre due to a puncture, we were given a quote by phone and on arrival we were met by Chris, he dealt with us professionally and put at ease quickly and told us how long the work would take. On completion, just within the time quoted, he went through all the work done which we appreciated. Overall we were dealt with well and I would recommend Gloucester Protyre

14 de agosto de 2026
Opinião espontânea
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Jon,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Same 5 star service every time

12 de agosto de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Fast and efficient service

Fast and efficient service. Staff polite and helpful.

4 de agosto de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Steven,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Great experience as always

I’ve used this branch now for a number of years - always found the staff very attentive knowledgeable and professional. I’ve also seen this when they have dealt with other customers who sometimes are a little less technically minded always going above and beyond to ensure they have a positive experience of their visit to this branch

5 de agosto de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Martyn,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 3 em 5 estrelas

Good staff/but….

Good for my tyres but….. please ! please check Tyre pressures before handing bk to customers

Luckily I have a tyre inflator as I had to stop because my dash/tyre indicator said I had to on way home. Both tyres were NOT checked reading 24/22 as my tyres need 32-34
PLEASE CHECK IN FUTURE BEFORE HANDING BACK TO CUSTOMER!!!!
I could have been joining the motorway after my pick up of car. !!!!!!!!!!

Other than that very knowledgeable and I have used in the past keep up the valuable work everyone.

30 de julho de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Dear K And, 

Thank you for your feedback. We are very sorry to hear about the issue with your tyre pressures after your recent visit. We appreciate you bringing this to our attention and we have passed this feedback onto management to ensure it does not happen in future.

Best regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Nice staff

My daughter brought her car in for a tyre check and the staff were very helpful and kind, explaining everything without being patronising.

30 de julho de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Mike​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Staff always friendly and polite

Staff always friendly and polite. Have had my car MOT here for about 4 years and always a positive visit.

5 de agosto de 2026
logótipo da Protyre Autocare - Gloucester

Resposta da Protyre Autocare - Gloucester

Hello Jane​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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