I was very pleased and satisfied with the service I received from Protyre Autocare. They kept me informed while they had my car in their depot. I was not able to collect my car owing to looking afte... Ver mais
A empresa respondeu
Localização
Alterar localização43 Headingley Lane, Headingley, LS6 1DP Leeds, West Yorkshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I can't speak highly enough of Gavin and his colleagues at the heading branch of Protyre. I called Gavin regarding a smoking brake issue and he got me in the same day and they did everything they co... Ver mais
A empresa respondeu
Helpful staff who didn't try to sell me a more expensive tyre than I needed. Efficient job promptly done. Thanks
My car needed 4 new tyres. These were ordered to be fitted the next day, which was carried out with no problems . Very pleasant and courteous staff. I was able to wait in the seating area, charge my... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Leeds Headingley Lane
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
43 Headingley Lane, Headingley, LS6 1DP, Leeds, West Yorkshire, Reino Unido
- 0113 275 1974
4,7
Excelente
723 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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They got the tyres I wanted in a few…
They got the tyres I wanted in a few days & fitted them for a reasonable price.
6 de outubro de 2025
Great service
Great service. Tyres perfectly balanced. Great care taken to protect the alloys. Old non worn tyres carefully placed in car.
1 de outubro de 2025
They were all really helpful and quick
They were all really helpful and quick. Gave me good advice about my car
26 de setembro de 2025
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Fast, friendly service
Great fast service, reasonable prices, friendly too. Job done!
17 de setembro de 2025
Resposta da Protyre Autocare - Leeds Headingley Lane
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Was quoted £1400 for work to pass MOT &…
Was quoted £1400 for work to pass MOT & I think I was treated as though I was unreasonable for being shocked at the cost. Took car to get a second opinion where I was charged £140 for same result. Staff were very reasonable & accommodating when I said I would take the car somewhere else for a second opinion. Lesson learned for me I guess that you should not take car for MOT somewhere that specialises in tyres. MOT & other work are not done on site here which I didn't realise so you can't deal directly with person doing the work.
12 de setembro de 2025
Resposta da Protyre Autocare - Leeds Headingley Lane
Dear Elle Esse,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Needed help with fault on tyre
Needed help with fault on tyre: could not have been better looked after : will definitely use again
6 de agosto de 2025
Resposta da Protyre Autocare - Leeds Headingley Lane
Hello Jen,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Outstanding service and value for money
Protyre repaired my puncture. The service, efficiency and value for money of the whole staff was outstanding. Staff working at the Headingley branch were excellent and should be congratulated.
10 de setembro de 2025
Professional and timely
10 de setembro de 2025
Car service and MoT
Booking, delivery and collection of my vehicle all speedy and efficient. I was informed when the vehicle was nearly ready for collection.
8 de setembro de 2025
Resposta da Protyre Autocare - Leeds Headingley Lane
Hello Philip,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Priced very good for replacement tyres…
Priced very good for replacement tyres - the lads in the shop did a great job in a short space of time - no complaints whatsoever
6 de agosto de 2025
Amazing service
Amazing service, lovley staff and made me feel very comfortable and helped me get the best deal they could! Defo recommend
1 de setembro de 2025
Fitted my full rack of BFGoodrich KO2…
Fitted my full rack of BFGoodrich KO2 last week and did a fantastic job, plus I'd arrived early and they had me on my way in no time at all!!
29 de agosto de 2025
Would not use this garage again
Would not use this garage again. Left my cream leather seats covered in oil. Wheel alignment wasn't done properly. Told me the tyres that I had ordered would only last a couple of months. Overall very disappointing.
29 de agosto de 2025
Resposta da Protyre Autocare - Leeds Headingley Lane
Dear Alexander,
Thank you for reaching out to us, and we sincerely apologise for any inconvenience you may have experienced. We truly value your feedback.
We want to assure you that your concerns have been brought to the attention of our Area Manager. They will thoroughly investigate the matter at the centre and reach out to you as soon as possible to discuss it further.
Once again, we apologise for any frustration this may have caused, and we appreciate your understanding.
Best regards,
Georgia
Customer Care - Protyre
Very happy with the customer service
Very happy with the customer service. Owen was helpful and polite when dealing with my daughter’s Mini when the locking wheel but was missing! Very helpful and understanding.
22 de agosto de 2025
Competitively priced
Competitively priced, but the three new tyres that were fitted were all grossly over inflated. The front offside tyre was 2.8 bar compared to 2.0 bar of the correctly inflated nearside front existing front tyre. The new rear tyres were set at 2.5 and 2.6. I only checked them two days later when I noticed something odd about the steering! No quality control.
13 de agosto de 2025
Resposta da Protyre Autocare - Leeds Headingley Lane
Dear Ronnie Levine,
Thank you for bringing this to our attention, and we are sorry to hear about the issues with the tyre pressures.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
The tyres we set to the wrong tyre…
The tyres we set to the wrong tyre pressure and it wasn’t clear if the tracking had been fixed from the note received at the end
11 de agosto de 2025
Resposta da Protyre Autocare - Leeds Headingley Lane
Dear Chris Day,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leeds Headingley Lane branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Just great service and with a smile
1 de agosto de 2025
Fast service fitted my nice new wheel…
Fast service fitted my nice new wheel nuts genuine friendly
16 de julho de 2025
Resposta da Protyre Autocare - Leeds Headingley Lane
Hello Jayna,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
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