Rang me prior to the booked MOT informing me it was before 11 months and I'd lose a month if I had it done then. Provided excellent service and advice when I went to collect the car.
A empresa respondeu
Unit 5 Lister Hill, Horsforth, LS18 5AZ Leeds, West Yorkshire, GB
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Rang me prior to the booked MOT informing me it was before 11 months and I'd lose a month if I had it done then. Provided excellent service and advice when I went to collect the car.
A empresa respondeu
Matt was extremely helpful and caring to ensure that everything went well with the tyre replacements and that a couple of requests I made had been carried out. Thank you to everyone involved.
A empresa respondeu
I’ve used Protyre for a couple of years now and they have been excellent. Great with communication, honest with everything and great customer service throughout. Special mention to James which has bee... Ver mais
A empresa respondeu
I have been using Protyre Horsforth for years and I always received great customer service, extremely friendly staff and good price. Matt is very caring person to customer needs and try to deliver bes... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
Unit 5 Lister Hill, Horsforth, LS18 5AZ, Leeds, West Yorkshire, Reino Unido
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The guys at both Leeds branches are always really helpful, I normally use Horsforth as my go to they always look after me really well.
The guys are fantastic and very knowledgeable and the service 100%
Quick quality service, they were ready for my arrival, kept me updated and had had the car ready on my return-thanks protyre Horsforth
Fantastic service
Very efficient
Friendly
Honest
Hardworking
Many thanks to all the James, Matt and all the staff.
Superb service, very kind, obliging staff, good experience all round, thank you.
I couldn’t be happier with the service I’ve received from Protyre (Horsforth). As someone with an older car, I always approach MOT time with a bit of anxiety, especially given how some garages can take advantage, particularly when dealing with older vehicles or women customers.
My car passed its MOT with no issues at all, and importantly, there was absolutely no sense of being upsold or misled, just honest, straightforward service. A few days before the MOT, my parked car was unfortunately hit by someone who didn’t leave their details, which left me really worried. The team at Protyre were incredibly reassuring, taking the time to explain that the damage was only cosmetic and wouldn’t affect the MOT. That level of honesty and care is rare these days.
What really stood out was their customer service. Today, I had a small issue with my bonnet not opening due to a stiff cable. I popped in without an appointment, and they fixed it within minutes, free of charge. No fuss, no waiting, just genuine helpfulness.
Communication throughout was excellent, the MOT was completed the same day, and it only cost the standard £49—no hidden extras. In a time where many companies seem to prioritise profit over people, Protyre (Horsforth) stands out for doing the opposite.
Customer service: 10/10
Empathy: 10/10
Fair pricing: 10/10
Highly recommend!
had 4 new tyres fitted but later that day one went flat (due to it being an old alloy wheel). I brought it back the next morning and the technician was happy to explain the issue and tried again with it and its been perfect since. thanks again
Always great service at Protyre, such helpful staff and never a long wait. We are lucky having you on our doorstep and thank you for being so patient and cheerful.
Arrived before my appointment and job done without 20 minutes
Always so helpful and friendly and excellent service! They even pumped up my pram tyre for me!
Top set of lads and my aircon regassing was done really quickly
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