Protyre Autocare - Maldon Retail Opiniões 

1042
•
TrustScore: 5 em 5

4,9

15 West Station Road, Maldon, CM9 6TS Maldon, Essex, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service from Protyre Autocare – Maldon Retail. I had my MOT test done, and they were very efficient and completed it on the same day. The staff were helpful, and the whole process was smooth... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Polite staff and efficient service, had to go back for wheel balance re check but all dealt with promptly and effectively.

Classificada 5 em 5 estrelas

Looked after my car overnight to fix handbrake cables for MOT pass, always a great service, been using Protyre for last four years in both mine and my wife’s car 🚗

A empresa respondeu

Classificada 5 em 5 estrelas

I recently had a new set of tyres fitted to my Ford Tourneo Custom at Protyre, along with wheel alignment. The service was excellent from start to finish. The staff were friendly, professiona... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. também em
  3. Loja de baterias de carro
  4. Loja de travões
  5. Oficina de inspecção
  6. Serviço de alinhamento de rodas
  7. Serviço de motorista

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • 15 West Station Road, Maldon, CM9 6TS, Maldon, Essex, Reino Unido

  • 01621 840100

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
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3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(1042)

33 081 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great company

Great company, been a customer of theirs for years, always helpful, always friendly - well done all, keep it up!

6 de julho de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Hello Kirk​,

We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Friendly

Friendly, helpful, easy to book, seem trustworthy. Definitely would use again.

3 de julho de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Hello Victoria,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Friendly and helpful staff

Friendly and helpful staff, value for money they know what they're doing.

1 de julho de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Hello Nigel,

We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Maldon have delivered this to you.

Best regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Great experience

Great experience. Super easy process from booking in to getting the works completed. Will use again. Thanks!

3 de junho de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Hello Jordon​,

We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Tyres for suzuki celerio

Knocked out dents caused by potholes whilst fitting tyres.

24 de junho de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Hello Mr Alexander,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

As expected!

As expected!! I have used supertyres/protyre for many years and they always provide excellent service

24 de junho de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Hello Christopher​,

We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 3 em 5 estrelas

Waiting area basic

Waiting area basic
Staff not bothered

17 de junho de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Dear Ms Calnon,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Very good workshop

Very good workshop, helpful and friendly team.

17 de junho de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Hello Steven,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, with the motorist in mind

17 de junho de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Hello Amanda,

We're so glad you appreciated our customer service and focus on motorists. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Third year in a row it’s failed on the…

Third year in a row it’s failed on the cv boot clips and have paid to have new clips replace last year and the year before.around the same time an annoying rattle developed three years later after finally your company replaced the cv boots due to the hardness of the rubber guess what no more rattle thanks a million made up and more than please thankyou so much very professional 5stars well deserved.

17 de junho de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Hello Lewis,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Excellent service

Excellent service

17 de junho de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Professional & prompt service

Polite, professional service & work carried out promptly and a fair price.

9 de junho de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Hello Stephen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Very good service

Very good service, quick and easy. Would recommend.

13 de maio de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Hello Maka,

Thank you for your 5-star review! We are delighted you found our service quick and easy. We appreciate your recommendation.

Best regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

I took my car in couple of times

I took my car in couple of times. Super friendly, efficient and professional staff with a strong value of honesty and attentiveness.
Another bonus worth mentioning is a good value for service

12 de junho de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Hello Mrs Valanciute,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Job done correctly

Callum was given the task of changing a front tyre on my car. He carried out the work with great care and dedication. I used to train and access engineering apprentices for the nuclear industry. I was impressed with his skill and attitude to the job.

29 de maio de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Hello Edward,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

The people at Maldon Protyre are always helpful

The people at Maldon Protyre are always helpful and willing to give sound advice. I wouldn't normally consider going anywhere else.

8 de junho de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Hello Martin​,

We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Great service

Protyre was recommended to me for their prompt, reliable and transparent service.
However, as an older woman, what was most refreshing, was not to be patronised and spoken to as though I couldn’t possibly understand what was being said to me.
I’ll definitely go back!

3 de junho de 2026
logótipo da Protyre Autocare - Maldon Retail

Resposta da Protyre Autocare - Maldon Retail

Dear PH,

We are so pleased to hear that our service met your expectations for promptness, reliability, and transparency.

It's especially gratifying to know that our team at our Maldon Retail branch, provided a respectful and clear explanation, ensuring you felt valued and understood.

We truly appreciate your kind words and look forward to welcoming you again in the future!

Kind regards
Kayliegh
Customer care - Protyre

Classificada 4 em 5 estrelas

Wheel alignment check & AC regas.

Wheel alignment check & AC regas was carried out.
Wheel alignment was found to be "In Spec", however upon looking at the printout it appears it is just about in spec. Ideally I'd like it spot on.
AC regas was carried out, guy who checked it in was quick to dismiss any ownership should a leak occur once regassed. Perhaps it was due to me having a groupon voucher?
I explained AC worked but felt it could be better.
Upon completion, I was told 410gms was recovered and refilled with 550gms, in excess of 20% shortfall.
AC does indeed blow cold now.

Customer facing skills could do with some work.
I appreciate some customers have no vehicle knowledge, but felt the way I was addressed was a bit blunt and dismissive (30+ yrs in the trade!)

3 de junho de 2026

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