Another great service experince at Protyre Middlesbrough. Contacted Steve early morning with an issue on my wife's car, he asked if we could bring it straight down and by lunchtime the issue was resol... Ver mais
A empresa respondeu
14 Cannon Park Road, Middlesbrough, TS1 5JP Middlesbrough, Teeside, GB
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Another great service experince at Protyre Middlesbrough. Contacted Steve early morning with an issue on my wife's car, he asked if we could bring it straight down and by lunchtime the issue was resol... Ver mais
A empresa respondeu
Have used Protyre before albeit a different branch. Handed them my keys had a bit of a wait which I expected. Guy came out handed me my keys. Told me where it was parked and walked away. No communic... Ver mais
A empresa respondeu
Excellent service. Good price. Excellent communication. Loved having a specific time for tyre fitting as it saves a lot of hanging around. Highly recommended.
A empresa respondeu
Came in as van sounded terrible .the lads and lady at reception couldn't be more helpful.as it turned out had a minor collision the next day and they arranged window and mirror replacement .really hap... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
14 Cannon Park Road, Middlesbrough, TS1 5JP, Middlesbrough, Teeside, Reino Unido
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Quick ,prompt service with welcoming service crew.

Resposta da Protyre Autocare - Middlesbrough

Resposta da Protyre Autocare - Middlesbrough

Resposta da Protyre Autocare - Middlesbrough

Resposta da Protyre Autocare - Middlesbrough

Resposta da Protyre Autocare - Middlesbrough

Resposta da Protyre Autocare - Middlesbrough
I don't go any where else for tyres. Ste and the team never let me down.
Many thanks.

Resposta da Protyre Autocare - Middlesbrough
I had a puncture in my front tire . The gentleman on reception/ customer service desk was very helpful, friendly and professional . The repair was completed quickly but I decided to buy 2 new rear tires after advice from the gentleman.
While I waited the gentleman left to look after other customers leaving a young lady in charge . I observed her dealing with other customers and she definitely needs customer service training. I asked her a question regarding timescales as I had to pick my grandchildren up she wasn’t helpful at all.
The service engineer was excellent , I noted that he was very busy but he was very polite and helpful he answered a few questions when he returned my car .
The reception area is very unclean and in need of a refurb. I usually use Pro Tyre in billingham and overall I rate the customer service experience higher than this branch .
The 2 rear tyres cost just over £200 I know that I could have got them cheaper but safety and convenience was my main consideration. I did get a small discount, the repair cost was deducted.
Friendly staff, tyres inflated to correct pressure, parking available.

Resposta da Protyre Autocare - Middlesbrough
I took my car here recently for a front wheel alignment as there was 50% off on the website. I'd never usually go for such "deals" but my husband has used the Stockton branch for years with no problem.
When I arrived, I was advised that I'd need a 4 wheel alignment at a cost of £129 and 2 new tyres. The cheapest being a budget tyre at £80 each!!! I'm not sure where they plucked such figures from but I told them I'd take the car elsewhere as their prices were ridiculous. I drove straight to another garage and got a 2 wheel alignment for £45 (4 wheel deemed unnecessary for a car like mine) and 2 new mid-range tyres for £60 each.
I've since checked ProTyres website and I can get a Bridgestone for £79.90, so I'd love to know what this mythical £80 budget tyre is. I'm guessing they saw a lone female and decided it was a good opportunity to rob me for car repairs.
To top it off, I've still not received a refund for the money I paid to book the car in on their website. I'll claim it back through my bank.

Resposta da Protyre Autocare - Middlesbrough
I found when I took my car for an mot the staff were sociable easy to talk to and efficient in their work.The price of the mot was good compared to some of the other garages 10/10

Resposta da Protyre Autocare - Middlesbrough
called my local center requested to check on availability of 4 tyres no one called back tried online still no feed back

Resposta da Protyre Autocare - Middlesbrough
I was able to be seen straight away and have it fixed within the hour.

Resposta da Protyre Autocare - Middlesbrough
Always ways come back here because staff go above and beyond, always good on price and don't even mind waiting for work to be done because it gets done properly

Resposta da Protyre Autocare - Middlesbrough
Great customer service and a really good price on tyres and brake fluid change. Even emailed me when their phones were down to let me know my car was ready to collect. Had availability the following day and no hassle. Highly recommend!

Resposta da Protyre Autocare - Middlesbrough
A relative recommended we try Protyre at Cannon Park, Mbro and I'm pleased we did. My granddaughter's Alto needed an MOT but failed on a brake pipe. I hadn't realised a repair could be carried out there so we accepted and off we went for a trip to the shops.
Hats off to the staff at Protyre from receiving us to getting the car through its' test. Matt was very thorough and listed other advisories to keep an eye on. Zara looked after us on a steaming hot day and offered drinks and ice lollies.
I think Protyre should be very proud of their staff at the Mbro branch. We'll be recommending them and coming back for future repairs and MOT tests 👍.

Resposta da Protyre Autocare - Middlesbrough
Despite unforeseen technical problems with one of the ramps the Protyre team at Cannon Park still managed to get my MOT done and ready on time Great service again from this branch. Going to get my AirCon recharged there soon as well

Resposta da Protyre Autocare - Middlesbrough

Resposta da Protyre Autocare - Middlesbrough
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