Excellent booking process, the office staff were polite, the waiting area was comfortable with complimentary hot drinks which were offered. We also had our baby granddaughter with us and the weath... Ver mais
A empresa respondeu
5 Brooks lane, Middlewich, CW10 0JH Middlewich, Cheshire, GB
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Excellent booking process, the office staff were polite, the waiting area was comfortable with complimentary hot drinks which were offered. We also had our baby granddaughter with us and the weath... Ver mais
A empresa respondeu
I popped by on a whim to see if anyone could assist my son who is a young learner driver, just to double check fluid levels and check over the tyres on his car ahead of his test. The whole team we... Ver mais
A empresa respondeu
We’re so helpful and quick, instead of turning me away they got all my tires changed before the closing time and ordered in tires especially in the event i would like them changed. Really friendly and... Ver mais
A empresa respondeu
1st class work by a friendly, knowledgeable, and helpful team. Best to place your order for tyres online, book an appointment, and then arrive at the depot. This seems to work well. It's difficult to... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
5 Brooks lane, Middlewich, CW10 0JH, Middlewich, Cheshire, Reino Unido
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unfortunately as a long time user of protyre since it has been under new ownership or revamped, i have been unsatisfied at quotations and quality of work undertaken and decided to source a better mechanical garage
my car failed Mot on both rear springs
after it passing the year before with flying colours and done no mileage
middlewich quoted me £450 to fit new springs
i said would source a better price so i got the
job done elsewhere a lot cheaper great service and it took 2 hrs labour and i know dramas the parts are sourced from gsf at approx £100 trade price, based on that protyre were trying to charge me aprox £340 labour! as i declined there extortion and had the work done elsewhere, they then decided to wack me with a £20 re- test charge instead of honering the standard free re-test.
in another occasion earlier in the year they over charged me for an oil and filter change at there winsford garage and didn’t even turn out my oil light, unfortunately i will be saying good bye to these as well!!
prior to this i have had a car come out of there garage in middlewich after a service with the underside covers flapping underneath and ripping of hitting the road due to there chaps not completing the work correctly by fitting all the cover bolts back on.

Resposta da Protyre Autocare - Middlewich
Well run ,the yard and office plus garage area is immaculate. Nice people to.Great service all round .
All fine except that I booked online and was able to get a slot for bank holiday. When I arrived for new tyres I was informed that they do not have a delivery on bank holiday so they were unable to do the work. Left my car and work was done next day. Is this something to sort out as there are 2 more bank holidays coming up next month?
Staff friendly and helpful although they were short staff.
Online booking easy. Customer service at garage excellent . Informative responses and advice
Took my car in for a service, and was contacted by the garage, to be told that the tyres and rear discs and pads were two main things that needed attention. I then started to get concerned, as I had pointed out to the garage, that the pads were only changed a year ago, which they were flustered by.
Today, i took my car, to the independent garage who does all my work, and was rung straight away telling me that there was nothing wrong with any of the discs and pads and have given me a set of accompanying photographs as evidence. They were concerned that their work which was still under guarantee, was being negatively reviewed, and a potential job was being created for no apparent reason

Resposta da Protyre Autocare - Middlewich
Easy to sort out, coffee while I wait, easy to talk through things
Had a silver service at pro tyre Middlewich nice and handy 5 minute walk home nice and local. Great service
Friendly & efficient customer Service
A top notch service & MOT experience.
Will continue to use the guys at our local Protyre at Middlewich.
Vehicle retest witch was positive after failure previous week, staff very pleasant
Dropped a wheel off late Saturday enquiring a new tyre. Said it would be ready Monday and tried to ring them several times late afternoon to check if ready unable to get through. Called in at 5.15 pm on way home from work and wheel still in office untouched. They did it whilst I waited but not ideal.

Resposta da Protyre Autocare - Middlewich
Great staff. Very chatty and helpful and tyres fitted quickly. Unlike other well known tyre companies didn't have to go back to get them rebalanced as they were spot on.
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