Protyre Autocare - Newark Opiniões 

326
TrustScore: 4.5 em 5

4,6

96 Northgate, NG24 1HF Newark, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very quick and efficient service. I had a blowout of the A1 last Thursday and rang in the afternoon to order a replacement tyre which arrived next morning and was changed for the new one and I was on... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Staff, service, price and overall experience cannot be beaten in Newark in my opinion. Thank you guys. Refurbished office deserves a mention, worth every penny to brighten the place up.

A empresa respondeu

Classificada 4 em 5 estrelas

Good price on tyres , fitting good , waiting area much improved . Disappointed that tracking wasn’t checked after fitting tyres was told old tyres worn even and didn’t need checking ??

Classificada 5 em 5 estrelas

Straightforward discussions at initial contact along with very competitive pricing of my four tyres. Tyres arrived promptly and booking a slot to have them fitted was a breeze. I arrived late on t... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

326 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(326)

33 340 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

All staff pleasant and efficient

All staff pleasant and efficient. Thanks guys++++++++

8 de outubro de 2025
logótipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Hello Daz,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Very helpful and friendly staff always…

Very helpful and friendly staff always ready to advise and do any work needed

6 de outubro de 2025
logótipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Dear Mr Gomersall

We appreciate you sharing your positive experience you had at our Newark branch .

We're happy to hear our staff was helpful and friendly and always ready to advise and do any work needed.

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Classificada 5 em 5 estrelas

Very professional and friendly team who…

Very professional, helpful and friendly team who sorted out my car tyres very promptly. Excellent, as always.
Fully recommend 100%.
Many thanks to the team at Newark on Trent

19 de setembro de 2025
logótipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Dear Raven House Studios

We appreciate you taking the time to share your experience you had with us at our Newark branch .

We're happy to hear that our team provided professional, helpful, and friendly service and sorted out your car tyres promptly.

We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre

Classificada 5 em 5 estrelas

quickly and efficiently sorted in a…

quickly and efficiently sorted in a pleasant manner - would use again.

8 de setembro de 2025
logótipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Hello Christine,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Excellent service

Excellent service, great prices and friendly staff. Second time I have used them and they didn’t disappoint.

8 de setembro de 2025
Classificada 5 em 5 estrelas

Good prices and service

Very quick and efficient service.

18 de agosto de 2025
logótipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Hello Philip,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Good old fashion service

Good old fashion service , none of this your car needs this your car needs that , in and out no bother , yes there was a slight hitch but never the less very good service

15 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointed with Poor Service and Attitude

I previously had a good experience with Protyre Newark (Selectra Tyre Ltd NEWARK NG24) in 2023, so I returned on Tuesday, 29th July 2025, at 10:30 AM to replace two new tyres and add a wheel alignment service — all fully paid in advance.

Unfortunately, this visit was disappointing. I requested the two new tyres to be fitted at the front and the existing front ones moved to the rear. The staff member refused, saying he was too busy, and only agreed after I insisted — but with a rude attitude. His customer service was poor throughout.

After the work was done, he claimed the alignment issue on the front left tyre was fixed. However, when driving afterward, my car pulled to one side, worse than before. Clearly, the alignment service was not done properly.

I’m very disappointed with the service I received this time and won’t be returning. I do not recommend this technician due to his unprofessional behaviour and poor service quality.

29 de julho de 2025
Opinião espontânea
logótipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Dear Ran,

Thank you for bringing this to our attention. We are sorry to hear that you did not have a positive experience on this occasion. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Classificada 1 em 5 estrelas

i want to tell I previously had a good…

i want to tell I previously had a good experience with Protyre Newark (Selectra Tyre Ltd) in 2023, so I returned on Tuesday, 29th July 2025, at 10:30 AM to replace two new tyres and add a wheel alignment service — all fully paid in advance.

Unfortunately, this visit was disappointing. I requested the two new tyres to be fitted at the front and the existing front ones moved to the rear. The staff member refused, saying he was too busy, and only agreed after I insisted — but with a rude attitude. His customer service was poor throughout.

After the work was done, he claimed the alignment issue on the front left tyre was fixed. However, when driving afterward, my car pulled to one side, worse than before. Clearly, the alignment service was not done properly.

I’m very disappointed with the service I received this time and won’t be returning. I do not recommend this technician due to his unprofessional behaviour and poor service quality.

4 de agosto de 2025
logótipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Dear Ranuka Rodrigo,

Thank you for bringing this to our attention. We are sorry to hear that you did not have a positive experience on this occasion. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Good service

Good service

30 de julho de 2025
logótipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Hello Angela,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 3 em 5 estrelas

Was told I would get confirmation of…

Was told I would get confirmation of the job being finished in around an hour from my appointment, 2.5 hours later following no confirmation I called and was told yes it's finished. Thanks for letting me waste 1.5 hours of my time guys!

30 de julho de 2025
logótipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Dear Colin, 

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Good service

Good service, rearranged tyres on car as requested, above the normal normal.

2 de julho de 2025
logótipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Staff were super helpful

Staff were super helpful, professional and courteous.
The team found an unexpected problem with my car and proposed a sensible solution.
Would not hesitate to recommend them to anyone.

25 de junho de 2025

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