Protyre Autocare - Newark Opiniões 

328
TrustScore: 4.5 em 5

4,7

96 Northgate, NG24 1HF Newark, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very quick and efficient service. I had a blowout of the A1 last Thursday and rang in the afternoon to order a replacement tyre which arrived next morning and was changed for the new one and I was on... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Staff, service, price and overall experience cannot be beaten in Newark in my opinion. Thank you guys. Refurbished office deserves a mention, worth every penny to brighten the place up.

A empresa respondeu

Classificada 4 em 5 estrelas

Good price on tyres , fitting good , waiting area much improved . Disappointed that tracking wasn’t checked after fitting tyres was told old tyres worn even and didn’t need checking ??

Classificada 5 em 5 estrelas

Straightforward discussions at initial contact along with very competitive pricing of my four tyres. Tyres arrived promptly and booking a slot to have them fitted was a breeze. I arrived late on t... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

328 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(328)

33 675 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Found these guys via the tyre review…

Found these guys via the tyre review website. They were in the top three most competitive options and as they were arguably the closest option I chose to keep my purchase local.

I was able to book and purchase via their website, it was easy fast and efficient.

When it came to the date of fitting I was a little early and able to wait in comfort. I found the team at the garage to be great, they were friendly, knowledgeable and helpful.

I would use these guys again

4 de setembro de 2024
Classificada 4 em 5 estrelas

Good service

Good service but tyres leaked air due to corrosion hence lost 1 star but it was delt with brilliantly once brought back. Cleaned up and re fitted and no issues currently.

28 de agosto de 2024
Classificada 5 em 5 estrelas

Would I use again? Yes!

Polite, cheerful at reception , tyres changed while we went for a coffee and a text sent to us when the car was ready. Great service.
I also noticed the workshop was very clean and tidy even though it was busy.

21 de agosto de 2024
Classificada 1 em 5 estrelas

Totally unprofessional

Totally unprofessional, I paid for whels alignment but I had a feeling they didn't do the job, they just lied, I went to another garage the next day who confirmed my feeling, please avoid Selecta Tyres in Newark or you have a big care what services you choose and if you receive them

17 de agosto de 2024
logótipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Dear Mr Farcasanu,

Thank you for raising your concerns and we are sorry to hear that you are unhappy with your recent experience.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

they were officiant

they were officiant, and kept to the time they said they would do the tires, and the air con, very good prices and friendly pity there was a nail in the tire the next day and had to get a new one,

7 de agosto de 2024
Classificada 5 em 5 estrelas

Very happy

Got 3 of my tires changed by these gents they did a wonderful job super quick. I drove like a thousand miles on those tires over the weekend, so I confident it was a quality job. 5 Stars 🤩

10 de julho de 2024
Classificada 5 em 5 estrelas

Impressed

Popped into the local Newark branch yesterday. I need two new tyres the young man couldn’t have been more helpful. He came outside to check the size and got me the best deal which I was happy with. Arrange a time to be fitted this morning as they had to be ordered in.
Great service guys there are all nice and helpful and courteous. All done and on my way home in a hour .Would definitely recommend.

26 de junho de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

The finished job was great but first impressions matter

The finished job was great, but turning up with 3 lads stood outside, leaning on a car, 2 of them smoking and on their mobiles without even looking up when I parked and walked up wasn't great.
However.... One of the lads was spot on, friendly and talked me through what was going to happen and then explaining what they did and the process they had completed was amazing. Overall happy with the result but professionalism wasn't close!

29 de maio de 2024
logótipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Dear Customer,

Thank you for bringing this matter to our attention.

Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, therefore we are glad to hear that you are happy with the serivce you received from one of the staff members at our Newark branch. We have also raised your concerns with the Area Manager who will make contact with you in due course to discuss your experience further.

Kindest regards,
Georgia
Customer Care - Protyre

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