Protyre Autocare - Newbury Opiniões 

478
TrustScore: 4.5 em 5

4,6

2 Arnhem Road, Newbury, RG14 5RU Newbury, Berkshire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Friendly team, gave good advice on using the all-weather tyre I was going to have put on, advising it wasn't the right tyre and the reasons. Would use again definitely!

A empresa respondeu

Classificada 5 em 5 estrelas

Experts, quick and brilliant. They knew just how to deal with our unusual vehicle , the cost was half that of the market leaders, the website was easy to use and had important comparison information m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Clean workshop, free coffee, friendly, knowledgeable staff, and no waiting in my case. Tyres fitted with no hassle and at a really competitive price. Icing on the cake was a transformation in car ride... Ver mais

Classificada 5 em 5 estrelas

A brilliant professional service on every visit! Feel so much safer when the tracking, tyre depths & inflation is checked after a hammering from the districts road network! Polite helpful staff, wo... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • 2 Arnhem Road, Newbury, RG14 5RU, Newbury, Berkshire, Reino Unido

  • 01635 41800

4,6

Excelente

TrustScore: 4.5 em 5

478 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(478)

33 675 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I drive a lot on business and change my…

I drive a lot on business and change my tyres frequently. Protyre Newbury are superb. Previously, I used a couple of other shops but once I went to Protyre, I have not used another shop since. Basically, they are welcoming, polite, prompt and very professional.
Never had a bad experience.

12 de setembro de 2025
Classificada 1 em 5 estrelas

I bought 4 tyres online and when I…

I bought 4 tyres online and when I arrived to get them fitted (which was in the price) at the agreed time a couple of days later they were unable to fit them as my motorhome was 3500kg and they said they could only lift 3000kg. Using the vans jack wasn’t an option. I had an MOT the same afternoon, so the only option to me was to take the tyres with me and get them fitted elsewhere which cost £80 + vat. The garage gave me no compensation for this so I was the best part of £100 out of pocket! At no point in the order journey did it mention any limitation which is extremely annoying.

3 de setembro de 2025
logótipo da Protyre Autocare - Newbury

Resposta da Protyre Autocare - Newbury

Dear Customer,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Newbury branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Classificada 5 em 5 estrelas

Professional

Professional, timely service

13 de agosto de 2025
logótipo da Protyre Autocare - Newbury

Resposta da Protyre Autocare - Newbury

Hello Jonathan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Incredibly helpful

Incredibly helpful. Cost effective. Wholly competent.
Would (and already have) willingly recommend to others. Thank you.

11 de agosto de 2025
Classificada 5 em 5 estrelas

Booked in 3 days prior

Booked in 3 days prior. Arrived early and was dealt with immediately. Manager was working on his own and appeared stressed but just got on with the job. He was quick efficient polite and courteous. Great job and very professional. Well done Bathwick

8 de agosto de 2025
Classificada 5 em 5 estrelas

Great price and rapid quality service…

Great price and rapid quality service appreciate it aircon works like new!

23 de julho de 2025
logótipo da Protyre Autocare - Newbury

Resposta da Protyre Autocare - Newbury

Hello James,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Professional technician - Newbury

The technician was very professional even though he was managing the workshop on his own and had to juggle multiple customers' bookings as well as walk-in customers and telephone enquiries, and all that on one of the hottest days of the year. I have returned a couple of days later to get my tracking done and met with the same profesionalism as on the first visit.

16 de julho de 2025
logótipo da Protyre Autocare - Newbury

Resposta da Protyre Autocare - Newbury

Dear Menzies Norwich,
We appreciate you sharing your positive experience you had at our Newbury branch, We're happy to hear that you were impressed with the professionalism displayed during both visits, especially considering the busy circumstances. Thank you for your feedback. We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre

Classificada 5 em 5 estrelas

Great service

Gentleman that took care of our air con regas was really helpful, got everything completed very quickly for us and gave great customer service. Highly recommended.

16 de julho de 2025

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