Protyre Autocare - Pembroke Dock Opiniões 

702
TrustScore: 5 em 5

4,8

Unit 3 London Road Mall, Pembroke Dock, SA72 4RS Pembroke, Pembroke, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Dropped the vehicle in for MOT due to getting stopped on the way to the airport going on a family holiday for no MOT. Rang Tom who booked me in a late notice for the day I returned from my holiday so... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Called in on the off chance of having new tyre fitted( almost everywhere else needs booking near me) lovey guys (Tom and sorry didn’t get my filters name ) sorted me out almost right away! Happy with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Recently had to get 4 new tyres for my SUV, these are never cheap, but I always get good tyres as I do fairly high mileage. Great service, booked in promptly once ordered tyres came in next day, fitte... Ver mais

Classificada 4 em 5 estrelas

I booked a pair of front tyres and an aircon recharge on the protyre web page.. arrived and car completed professionally. Aircon normally takes an hour so tyres fitted during the process. Car given... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • Unit 3 London Road Mall, Pembroke Dock, SA72 4RS, Pembroke, Pembroke, Reino Unido

  • 01646 686663

4,8

Excelente

TrustScore: 5 em 5

702 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(702)

33 287 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

this place always put the customer…

this place always put the customer first before the business. This last occasion was the third time they could've had money out of me but instead advised on a different course of action saving hundreds!

10 de março de 2026
Classificada 5 em 5 estrelas

Just what you want from a tyre check

I may have been lucky that I called without an appointment but I was attended to immediately .
The tyres ,front brake discs and emergency puncture repair kit were quickly and efficiently checked with a printed out report while I was given a welcome free coffee Not pushed into buying tyres when not really needed .Highly recommended tyre company

25 de fevereiro de 2026
Classificada 5 em 5 estrelas

If I could give the guys down protyre…

If I could give the guys down protyre Pembroke dock more than 5 stars I would. Only recently started using this garage for myself and my son’s car and they’ve been fantastic from day one. Justin and the other guy (can’t think of his name) have been so helpful! And I’ve been in a fair few times 😂 100% recommend without a doubt!

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Justin and his team were super helpful…

Justin and his team were super helpful as always helping get my van back on the road the same day after it broke down on the job. They were able to source a part same day and gave me a firm price and kept me informed when they found another perished part and again sourced it same day. 5/5 service again. Thanks guys 👏🏻

29 de janeiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Excellent mechanical service but no cigar

Excellent mechanical service on the shop floor but this branch seems to be short staffed. Still waiting for prices on some work required. Already had to find alternative outlets to do some of the work due to the delays in provision of quotes. Also seems to be a high staff turnover, not a good indicator of reliability……

Thanks for your response that my concerns have been raised with the area manager and your assurances that he would contact me in due course but he/she must be a busy person as I have heard diddly squat from your offices in the 20 days since. Are you really interested in retaining a customer base or just making excuses?

21 de janeiro de 2026
logótipo da Protyre Autocare - Pembroke Dock

Resposta da Protyre Autocare - Pembroke Dock

Dear Ian Andrews,

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Good service

Good service. Don’t make a drama out of it and quietly get on with the work. Easy staff to work with. I’ve used many times and will continue to do so.

8 de dezembro de 2025
logótipo da Protyre Autocare - Pembroke Dock

Resposta da Protyre Autocare - Pembroke Dock

Dear Mr Colin Jenkins,

We appreciate your continued service and are happy to hear about your positive experiences you had with our team at our Pembroke Dock branch .

Thank you for your review.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Classificada 5 em 5 estrelas

The guys down there very helpful

The guys down there very helpful. Would definitely go back.

10 de dezembro de 2025
logótipo da Protyre Autocare - Pembroke Dock

Resposta da Protyre Autocare - Pembroke Dock

Hello Michelle,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Quick and friendly service.

23 de abril de 2025
logótipo da Protyre Autocare - Pembroke Dock

Resposta da Protyre Autocare - Pembroke Dock

Hello Jayd,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 2 em 5 estrelas

Nearly lost the will to live .

Went to have two parts replaced ( which I supplied) and the tracking done a job that should have taken an hour, tops, was there THREE HOURS as a young kid tried to do the job and didn't know what he was doing ( his words not mine ) . Nobody seemed to care not even an offer of a tea / coffee .

1 de dezembro de 2025
logótipo da Protyre Autocare - Pembroke Dock

Resposta da Protyre Autocare - Pembroke Dock

Dear Mark,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Great service

Great service! Really helpful staff who provided good advice. I sat and waited for my car, 2 free cappuccinos and a chat with the very knowledgeable woman on reception (apologies I can’t remember her name) and I drove away a very happy customer.

27 de novembro de 2025
Classificada 5 em 5 estrelas

Excellent service

Always reliable. A great value service.

1 de dezembro de 2025
logótipo da Protyre Autocare - Pembroke Dock

Resposta da Protyre Autocare - Pembroke Dock

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Pembroke Dock branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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