Huge fan of Protyre Poole, it’s important to have trust when you’re not the expert. The team are always professional, polite, friendly and respectful. Nothing is ever too much trouble. Women on their... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Booked an appt to have a nail removed. Staff were welcoming and knowledgable about the process and likely timeframe. Work successfully / quickly completed and at a very reasonable cost. Waiting ar... Ver mais
A empresa respondeu
Friendly and very professional service. As a lady I don't feel uncomfortable taking my car there. The staff are welcoming and get the job done in good time. The cost is excellent.
A empresa respondeu
Friendly, competent and engaged management and staff, very polite and courteous whether you have a Benz or a bucket. Service at Poole is fast and very honest about the work needed and the price and w... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Poole Cabot Lane
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
7 Cabot Lane, Creekmoor, BH17 7BX, Poole, Dorset, Reino Unido
- 01202 659911
4,7
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly and very professional service
Friendly and very professional service. As a lady I don't feel uncomfortable taking my car there. The staff are welcoming and get the job done in good time. The cost is excellent.
7 de setembro de 2026
Resposta da Protyre Autocare - Poole Cabot Lane
Dear Ms Overington,
We are so pleased to hear that you had such a positive experience with our team at our Poole Cabot Lane branch.
We always strive to provide professional and welcoming service to all our customers, and we're glad we achieved that with you.
Thank you for your kind words.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Huge fan of Protyre Poole
Huge fan of Protyre Poole, it’s important to have trust when you’re not the expert. The team are always professional, polite, friendly and respectful. Nothing is ever too much trouble. Women on their own especially need somewhere that feels safe and comfortable and this is it!
I can’t fault the team at all, hence why they are always busy!
7 de setembro de 2026
Resposta da Protyre Autocare - Poole Cabot Lane
Hello Richard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Poole Cabot Lane
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Poole Cabot Lane
Hello Michael,
Thank you very much for leaving us this 5-star review. We always strive to ensure our service and pricing are the best they can be, and we are delighted to hear you are happy with the service you received. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Very good service pleasant staff and my…
Very good service pleasant staff and my car was serviced and MOT gave me a call when ready
28 de agosto de 2026
Resposta da Protyre Autocare - Poole Cabot Lane
Hello Ms Smith,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Three bad experiences
Three bad experiences: 1) not enough adhesive applied to new tyre so it went flat over the weekend and caused great inconvenience. Had to get tyre fixed somewhere else. 2) Moved tyres around axles to accommodate new tyres. Pressure on same axle not checked or adjusted so that tryes on same axle had very different pressures. Not acceptable. 3) Requested oil change but oil still dark when checked immediately on site. Raises doubts about whether oil changed properly or whether new filter (as requested) fitted leaving old oil in situ.
31 de agosto de 2026
Opinião espontânea
Resposta da Protyre Autocare - Poole Cabot Lane
Dear Customer,
We're sorry to hear that you did not have a positive experience.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Excellent Service and Expertise
25 de agosto de 2026
Resposta da Protyre Autocare - Poole Cabot Lane
Hello Garry,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at Poole Cabot Lane. We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
Resposta da Protyre Autocare - Poole Cabot Lane
Hello Mr Wilson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service from great people who…
Great service from great people who understand the need to balance family support times and work opening times.
31 de agosto de 2026
Resposta da Protyre Autocare - Poole Cabot Lane
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and extremely efficient service…
Prompt and extremely efficient service obtaining pair of unusually shaped front wipers for my Toyota Hybrid
31 de agosto de 2026
Resposta da Protyre Autocare - Poole Cabot Lane
Hello Anne,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Amazed service 🤩
Really happy with the service at Protyre in Poole. I needed a tyre changed quickly as I was on holiday and they were so helpful from start to finish. Everything was done quickly, professionally and with no fuss. The staff were friendly and made the whole experience really easy. A massive thank you to Manager James, Chris - No 2 & Fitter Jim.
I Would definitely use them again and highly recommend them! ⭐⭐⭐⭐⭐
28 de agosto de 2026
Opinião espontânea
Resposta da Protyre Autocare - Poole Cabot Lane
Hello Melissa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
A Good Job
Car taken to workshop at time booked. All wheels needed to be moved and this was done well. Staff behind counter very polite and accommodating.
28 de agosto de 2026
Resposta da Protyre Autocare - Poole Cabot Lane
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Poole Cabot Lane
Hello Lesley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Appt to have a nail removed.
Booked an appt to have a nail removed.
Staff were welcoming and knowledgable about the process and likely timeframe.
Work successfully / quickly completed and at a very reasonable cost.
Waiting area was clean and well maintained and the free coffee was appreciated.
28 de agosto de 2026
Resposta da Protyre Autocare - Poole Cabot Lane
Hello Jonathan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Poole Cabot Lane
Hello Lynn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Searched online and Protyre were by far…
Searched online and Protyre were by far the best price with a 20% discount on Premium tyres. Booked and paid online.
Excellent service as always and job completed in good time.
26 de agosto de 2026
Resposta da Protyre Autocare - Poole Cabot Lane
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
Resposta da Protyre Autocare - Poole Cabot Lane
Hello Ann,
Thank you very much for leaving us this 5-star review.
We always strive to ensure our customer service is excellent and our prices are fair, so we are delighted to hear that you are happy with the service you received from the team. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Resposta da Protyre Autocare - Poole Cabot Lane
Hello Eileen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Satisfied customer
Always get friendly greeting and conversations with reception staff. Have dealt with Protyre for numerous years and have always been pleased with service. Keep it
24 de agosto de 2026
Resposta da Protyre Autocare - Poole Cabot Lane
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Poole Cabot Lane
Dear Mihai Dumitrache,
Thank you for your feedback. We are very sorry to hear that your recent visit has not been a positive one for you on this occasion.
We would like the chance to investigate this matter further for you. Your concerns regarding the wait time and the missing wheel nut covers have been brought to the attention of management, and they will be in touch as soon as they can to discuss this further.
Best regards,
Eddie
Customer Care - Protyre
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.