Protyre Autocare - Ripley Opiniões 

364
•
TrustScore: 4.5 em 5

4,6

5/7 Derby Road, DE5 3EA Ripley, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Was able to leave my car with them whilst waiting for tyre delivery and going to the hospital. Was kept upto date about progress of the work to be completed. Received all paperwork in hand, car drive... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fitted me in at very short notice and late in the day, to replace a tyre that another garage had advised needed replacing urgently. Lovely team who also completed further follow up work replacin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Needed tyre replaced due to Pot Hole puncture on virtually new tyre. Fitted in set of 4 just months previously. Not a stocked brand or size, and wanted to keep same all round. Ordered online for av... Ver mais

Classificada 5 em 5 estrelas

I went for a (reduced price) aircon regas and the guys at Ripley gave my car a thorough examination. They pointed out a few things and I got booked in for a couple of days later on Spring Bank Holida... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. também em
  3. Loja de baterias de carro
  4. Loja de travões
  5. Oficina de inspecção
  6. Serviço de alinhamento de rodas
  7. Serviço de motorista

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

364 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(364)

33 081 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Best service

Chris and crew were very helpful and polite. Nothing was too much trouble. Keep up the good work that you do. Will definitely be using their services again.

26 de novembro de 2025
logótipo da Protyre Autocare - Ripley

Resposta da Protyre Autocare - Ripley

Dear Yvonne Hutsby-Bird,

We appreciate you taking the time to share your positive experience you had with our team at our Ripley branch.

We're happy to hear that our team was helpful and accommodating.

We look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Classificada 5 em 5 estrelas

Fast and efficient

Fast and efficient, making it convenient for me.

11 de novembro de 2025
logótipo da Protyre Autocare - Ripley

Resposta da Protyre Autocare - Ripley

Hello Wendy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ripley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 4 em 5 estrelas

Very professional service offered

Very professional service offered, job requested was carried out at a very fair price, a check was carried out and further work was recommended but this did not feel pushed in anyway which was refreshing! Would definitley recommend!

5 de novembro de 2025
Classificada 5 em 5 estrelas

Great price and fitted me in the next…

Great price and fitted me in the next day. Checked car over and didn’t try to charge me for extras.

29 de outubro de 2025
logótipo da Protyre Autocare - Ripley

Resposta da Protyre Autocare - Ripley

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Ripley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Staff are really friendly and helpful

Staff are really friendly and helpful. I’m nervous of dealing with people and I would recommend selecta tyre ripley, all the ones I saw were nice.

21 de outubro de 2025
Opinião espontânea
logótipo da Protyre Autocare - Ripley

Resposta da Protyre Autocare - Ripley

Dear Geoff Cliff

We're happy to hear that our team at our Ripley branch made you feel comfortable and provided a positive experience.

We appreciate your recommendation and thank you for your kind words.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care- Protyre

Classificada 5 em 5 estrelas

Prompt fitting

Prompt fitting, with a useful report on the condition of the other tyres. Would use again

15 de outubro de 2025
logótipo da Protyre Autocare - Ripley

Resposta da Protyre Autocare - Ripley

Hello Matt​,

We would like to thank you for sharing your feedback regarding the service you received at our Ripley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Very friendly staff

Very friendly staff. Reasonably priced. Explained what was needed and also printed data detailing problem. Excellent customer service.

23 de setembro de 2025
logótipo da Protyre Autocare - Ripley

Resposta da Protyre Autocare - Ripley

Dear Gillian Rix,

We appreciate you taking the time to share your positive experience you had at our Ripley branch .

We're happy to hear that you found our staff friendly and our prices reasonable. We're also glad the team provided clear explanations and data.


We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Thank you to the team

1 de outubro de 2025
logótipo da Protyre Autocare - Ripley

Resposta da Protyre Autocare - Ripley

Dear lesley ford,

We are happy to hear that you received excellent customer service from our team at our Ripley branch .

Thank you for your positive feedback; it means a lot to us.

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Classificada 5 em 5 estrelas

Easy to book a TPM valve service

Easy to book a TPM valve service. Staff were very friendly and helpful. Garage rang me after dropping the car off to check it was a valve replacement rather than a sensor replacement which I was most grateful for. Highly recommend. Thank you.

24 de setembro de 2025
Classificada 2 em 5 estrelas

Had tyres checked told 2 new front ones…

Had tyres checked told 2 new front ones and they will be here the next day. So booked in a time turned up only to be wrong and told the wrong tyres had arrived. Booked another appointment arrived asked if the tyres was at the garage told yes only be rung 15 minutes later to be told actually they haven't arrived. You did go and get some from another garage but obviously made me wait longer than expected. So no not a good experience.

22 de setembro de 2025
logótipo da Protyre Autocare - Ripley

Resposta da Protyre Autocare - Ripley

Dear John,

Thank you for bringing this to our attention and we are sorry to hear that this happened.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Staff are very helpful the new staff…

Staff are very helpful the new staff are a lot better. Had a bad experience two years ago at your Belper branch that damaged my brakes and at first would not admit it till pentagon vauxhall got involved. With the new staff I would now recommend recommend the Ripley branch.

17 de setembro de 2025
logótipo da Protyre Autocare - Ripley

Resposta da Protyre Autocare - Ripley

Dear Customer,

We're happy to hear that our staff were helpful and that you recommend our Ripley branch.

We appreciate you bringing your past experience to our attention. We value your feedback.

We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

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