Protyre Autocare - Rugby Paynes Lane Opiniões 

1484
TrustScore: 4.5 em 5

4,6

11 Paynes Lane, Rugby, CV21 2UH Rugby, Warwickshire, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

An exceptionally good experience. I needed a tyre checked before going to my father's funeral. Compassionate as the woman behind the counter was, she arranged for someone to check it immediately and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This was the third garage I took my car to for a loud humming sound accompanied with vibration. No one else was able to find the problem but the mechanic here knew what it was and got it sorted. They... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very nice set up, conveniently close to home, friendly and informed team! Were able to get my MoT test done and fix the small failure in good time without impacting on my day! Would definitely recomme... Ver mais

Classificada 3 em 5 estrelas

Good service but on trip the warning light came up I checked and the new tyre was 6psi low Pumped upand all ok

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • 11 Paynes Lane, Rugby, CV21 2UH, Rugby, Warwickshire, Reino Unido

  • 01788 542292

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1484)

33 962 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good customer service

Good customer service, very prompt. Its nice ot have somewhere comfy and clean to sit while we wait and there's a nice coffee machine there too.

28 de janeiro de 2026
Classificada 3 em 5 estrelas

Tyre change but technicians left released car in an unsafe state

Had an appointment to get 2 tyres fitted to my car. Staff at front desk were friendly. It's typically good practice to do tyre rotation which they did but charged my £12 per side. Having done that, they didn't check the tyre pressures in my tyres even though I explicitly told them to when checking in. It wasn't until I was driving for about 10 mins when my tyre pressure lights in the car came on so stopped at a petrol station and realised that the front tyres were extremely under inflated and the rear tyres were over inflated and not in accordance to the manufacturer loading. Please check the tyre pressures before sending a car out because in the state you left the car, it could have been a very different story.

8 de janeiro de 2026
logótipo da Protyre Autocare - Rugby Paynes Lane

Resposta da Protyre Autocare - Rugby Paynes Lane

Dear Mr Koria,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

O time fuss free and clean and pleasant waiting area

O time fuss free and clean and pleasant

12 de janeiro de 2026
logótipo da Protyre Autocare - Rugby Paynes Lane

Resposta da Protyre Autocare - Rugby Paynes Lane

Dear Mrs Hewitt,

We're happy to hear that your experience was fuss-free, clean, and pleasant at our Rugby Paynes Lane branch.

We appreciate you taking the time to leave us feedback.

We will look forward to welcoming you again in the future.

kind regards
Kayliegh
Customer Care- Protyre

Classificada 5 em 5 estrelas

Always a great service

Always helpful polite on time easy website to book and choose tyres highly recomend

9 de janeiro de 2026
logótipo da Protyre Autocare - Rugby Paynes Lane

Resposta da Protyre Autocare - Rugby Paynes Lane

Hello Andrew​,

We would like to thank you for sharing your feedback regarding the service you received at our Rugby branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 1 em 5 estrelas

After MOT recommend to have four tyres…

After MOT recommend to have four tyres changed, no problem £480. After 1 day one tyre loses pressure. Returned vehicle and was charged an extra £36 to put right a problem that didn't exist until my tyres were changed. After spending£800 for a service, mot and tyres thought it was poor customer service.

22 de dezembro de 2025
logótipo da Protyre Autocare - Rugby Paynes Lane

Resposta da Protyre Autocare - Rugby Paynes Lane

Dear Mark Taylor,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 3 em 5 estrelas

took a long time

took a long time, nearly an hour. wheel nuts over tightened and pressures not the same. staff were polite and friendly.

17 de dezembro de 2025
logótipo da Protyre Autocare - Rugby Paynes Lane

Resposta da Protyre Autocare - Rugby Paynes Lane

Dear Kevin Gibson,

Thank you for taking the time to share your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Trustworthy

Friendly and helpful staff. Quite a slow service but straightforward advice no faffing about. I appreciate that.
Not the cheapest but they never were. I go there because I trust them.

17 de dezembro de 2025
logótipo da Protyre Autocare - Rugby Paynes Lane

Resposta da Protyre Autocare - Rugby Paynes Lane

Dear Shaun and Jackie Fyson,

We appreciate your kind words about our staff and straightforward advice at our Rugby Paynes Lane branch.

We are happy to hear that you trust us, even if our service was a bit slow.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Classificada 5 em 5 estrelas

Painless tyre replacement experience.

The reception area was both clean and comfortable. The two ladies on the desk were both welcoming, knowledgeable and helpful as was the young technician who dealt with fitting the new tyres that were required.

17 de dezembro de 2025

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais