Protyre Autocare - Sittingbourne Opiniões 

962
TrustScore: 4.5 em 5

4,6

Unit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY Sittingbourne, Kent, GB


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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Price and service of the actual tyres was fine. No issues When I came to collect my vehicle the key had been left on the counter in the public reception along with another customers key. The recep... Ver mais

Classificada 5 em 5 estrelas

Had an mot booked in with Protyres and the work was done efficiently with amazing customer service. Needed a new tyre so they did a good deal for me and instead of waiting until the next day the did i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was attended to promptly and my car was treated well. The steering/seating position was changed but that's not really an issue. I have used Protyre for all my MOT and tyre requirements. The level of... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had 2 new tyres fitted. Very good price and tracking. No shake at all in the steering when driving fast. Very pleased. Even talked about having air con regassed another time. All staff were polite, co... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • Unit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY, Sittingbourne, Kent, Reino Unido

  • 01795 438003

4,6

Excelente

TrustScore: 4.5 em 5

962 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(962)

33 606 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I booked MOT

I booked MOT, i had no calls that something was wrong and when i came to collect the car i was told the MOT was not done due to the complete lack of oil in engine which was not right btw. No one tried to get in touch with me to inform me about it, i get the garage can refuse MOT but i expected a phone call. So i decided to cancel the service and requested the refund which happened 24/04 and no refund so far. Called the garage today (07/05) and they could not find the details in the system as the manager is on holiday. Surely there is a deputy to step in. I was told to call back again when the manager is back from his holiday. Absolutely disgraceful and unprofessional. I will advise all people I know not to use Protyre in Sittingbourne. customer Service level shockingly low.

24 de abril de 2025
Opinião espontânea
logótipo da Protyre Autocare - Sittingbourne

Resposta da Protyre Autocare - Sittingbourne

Dear Ava,

Thank you for taking the time to bring this to our attention. We are sorry to hear that you had this experience - this is far from the high standards we would expect of our centres and team members.

If you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the web order number for your booking, the registration of the vehicle in question and your best contact number, we will then investigate into this matter further.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 2 em 5 estrelas

After paying nearly £300 for 3 new…

After paying nearly £300 for 3 new tyres, I still had a tyre pressure light on my dashboard that they didn't even look at. Cost me another £300 to get that sorted somewhere else. Also I was the first person into the waiting room and last person out because they told me my car was ready as an after thought because everyone had left. If you're not a manly man wanting to discuss cars, don't go here. What's worse is the numerous emails I've had from them begging for reviews etc.

30 de abril de 2025
logótipo da Protyre Autocare - Sittingbourne

Resposta da Protyre Autocare - Sittingbourne

Dear customer,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Sittingbourne branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Classificada 5 em 5 estrelas

Lovely team

Lovely, friendly team that completed my MOT very professionally. Very happy with them and would recommend!

5 de abril de 2025
Classificada 5 em 5 estrelas

Excellent Customer Service

Excellent customer service from the guys at Pro Tyre Sittingbourne. My car was booked in for an MOT. I got there with some time to spare and they started the job on time at my allocated time slot.
I had 3 advisory's but the car still passed the MOT.
Paperwork was given to me regarding the details which included my MOT certificate.
MY MOT was booked online and I received a £20.00 discount.
I recommend Pro Tyre for their professional service.
The public toilets could do with a deep clean but that is a different story.

24 de março de 2025
Classificada 5 em 5 estrelas

Great company

Have used a few times, this time was for a service on my wife's MG3, each time there was no fuss they did exactly what they said and always with courtesy, a pleasure to deal with, can certainly recommend and will use again, thank you Protyre.

29 de março de 2025
Classificada 1 em 5 estrelas

Rip off diagnostics

Took my daughter's car for a diagnostic as she had an engine warning light on.Took 10 mins and cost £50. Which seems expensive to me (£300/hr) but I was told the cost beforehand. I was told the car's timing belt was worn and would need replacing and also a sensor. They don't do this work. So my daughter took the car to another garage who do. They did their own diagnostic and said the timing belt was fine. She had put too much oil in the last time she topped and it just needed an oil change. I went back to Protyre to complain that I was given wrong Information and charged £50 for the privilege.
The guy in charge couldn't have cared less and said as they had done a diagnostic then the £50 charge stood even though the " diagnostic" was completely wrong. It shows what their priorities are. They're not interested in customer service. They just want your money. Don't use them. Rip off merchants

10 de dezembro de 2024
Opinião espontânea
logótipo da Protyre Autocare - Sittingbourne

Resposta da Protyre Autocare - Sittingbourne

Dear BOB AJOB,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Classificada 5 em 5 estrelas

I can’t fault them

I’ve been using Protyre Sittingbourne for well over a year. They’re honest and professional in how they deal with all of my servicing, MOT and repair needs. I can’t fault them.

22 de março de 2025
Opinião espontânea

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