Protyre Autocare - Southampton Burgess Rd Opiniões 

1141
TrustScore: 4.5 em 5

4,7

170-176 Burgess Road, Southampton, SO16 3HH Southampton, Hampshire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I attended ProTyre for my Golf R's first MOT. There appeared to by an issue with a high Lambda reading at the second tailpipe (to much oxygen indicating a lean mixture) Further examination reveal... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I went to Protyre for my annual MOT. The staff were very pleasant and professional and the MOT was completed in less than an hour. The price charged was very reasonable and less than many other garage... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It was an emergency as I was on my way to another city, 2 hours driving away. It was a Saturday morning and my tyre was looked at, a nail identified and a replaced tyre within 30 minutes. Excellent a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Protyre, as they are now, are just 10' walk away, so I have used them for MoTs, tyres and, occasionally, servicing, over the past couple of decades. Always friendly, competent and with competitive... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • 170-176 Burgess Road, Southampton, SO16 3HH, Southampton, Hampshire, Reino Unido

  • 02380 677468

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,7

Todas as opiniões

(1141)

34 004 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I was able to wait in a nice clean area…

I was able to wait in a nice clean area with drinks free on hand ...the crew were polite and cheery and got straight on with the job ....I would definitely recommend pro tyre and definitely use them again .

3 de julho de 2026
logótipo da Protyre Autocare - Southampton Burgess Rd

Resposta da Protyre Autocare - Southampton Burgess Rd

Hello Mrs Kemp,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Great service at very short notice

Great service at very short notice

24 de junho de 2026
logótipo da Protyre Autocare - Southampton Burgess Rd

Resposta da Protyre Autocare - Southampton Burgess Rd

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 1 em 5 estrelas

Really not impressed with my visit to…

Really not impressed with my visit to protyre at all. I phoned and asked if i could bring my car in JUST for a tyre depth check and was told to bring it in. When i arrived, to my surprise my car was driven onto the ramps, (which has never happened before) and subsequently an mechanic started doing all sorts of checks. To my astonishment i was informed that i needed two new rear tyres, new pads and discs on the rear of my car which came as a shock as you can imagine. My car was booked into a main dealer garage a couple of days later for an m.o.t. When i questioned the findings, i was then informed that perhaps the tyres would pass with an advisory on my m.o.t. but nothing about the discs and pads.I didn't enquire about the cost of this work because (a) i knew it would cost a fortune and (b) i didn't even ask them to check my brakes at all, so i left feeling a little confused as to why it was done in the first place. I then took my car for its m.o.t. to the main dealer where it passed. It had an advisory for worn pads and shoes and one tyre slightly worn all on the rear. This work obviously needs to be done and it will be in due course but there was nothing about the other tyre or the discs. Since looking into this further i have discovered that certain companies push a thing called "aggressive up selling" which means they try to get you to have work carried out that you simply dont need. I definitely will not be using Protyre ever again for any work whatsoever after this recent experience which is a shame because in the past i have found them to be reasonably priced and fair without trying to push completely unnecessary work onto the trusting public which was not needed.

24 de junho de 2026
logótipo da Protyre Autocare - Southampton Burgess Rd

Resposta da Protyre Autocare - Southampton Burgess Rd

Dear Dennis Mckee,

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. .

Kind regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

No issues

No issues. Good place for MOT and affordable service package

24 de junho de 2026
logótipo da Protyre Autocare - Southampton Burgess Rd

Resposta da Protyre Autocare - Southampton Burgess Rd

Hello Alex,

We truly appreciate your 5-star review! We are delighted to know you found our MOT and service package to be good and affordable.

Best regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Great Customer service

Great Customer service, only to happy to help.
Fixed my air conditioning valve and saved me over a £100.
Thanks to all the staff involved.

5 de junho de 2026
logótipo da Protyre Autocare - Southampton Burgess Rd

Resposta da Protyre Autocare - Southampton Burgess Rd

Hello Jimmy,

We are so pleased to hear about your positive experience with our in centre team and the air conditioning repair. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Air con regained.

I had booked my car in because the air conditioning wasn't working very well. They said it would take an hour and it was about an hour and 5 minutes when I got the car back. The air con is now great.

4 de junho de 2026
logótipo da Protyre Autocare - Southampton Burgess Rd

Resposta da Protyre Autocare - Southampton Burgess Rd

Hello Amoeba,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Stop Start Battery

I contacted Protyre at Burgess Road to enquire about replacing a stop start battery for my Skoda Fabia. They were very knowledegable, helpful and friendly.
I live locally and within the hour had a new AGM battery fitted to my Fabia.
Great service.

12 de maio de 2026
Classificada 5 em 5 estrelas

The team here are brilliant

The team here are brilliant! Great customer service. Have used a few times and never had a negative experience. We had an MOT and service, the car needed extra work to pass, the communication from them was great and helped us to decide what to do to work within our budget. They are people you can trust, will definitely continue to go there for any future work required.

8 de maio de 2026
Classificada 5 em 5 estrelas

Very helpful

Very helpful, Steve explained every procedure to me and provided the price quote in advance so there were no nasty surprises.

6 de maio de 2026
Classificada 5 em 5 estrelas

Massive thank you to Lawrence for…

Massive thank you to Lawrence for fitting me in on the bank holiday weekend last minute. Did a great job at getting everything sorted efficiently and to a very high standard, would recommend to anyone in the Southampton area!

6 de maio de 2026
Classificada 5 em 5 estrelas

Reliable Garage

Managed to get my car in the next day for a diagnostics and quickly resolved the issue for me. Was very reasonably priced too. I've used them before and would use them again.

29 de abril de 2026

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