Placed order easy online for 2 tyres which were competitively priced. I dropped the car off just before the booked time. Half an hour later returning to the garage, the car was parked outside ready an... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoGaol Road, Stafford, ST16 3AN Stafford, Staffordshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Very helpful, fair and thoughtful. Very professional yet approachable and treated me like a human with a car problem not a car with a human problem
A empresa respondeu
Had a great experience with the team at protyre stafford today. I recently bought a new pair of alloys and had them balanced twice before coming here and both garages just took my money without doing... Ver mais
A empresa respondeu
I just want to say what a fantastic service I received from the Stafford team. It’s always a bit a scary going into a garage a female, probably because cars are the one thing I know so little about. B... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Stafford
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Gaol Road, Stafford, ST16 3AN, Stafford, Staffordshire, Reino Unido
- 01785 256243
4,7
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Protyre Autocare - Stafford
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had a great experience with the team at…
Had a great experience with the team at protyre stafford today. I recently bought a new pair of alloys and had them balanced twice before coming here and both garages just took my money without doing the job properly on the other hand the guys at protyre didn’t even want me to pay until I took the car out for a test drive to make sure I am happy with the work they carried out.
Definitely 5 star from me!!!!
27 de julho de 2026
Opinião espontânea
Resposta da Protyre Autocare - Stafford
Hello Norris,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Split rear tyre due to pot hole.
After a split rear tyre 2 days before going on holiday, they managed to fit me in with fitting 2 new rear tyres of the same type as the originals the next day, all sorted within half an hour. Great service.
22 de julho de 2026
Resposta da Protyre Autocare - Stafford
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Awful customer service - To be honest they tried to turn me away…
To be honest they tried to turn me away on arrival so they could close up earlier then tried to make me think I’d mistaken my appointment time. Then I got spoken to like rubbish and with such bad manners I asked to speak to someone else. I asked if they could check which ones they were changing as I couldn’t remember which my mot advised me to change and they were like I don’t know what we are changing. Whatever you booked. They weren’t helpful at all and made me feel uncomfortable and an inconvenience. I wouldn’t use this garage again.
22 de julho de 2026
Resposta da Protyre Autocare - Stafford
Dear Janey Phillips ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Stafford branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
prompt service
As always, very prompt service supplying and fitting a replacement tyre.
20 de julho de 2026
Resposta da Protyre Autocare - Stafford
Hello Suzanne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service. Rang up for a new tyre fitted me in same day. Appreciate it fellas
11 de julho de 2026
Resposta da Protyre Autocare - Stafford
Hello Mr Haroun,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service
Booked online and took in to get a pre-paid new tyre fitted.
They were quick, courteous and did a good job.
15 de dezembro de 2025
Resposta da Protyre Autocare - Stafford
Hello Sara,
We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and reliable as usual.
8 de julho de 2026
Resposta da Protyre Autocare - Stafford
Hello Russell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Refit of two rear tyres…
Inspire of the chaos of a refurb I was given an appointment time and everything went well. Price fine as usual.
3 de julho de 2026
Resposta da Protyre Autocare - Stafford
Hello Sally,
We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant staff and knowledge of goods…
Brilliant staff and knowledge of goods and services offered
8 de julho de 2026
Resposta da Protyre Autocare - Stafford
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Met by a member of staff
Met by a member of staff. Very helpful showed me where to wait until they had finished the work required
8 de julho de 2026
Resposta da Protyre Autocare - Stafford
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Stafford
Dear Mr Simpson,
We are so pleased to hear that our team at our Stafford branch, was very helpful with your recent tyre replacement.
Thank you for your kind words!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Resposta da Protyre Autocare - Stafford
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Stafford
Hello Pauline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Turned up unfriendly
Turned up unfriendly, unhelpful staff all more interested in smashing down cans of monster and vaping in the garage than offering any sort of advise or assistance. No details upon job completion just asked if knew how to reverse my own car! Yes I know how to reverse I car which I own and drove into your garage!
29 de junho de 2026
Resposta da Protyre Autocare - Stafford
Dear James Kinsella,
Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience.
We can confirm that your concerns have been raised with management. They will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Very good service.
3 de julho de 2026
Resposta da Protyre Autocare - Stafford
Hello Anthony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Stafford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
great service
great service - great price - great prices - use them - 10 out of 10!!!
24 de junho de 2026
Resposta da Protyre Autocare - Stafford
Hello Jon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff were very friendly and well…
Staff were very friendly and well organised. I have used this place in Stafford a few times now always great service.
24 de junho de 2026
Resposta da Protyre Autocare - Stafford
Hello Jim,
We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Stafford
Hello,
We are so pleased to hear you had such a positive experience with our team at Stafford. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.