Protyre Autocare - Stockport Bredbury Opiniões 

275
TrustScore: 4.5 em 5

4,7

Lingard Lane, Bredbury, SK6 2QT Stockport, England, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had the right tyre available when several other local tyre fitters dud not. Agreed to help us with urgent tyre Replacement even though nearly closing time when we phoned. Staff waiting when we arrive... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Simple to understand site to book tyres at realistic price. Convenient location garage with helpful staff who were ready at time slot booked this is how it should be done ! Plus option of three intere... Ver mais

Classificada 5 em 5 estrelas

Always a good service with the chaps here at Bredbury no messing about and very helpful can't fault them 5*

A empresa respondeu

Classificada 5 em 5 estrelas

Great service from Jayme and his team earlier today. I sustained a slow puncture and just called in on my way home to ask if they could check it out. Due to not having a spare I had to drive on a heav... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • Lingard Lane, Bredbury, SK6 2QT, Stockport, England, Reino Unido

  • 0161 210 5080

4,7

Excelente

TrustScore: 4.5 em 5

275 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(275)

34 456 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Good job done

The guy was really helpful he was very busy I just phoned and he fitted me in the y even did a health check on my car definitely will be going there again

25 de junho de 2025
logótipo da Protyre Autocare - Stockport Bredbury

Resposta da Protyre Autocare - Stockport Bredbury

Hello Mr Gaskell,

We're happy to hear that our team member was helpful and accommodating, even during a busy period. We're glad you appreciated the health check, and we look forward to seeing you again!

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Great customer service

Great customer service from the Protyre team. A/c regassed without delay and even got my coolant level topped up as a bonus. Thank you.

25 de junho de 2025
Classificada 1 em 5 estrelas

Service just not good enough

1 star given as nil star not an option The tyre was assessed by your staff. They ordered it in . They fitted it . I noticed they had ordered the wrong size , it was quite obvious and should have been to your fitter. So I had to go back on my wifes birthday to have it re fitted . Another journey there and another journey home . A longer wait than usual as other customer were aleady there before me . So I lost 90 mins of my Saturday The staff were stressed as they were missing a staff member unexpectedly. The problem is your place at bredbury is too small . There is no booking in process so delays are hit and miss . Because the phone is ringing off the hook your staff are pulled away from fitting to quoting. Operationally it's a catch 22. The overall thing is regardless of whether you are busy or not when a customer walks through the door you should always acknowledge their presence within 60 seconds at most even whilst on the phone . But especially when just tapping a keyboard. Three times on three occasions had no acknowledgement of my presence at the counter and insufficient apology for your ordering mistake .
My conclusion is even if your tyres were to be cheaper than elsewhere I am really not sure if I want to use your bredbury branch again , it's too cramped an operation . Always has a queue . No personal service or interest and its a shame as your running the site on too tight a staff payroll and neglect to provide effective customer care basic skills training . This is an honest factual feed back . I do not want a refund or money off future purchase but I do want a better response if I walk onto site again . From Gary Froggatt 07756136135

11 de junho de 2025
logótipo da Protyre Autocare - Stockport Bredbury

Resposta da Protyre Autocare - Stockport Bredbury

Dear Gary, 

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Great service

Great service
Knowledgeable and fastidious about their work.
Free 2nd check even with a fussy customer like me.

10 de junho de 2025
Classificada 5 em 5 estrelas

Good guys

My tyre was very low had it pumped up then went to protyre in Bredbury. A lovely man thoroughly checked my tyre could find no fault with the tyre. The other tyres were checked also. No charge for the full check. Professional, honest friendly guys at the garage. I will definitely be using pro tyres Bredbury again in the future and telling my friends and family too.

22 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

How to provide excellent service

I had a problem with a tyre loosing pressure so called at Protyre in Bredbury. It turned out that I needed two tyres replacing and despite not having an appointment the work was carried out straight away. The fitters were efficient and thorough and I am really satisfied. I will continue making Protyre Bredbury my first choice in future.

9 de maio de 2025
Classificada 1 em 5 estrelas

Cheap tyres, but damaged 3 alloys

Cheap tyres, but you pay for what you get. Poor service. Incorrect tyres fitted on first occasion and alignment not corrected. 3 alloys damaged on second visit, was told by customer complaints that the damage won’t be rectified as it was deemed as old damage. Alloys went in the garage as new. Won’t be returning to this garage.

30 de abril de 2025
logótipo da Protyre Autocare - Stockport Bredbury

Resposta da Protyre Autocare - Stockport Bredbury

Dear D Forsyth,

Thank you for leaving us a review and we're sorry to hear that you did not have a positive experience. 

We can see from our records that you have been in touch with the Area Manager regarding this matter. If you are unhappy with the outcome and would like this to be raised further with senior management please email us at customerrelations@protyre.co.uk

Kind regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Super tyre knowledge.

Clear and quick check of the tyres, followed by immediate work to replace the faulty tyres.
Professional .

23 de abril de 2025
logótipo da Protyre Autocare - Stockport Bredbury

Resposta da Protyre Autocare - Stockport Bredbury

Hello Carol,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport Bredbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Very good

I didn’t have an appointment as I found out I had a damaged tyre shortly before. The gentleman at Protyre advised what was the best solution for my car, checked accurately all the other tyres and provide the best plan for the car and for my urgent need for the car to be fixed quickly (as I need it for work).
45 minutes later my car was ready with new front tires and having done the alignment too.
I have been very happy both about competence, politeness and service.
I will definitely go back.

21 de abril de 2025

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