My son visited with our little granddaughters and had long journey home to Winchester. The tyre had faulty stem valve which Porsche said they had fixed but hadn't and were closed for weekend. It was a... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoNewbridge Lane, Stockport, SK1 2NX Stockport, Cheshire, GB
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Leia as opiniões dos outros
Protyre checked my car within a couple of days of me calling them. They repaired the fault and I was able to collect my car after 3 or 4 hours. They were able to check and repair at least 3 weeks soo... Ver mais
A empresa respondeu
I have been going to protyre for a long time as do all my family i have always had a good experiance with them and always do a great job 👍
A empresa respondeu
Good Car Service as ever but completed 105 minutes late. Protyre had mechanical problems, they were unavoidable but would have messaged me in advance to say they running appointments behind schrdule
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- também em
- Loja de baterias de carro
- Loja de travões
- Oficina de inspecção
- Serviço de alinhamento de rodas
- Serviço de motorista
Sobre Protyre Autocare - Stockport
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Newbridge Lane, Stockport, SK1 2NX, Stockport, Cheshire, Reino Unido
- 0161 4803867
4,7
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
All round great service and price.
31 de agosto de 2026
Resposta da Protyre Autocare - Stockport
Hello Mr Wright,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
3 time i have been to protyre stockport…
3 time i have been to protyre stockport liam and his staff are first class i would reccomend them whthout reserve .
31 de agosto de 2026
Resposta da Protyre Autocare - Stockport
Hello Anthony,
We would like to thank you for sharing your feedback regarding the service you received at our Stockport branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very easy to use
Very easy to use. Went in 9.30am to have tyre pressure checked. Advised maybe a puncture. Asked to return at 11.00 am puncture repaired and all tyres re balanced by 11.30 am.
31 de agosto de 2026
Resposta da Protyre Autocare - Stockport
Hello Debbie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Stockport
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
New tyres for MOT
Booked & paid online a reasonable price for the tyres staff on duty polite, waited for while due to staff shortages
26 de agosto de 2026
Resposta da Protyre Autocare - Stockport
Hello Susanne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always great customer service
Always great customer service from Liam and his team. I've been coming here for years as it's my local garage. Nice helpful staff and reasonably priced work. Can't ask for much more. Happy to recommend.
21 de agosto de 2026
Resposta da Protyre Autocare - Stockport
Hello Denise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good service and on time.
15 de agosto de 2026
Resposta da Protyre Autocare - Stockport
Hello Victor,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
great experience
19 de agosto de 2026
Resposta da Protyre Autocare - Stockport
Hello Ali,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Listened to what had gone wrong and…
Listened to what had gone wrong and refunded the cost .
14 de agosto de 2026
Resposta da Protyre Autocare - Stockport
Hello Audrey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service as always
Excellent service as always, polite, helpful, prompt and good value.
12 de agosto de 2026
Resposta da Protyre Autocare - Stockport
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service
Good service - my only criticism was that on collection of the car the bill was not ready for payment and they had not checked that the tracking had already been paid when tyres were fitted the previous week
12 de agosto de 2026
Resposta da Protyre Autocare - Stockport
Hello Colin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Appalling service: Three botched bookings, incorrect tyres, and damaged wheels
My experience with Protyres has been completely unsatisfactory, falling drastically short of basic professional standards. Across three separate appointments, I encountered administrative incompetence, incorrect parts allocation, improper mechanical practices, and direct physical damage to my vehicle's alloy wheels.
Prior to booking, I supplied standard OEM Mercedes TPMS sensors. The staff claimed they couldn't check or code them, even though my vehicle model automatically syncs with these sensors without coding—something the technicians were unaware of. Upon arriving for my first appointment, they could not find my ordered tyres and had to rebook me. Noting they lacked the correct jacking pads for my car, I even purchased and brought them with me for the next visit.
On the second booking, technicians were actively fitting the incorrect tyres to my car. Had I not inspected their work and intervened, I would have been sent away with cheaper, incorrect replacements. Furthermore, I observed their torque wrench was malfunctioning for the sensors, they were using an unsleeved socket that would scratch my wheels, they used an impact gun to remove my locking wheel nuts (which can easily break them), and they gunned the wheel bolts back on with a high risk of cross-threading.
We rescheduled for a third time, with management agreeing to waive the TPMS sensor cost due to the repeated inconvenience. For this visit, I supplied all the necessary tools myself, including a protective-sleeved socket to ensure my scratch-less wheels weren't damaged. While they finally fitted the correct tyres, they severely scratched my alloy wheels while removing the wheel weights, which I only discovered upon returning home. Additionally, the final price was changed from the original booking quote.
While the front-of-house staff member was polite, the technician clearly lacked the proper tools, care, or professionalism. For a company called "Protyres," they were anything not pro. They lack basic equipment to protect customer wheels, ignore manufacturer guidelines, and nearly sent me away with the wrong tyres.
I used to recommend this place to others, but after three botched bookings and damaged wheels that now require professional repainting, I will never be taking my car back here again. If you expect professional care, competence, and protection for your vehicle, definitely look elsewhere!
12 de agosto de 2026
Resposta da Protyre Autocare - Stockport
Dear Adam Smith,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service for a puncture…
Excellent service for a puncture repair, reasonably priced as well 👍
12 de agosto de 2026
Resposta da Protyre Autocare - Stockport
Hello Bob,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service at Stockport branch
12 de agosto de 2026
Resposta da Protyre Autocare - Stockport
Hello Pippy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Stockport
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Stockport
Hello Nizzer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Absolutely brilliant service
Absolutely brilliant service. The car was serviced and had an MOT. There was a headlight realignment needed but they fixed it without charge.
The staff are very helpful and very attentive to any queries you have.
Totally recommended, no complaints.
3 de agosto de 2026
Resposta da Protyre Autocare - Stockport
Hello Robert,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Stockport
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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