Protyre Autocare - Stourbridge Opiniões 

1084
TrustScore: 5 em 5

4,8

Camp Hill, Wordsley, DY8 4AF Stourbridge, West Midlands, GB


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Classificada 3 em 5 estrelas

Already written a review for this. Company replied saying they would phone but guess what didn’t bother. Then trust pilot has asked for another review maybe to remove the original. Poor show by trust... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The whole process a was quick and easy, from ringing up and making an appointment to having the tyres fitted and tracking carried out. The staff were friendly and very helpful.

A empresa respondeu

Classificada 5 em 5 estrelas

Booked in for a MOT at a date and time that was convenient with a discount off the fee.The staff greeted me and confirmed what we would be done and called me with the good news that the vehicle had pa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic service from the team in Stourbridge, quickly providing the battery I needed at a good price, along with additional checks to make sure my vehicle was fully functional. Will definitely be us... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, Reino Unido

  • 01384 261215

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(1084)

33 287 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service from the moment of…

Great service from the moment of enquiry to booking my van in .All the main garages I tried first could not do my van due to it being a micro van however pro tyres did and got the tracking back to factory settings perfect and a fantastic price too 5 stars to them and all involved

6 de maio de 2026
Classificada 4 em 5 estrelas

Protype gave me options

Hi went into Protyre Autocentre stourbridge. I was having a loss of air from 1 tyre intermittently.
Protype checked my tyre and repaired it in 45mins.Saving me over £100. Great customer experience
Thanks Protype

22 de abril de 2026
Classificada 5 em 5 estrelas

Great price on tyres. Great on customer service

Needed 2 new tyres. They price matched their competitors when I showed them some quotes I had had. Great friendly service from both their reception staff and fitters. Big shout out to their four wheel alignment expert fitter. He knows his stuff. To top it all off they have fantastic coffee and it’s free.

18 de abril de 2026
Classificada 1 em 5 estrelas

Told I needed new brakes and discs when I did not

Lady on front desk very patronising and cold in her customer service.
Following a tyre and brake check I
was told my tyres were cracked and perished so I had them replaced. I was also informed my brakes pads and discs required urgent replacement and that I should only drive short journeys or leave the car there to have brake pads and discs replaced. I went to another garage for a second opinion and was told there was nothing wrong with the brake discs and the pads would need replacing in about 4 months time. I cancelled my brake repairs with protyre and am now wondering if my tyres were ok and needed replacing at all. Paying staff commission to increase sales is a dishonest way to treat customers. I will take my custom elsewhere in future as I have no confidence in what your team advice me now.

8 de abril de 2026
logótipo da Protyre Autocare - Stourbridge

Resposta da Protyre Autocare - Stourbridge

Dear Jo,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Stourbridge branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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