Protyre Autocare - Stourbridge Opiniões 

1084
TrustScore: 5 em 5

4,8

Camp Hill, Wordsley, DY8 4AF Stourbridge, West Midlands, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Already written a review for this. Company replied saying they would phone but guess what didn’t bother. Then trust pilot has asked for another review maybe to remove the original. Poor show by trust... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The whole process a was quick and easy, from ringing up and making an appointment to having the tyres fitted and tracking carried out. The staff were friendly and very helpful.

A empresa respondeu

Classificada 5 em 5 estrelas

Booked in for a MOT at a date and time that was convenient with a discount off the fee.The staff greeted me and confirmed what we would be done and called me with the good news that the vehicle had pa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic service from the team in Stourbridge, quickly providing the battery I needed at a good price, along with additional checks to make sure my vehicle was fully functional. Will definitely be us... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, Reino Unido

  • 01384 261215

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1084)

33 340 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service by Donna

Great service by Donna. She was friendly and cheerful and made everything easy. The new centre looks great, and all the staff were helpful. Very pleased with my visit. Thank you, Chemix.

11 de fevereiro de 2026
Classificada 5 em 5 estrelas

Excellent and Professional Service

Excellent and Professional Service
Good, honest and accurate assessment which cost me more than anticipated! Not a negative but positive outcome as I needed more tyres (Four instead of two) and a four wheel alignment. The Assistant Mgr (Jake) kept my wait to a minimum when costing the additional tyres, whilst the fitter carried out a thorough, professional and careful fit and balance. The star of the show for me is Simon the four wheel alignment specialist. Now this man knows his ‘stuff’ and doesn’t mind imparting his vast knowledge with you! He is extremely efficient, professional and the expert that reassures you that this essential process is in very safe hands. Simon needs to be on a pedestal, sharing his ‘best practice’ throughout the group so that we can all experience his mastery of his ‘art’. Yes, it has cost me a lot, however, what price can you put on preventative maintenance and ultimately yours and others safety. I will most definitely revisit and recommend to all…A ‘Well done’ to a great team effort. Steve Prescott

19 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent and Professional Service

Excellent and Professional Service
Good, honest and accurate assessment which cost me more than anticipated! Not a negative but positive outcome as I needed more tyres (Four instead of two) and a four wheel alignment. The Assistant Mgr (Jake) kept my wait to a minimum when costing the additional tyres, whilst the fitter carried out a thorough, professional and careful fit and balance. He was meticulous and discovered the reason that I had been losing air sporadically (a slow puncture) This had been misdiagnosed by two well known tyre companies who had failed to identify the cause of the problem…a cracked rim! A simple weld cured the problem and potentially a catastrophe!! Well done once again to the fitter.
The star of the show for me is Simon the four wheel alignment specialist. Now this man knows his ‘stuff’ and doesn’t mind imparting his vast knowledge with you! He is extremely efficient, professional and the expert that reassures you that this essential process is in very safe hands. Simon needs to be on a pedestal, sharing his ‘best practice’ throughout the group so that we can all experience his mastery of his ‘art’. Yes, it has cost me a lot, however, what price can you put on preventative maintenance and ultimately yours and others safety. I will most definitely revisit and recommend to all…A ‘Well done’ to a great team effort. Steve Prescott

26 de janeiro de 2026
Classificada 5 em 5 estrelas

I felt very pressured to have very…

I felt very pressured to have very expensive work done there and then, mainly, I believe, because they had no work booked that afternoon. It was too dangerous to drive my car apparently, even though my brake sensors had not yet alerted me to an imminent need to change. I also think I was overcharged compared to the quote for the same work 4 months earlier at Halesowen branch by over £100.
Following a conversation with protyre this matter has now been resolved.

6 de fevereiro de 2026
logótipo da Protyre Autocare - Stourbridge

Resposta da Protyre Autocare - Stourbridge

Dear Gail,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Excellent service

I have used Protyre Stourbridge many times in the past for different things as their customer service and attention to detail is excellent. As before I was not disappointed on my last visit too. Thank you Protyre Stourbridge.

26 de janeiro de 2026
logótipo da Protyre Autocare - Stourbridge

Resposta da Protyre Autocare - Stourbridge

Dear Steve.

We appreciate you taking the time to share your positive experience!

We are happy to hear that you're consistently satisfied with the customer service and attention to detail provided by our Stourbridge branch.

We value your continued patronage.

We look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer care - Protyre

Classificada 5 em 5 estrelas

Chemix is back!

Very good service. Retained most of the service staff and mechanics after recent fire. Nice warm, revamped waiting area.

26 de janeiro de 2026
Classificada 5 em 5 estrelas

Great service from start to finish

Called and got a quote, straightaway over the phone.
Fully explained the price and what was included, alignment would be checked FOC (printed handout) and cost should it need doing, no hidden extras 👏
Had to postpone 2 tyres being fitted due to bad weather, very easy to rebook with staff over the phone.
Tyres fitted and all staff were exceptional, would thoroughly recommend them.
I shall be using them again soon for replacement tyres on my VW Camper.

21 de janeiro de 2026
Classificada 5 em 5 estrelas

pollite

pollite , efficient ,,, waiting room could do with being a lot warmer this time of year ,,, used ‘em many times over the years

14 de janeiro de 2026

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais