Already written a review for this. Company replied saying they would phone but guess what didn’t bother. Then trust pilot has asked for another review maybe to remove the original. Poor show by trust... Ver mais
A empresa respondeu
Camp Hill, Wordsley, DY8 4AF Stourbridge, West Midlands, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Already written a review for this. Company replied saying they would phone but guess what didn’t bother. Then trust pilot has asked for another review maybe to remove the original. Poor show by trust... Ver mais
A empresa respondeu
The whole process a was quick and easy, from ringing up and making an appointment to having the tyres fitted and tracking carried out. The staff were friendly and very helpful.
A empresa respondeu
Booked in for a MOT at a date and time that was convenient with a discount off the fee.The staff greeted me and confirmed what we would be done and called me with the good news that the vehicle had pa... Ver mais
A empresa respondeu
Fantastic service from the team in Stourbridge, quickly providing the battery I needed at a good price, along with additional checks to make sure my vehicle was fully functional. Will definitely be us... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick and cheap headlight bulb replacement. Excellent service
Brad was very attentive gave us a good price and fitted the tyre to our car. Very helpful and will use again when needed.
A great bunch of people that work there. Always happy to help and go above and beyond what you'd expect.
Great service by Donna. She was friendly and cheerful and made everything easy. The new centre looks great, and all the staff were helpful. Very pleased with my visit. Thank you, Chemix.
Great service , knowledgeable staff , very helpful . Highly recommend
Excellent and Professional Service
Good, honest and accurate assessment which cost me more than anticipated! Not a negative but positive outcome as I needed more tyres (Four instead of two) and a four wheel alignment. The Assistant Mgr (Jake) kept my wait to a minimum when costing the additional tyres, whilst the fitter carried out a thorough, professional and careful fit and balance. The star of the show for me is Simon the four wheel alignment specialist. Now this man knows his ‘stuff’ and doesn’t mind imparting his vast knowledge with you! He is extremely efficient, professional and the expert that reassures you that this essential process is in very safe hands. Simon needs to be on a pedestal, sharing his ‘best practice’ throughout the group so that we can all experience his mastery of his ‘art’. Yes, it has cost me a lot, however, what price can you put on preventative maintenance and ultimately yours and others safety. I will most definitely revisit and recommend to all…A ‘Well done’ to a great team effort. Steve Prescott
Excellent and Professional Service
Good, honest and accurate assessment which cost me more than anticipated! Not a negative but positive outcome as I needed more tyres (Four instead of two) and a four wheel alignment. The Assistant Mgr (Jake) kept my wait to a minimum when costing the additional tyres, whilst the fitter carried out a thorough, professional and careful fit and balance. He was meticulous and discovered the reason that I had been losing air sporadically (a slow puncture) This had been misdiagnosed by two well known tyre companies who had failed to identify the cause of the problem…a cracked rim! A simple weld cured the problem and potentially a catastrophe!! Well done once again to the fitter.
The star of the show for me is Simon the four wheel alignment specialist. Now this man knows his ‘stuff’ and doesn’t mind imparting his vast knowledge with you! He is extremely efficient, professional and the expert that reassures you that this essential process is in very safe hands. Simon needs to be on a pedestal, sharing his ‘best practice’ throughout the group so that we can all experience his mastery of his ‘art’. Yes, it has cost me a lot, however, what price can you put on preventative maintenance and ultimately yours and others safety. I will most definitely revisit and recommend to all…A ‘Well done’ to a great team effort. Steve Prescott
I felt very pressured to have very expensive work done there and then, mainly, I believe, because they had no work booked that afternoon. It was too dangerous to drive my car apparently, even though my brake sensors had not yet alerted me to an imminent need to change. I also think I was overcharged compared to the quote for the same work 4 months earlier at Halesowen branch by over £100.
Following a conversation with protyre this matter has now been resolved.

Resposta da Protyre Autocare - Stourbridge
I have used Protyre Stourbridge many times in the past for different things as their customer service and attention to detail is excellent. As before I was not disappointed on my last visit too. Thank you Protyre Stourbridge.

Resposta da Protyre Autocare - Stourbridge
Very good service. Retained most of the service staff and mechanics after recent fire. Nice warm, revamped waiting area.
Called and got a quote, straightaway over the phone.
Fully explained the price and what was included, alignment would be checked FOC (printed handout) and cost should it need doing, no hidden extras 👏
Had to postpone 2 tyres being fitted due to bad weather, very easy to rebook with staff over the phone.
Tyres fitted and all staff were exceptional, would thoroughly recommend them.
I shall be using them again soon for replacement tyres on my VW Camper.
Went down as I had a fault come up on the car and they looked at it straight away found it and fixed it. Excellent service as always,thankyou!
pollite , efficient ,,, waiting room could do with being a lot warmer this time of year ,,, used ‘em many times over the years
As always excellent service and value for money.
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