Was a little worried that my 20" diamond cut alloy wheels would be damaged or marked in the process, but I'd needn't have worried as they took really good care and no marks whatsoever. As an added bon... Ver mais
A empresa respondeu
1a Station Road, Latchford, WA4 1JT Warrington, Cheshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Was a little worried that my 20" diamond cut alloy wheels would be damaged or marked in the process, but I'd needn't have worried as they took really good care and no marks whatsoever. As an added bon... Ver mais
A empresa respondeu
Been to see Josh ( ACM ) at Warrington a few times. Always excellent service and prices reasonable compared to others! 100% recommend, always seem to be quicker than time quoted which is great! Thanks... Ver mais
A empresa respondeu
Good service and do the job properly. Staff should be looked at with regard to the way they interact with customers. It gives they impression that you are wasting there time. Other than that excellen... Ver mais
I had booked to have 4 new tyres fitted, arrived for my appointment about 15mins early. Car was taken in straight way, new tyres fitted and I was back on my way home within 45 mins. Have recommended P... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, Reino Unido
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First time trying Pro tyre to regas my car. 40mins later job completed. Would highly recommend this company.

Resposta da Protyre Autocare - Warrington
Urgent MOT
Quick response, easy online booking at v short notice. Staff polite and helpful. Estimated time equalled actual time taken accurately. Who could ask for more?

Resposta da Protyre Autocare - Warrington
Ordered 2 tyres online first a same day fitting at Warrington used the discount code got a nice price reduction.
Turned up at allocated time all done very quickly and professionally as always with the guys at Warrington.
Great job

Resposta da Protyre Autocare - Warrington
Very efficient process to order the exact tyres I wanted, and to book a slot to have them fitted. Work was carried out well, and at reasonable cost. Only slight downside is that the chap at reception could have been a bit less sullen and more communicative.

Resposta da Protyre Autocare - Warrington
The team were really helpful, upfront and honest about what was wrong with my car. They explained everything when my lack of car knowledge failed me and looked a lot of things up for me.

Resposta da Protyre Autocare - Warrington
Great friendly service at very reasonable prices.
Fast efficient staff and very welcoming

Resposta da Protyre Autocare - Warrington

Resposta da Protyre Autocare - Warrington
Josh at Protyre Warrington extremely flexible and helpful when booking had to be amended at relatively short notice for an Aircon Regas

Resposta da Protyre Autocare - Warrington
Professional service from the staff especially reception who was covering from another depot

Resposta da Protyre Autocare - Warrington
Fabulous as always. Lovely friendly staff, even during the hottest days of the year, still smiling and hard working.

Resposta da Protyre Autocare - Warrington

Resposta da Protyre Autocare - Warrington
On time and efficiently carried out. Aircon now very chilled again.

Resposta da Protyre Autocare - Warrington

Resposta da Protyre Autocare - Warrington
I booked my vehicle in for a pre check/inspection on the air conditioning system due to it stopping working. It was give a clean bill of health by the engineer and I agreed to a full regas to fix the problem. The work was done and left a happy customer.
A week later the aircon stopped working again so I took it back to the garage. They carried out a further inspection and informed me I had a hole in the condenser and quoted me over £500 to fix.
I asked why this was not picked up prior to me paying for the regas and was told their check would not have identified such a problem.
I contacted their customer services to try and find a resolution but they did not appear interested claiming they did all they could. They are now trying to say the fault was caused after the repair had been completed. Now what are the odds of exactly the same fault occurring after a week of being back on the road. I am now registering a claim at the Small Claims court and seek an independent view of their actions are reasonable.
They promise first class experience but what I have received has left me feeling conned and let down. Like most services, you only find out how good a company is when something goes wrong. See you on court Protyrer!
I have read your response and the area manager refuses to help or assist in anyway, hence the need to escalate to the small claims court. I will update the result of the case in due course. If anybody else is having similar problems you could consider the same redress method. It’s only £35 to logged the claim and you will at least have the opportunity of a day in court where Protyer will have to answer your questions and the matter will be considered by an independent person.
I was given a full refund a few days later, however no apology. They also asked me to if I would consider my review, which I did. Eveything I have said I would stand by 100%. I was only given the refund as I think they knew I would win my case and I was going to follow it through.

Resposta da Protyre Autocare - Warrington
Poor service. Wheel was slightly damaged and car left with dirty hand prints on the door and interior. Made a complaint and no one is interested

Resposta da Protyre Autocare - Warrington
I always have fast and courteous service when I visit.
So, carry one everyone, thats how to keep your customers.
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