Protyre Autocare - Warrington Opiniões 

1749
TrustScore: 4.5 em 5

4,5

1a Station Road, Latchford, WA4 1JT Warrington, Cheshire, GB


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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Purchased 2 new falken tyres for my car for the front along with tracking adjustments, great price&absolutely brilliant service with the tech doing the change&checks was very pleasant& professional&co... Ver mais

Classificada 5 em 5 estrelas

Was a little worried that my 20" diamond cut alloy wheels would be damaged or marked in the process, but I'd needn't have worried as they took really good care and no marks whatsoever. As an added bon... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

There was an issue with the tyres I ordered. However after a phone call, they resolved the issue and they were fitted the same day. Great guys and Joe was very helpful and polite. I’d definitely use a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Been to see Josh ( ACM ) at Warrington a few times. Always excellent service and prices reasonable compared to others! 100% recommend, always seem to be quicker than time quoted which is great! Thanks... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • 1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, Reino Unido

  • 01925 247 560

4,5

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,5

Todas as opiniões

(1749)

33 606 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Slow deflation problem after new tyres fitted.

Booked in quickly Identified the problem as old weights leaking air. Fixed quickly.

28 de novembro de 2025
logótipo da Protyre Autocare - Warrington

Resposta da Protyre Autocare - Warrington

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 1 em 5 estrelas

Recently had an MOT booked

Recently had an MOT booked. Half an hour before the test received a call to say the MOT Tester is off ill.

Was told unable to do the test. Was not offered any rebooking, just told “we can’t do it and don’t know when we can!”

Poor customer service. A simple “we’ll call you when he’s back to rebook” would have been sufficient. I get the fact people can become ill however the was no support to rebook.

As such we’ve found an alternative centre for the MOT, with great customer service.

My experience does not meet the statement on their website ……
“As a Michelin Certified Centre, Protyre Warrington have achieved high standards across levels of customer service, their workshop and equipment and their organisation and management processes, signifying a high level of service and quality will be provided everytime.”

I’ve used Protyre many times previously, however sadly I won’t be using them anymore.

21 de novembro de 2025
Opinião espontânea
logótipo da Protyre Autocare - Warrington

Resposta da Protyre Autocare - Warrington

Dear Customer,

Thank you for taking the time to bring this to our attention. We are sorry to hear that your recent visit to our Warrington branch has not been a positive experience for you on this occasion.

We would like the chance to investigate into this matter further, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise your concerns with higher management.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Pleasant friendly staff

Pleasant friendly staff

13 de novembro de 2025
logótipo da Protyre Autocare - Warrington

Resposta da Protyre Autocare - Warrington

Hello Miss Ferguson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Quickly diagnosed the problem

Quickly diagnosed the problem , and the solution and price matched the cost of tyre

13 de novembro de 2025
logótipo da Protyre Autocare - Warrington

Resposta da Protyre Autocare - Warrington

Hello Gladys,

We're happy to hear that the problem was quickly diagnosed, and the tyre cost matched your expectations. Thank you for your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Great service

Great service . Booked in online . Friendly staff .

5 de novembro de 2025
logótipo da Protyre Autocare - Warrington

Resposta da Protyre Autocare - Warrington

Hello Nicala,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 1 em 5 estrelas

Appalling service

Appalling service, I paid for an Mot but cancelled it well over a week before it was due as I had been offered a complimentary MOT from Audi.
That was over a month ago and despite several phone calls and email, I am yet to receive a refund. I have used Protyre Warrington several times but will take my business elsewhere in future.
EDIT - I have contacted Protyre on the email below and had no response!!

5 de novembro de 2025
Opinião espontânea
logótipo da Protyre Autocare - Warrington

Resposta da Protyre Autocare - Warrington

Dear John,

Thank you for bringing this to our attention, and we are sorry to hear that you have not received your refund. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and order number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Quick response/repair

I had a slow puncture, Protyre took me in after an hour and fixed my tyre very quickly, other companies were unable to help me on the same day!

23 de outubro de 2025
logótipo da Protyre Autocare - Warrington

Resposta da Protyre Autocare - Warrington

Hello Jaroslaw,

We're happy to hear that we could assist you with your slow puncture promptly. Thank you for your positive feedback and for choosing our services!

Best regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

quick

quick, polite service

29 de outubro de 2025
logótipo da Protyre Autocare - Warrington

Resposta da Protyre Autocare - Warrington

Dear Chris Morgan,

Thank you for your review!

We’re so pleased to hear you received quick service at our Warrington branch.

Your feedback means a lot to us, and we’re glad we could assist you efficiently.

We will look forwards to welcoming you again in the future,

Kind regards
Kayliegh
Customer care - Protyre

Classificada 2 em 5 estrelas

Guys were good and sorted my tyres but…

Guys were good and sorted my tyres but I paid for tracking and the machine was broken. No tracking and still weeks later no refund despite several emails to customer services who seemed ok at first but no replies and still no refund so 2 star from me.

10 de outubro de 2025
logótipo da Protyre Autocare - Warrington

Resposta da Protyre Autocare - Warrington

Dear Patrick Leavey,

Thank you for raising your concerns.

As per our response to your email to us, this matter has been raised with the Area Manager to look into and resolve for you. We have chased this up further with them and they will be in touch as soon as they can to discuss this further with you.

We apologise for the inconvenience this has caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Positive polite service

Positive polite service, good advise and efficient.

13 de outubro de 2025
logótipo da Protyre Autocare - Warrington

Resposta da Protyre Autocare - Warrington

Hello Mr D,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 2 em 5 estrelas

Paid for a Platinum Service and the…

Paid for a Platinum Service and the workshop could do the wheel alignement (part of the paid service). They re-schedule me for this a couple of weeks after that. I showed in the workshop and the machine was still broken. I'm still waiting for the wheel alignement 2 months later...
I'm booking my MOT in any other workshop

13 de agosto de 2025
logótipo da Protyre Autocare - Warrington

Resposta da Protyre Autocare - Warrington

Dear Hani Salem Morales,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Great service

Great service and friendly staff. My car needed a bit of work and was completed some day which was brilliant.
Have used this garage a few times and would really recommend and will continue to do so.

10 de outubro de 2025
logótipo da Protyre Autocare - Warrington

Resposta da Protyre Autocare - Warrington

Hello Julie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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