Really appreciated the thorough tyre check. Thought I had a slow puncture and needed to drive long distance. Wasn’t the case but sound advice given regarding tyre changes. I highly recommend this gar... Ver mais
A empresa respondeu
March End Road, Wednesfield, WV11 3QZ Wednesfield, West Midlands, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Really appreciated the thorough tyre check. Thought I had a slow puncture and needed to drive long distance. Wasn’t the case but sound advice given regarding tyre changes. I highly recommend this gar... Ver mais
A empresa respondeu
Have been using this company for a few years and have always received excellent customer service. I believe them to be entirely trust worthy and honest.
A empresa respondeu
Pleasant and welcoming reception. Appointment made for a new tyre to be fitted. I was given the relevant information about what was available and what was relevant to the mileage I do. Efficient qui... Ver mais
A empresa respondeu
I find the staff always helpful honest and polite no hard sell, my recent MOT had warning for tyres no scare tactics just honest advice month later changed my tyre with a fair price no problem Will... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
March End Road, Wednesfield, WV11 3QZ, Wednesfield, West Midlands, Reino Unido
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Excellent service. Had MOT done and staff kept me informed throughout the process. I have used this garage several times and very pleased. Thoroughly recommend.
Went in for 2 tyres and was advised to have 4.
When I came to pay I was told the price was £80 more than advertised. I asked why and was told that they didn't match what is advertised.
I complained to customer services who told me that the area manager would be InTouch
I'm still waiting for someone to contact me as to why there was a big difference in price and why the had not honoured the advertised price.
It's now 10th June and the area manager has been in touch three weeks ago to say that a refund in price difference would be paid.
I still have not received the payment offered and is not responding to any of my emails.
Empty promises and lies

Resposta da Protyre Autocare - Wednesfield
Fast service needed a lot of work on my car and completed all in a fair time.
Staff really friendly and more than happy to help.
Disgusting service messed around for 40 minutes while 4 fitters walking around and chatting on the car park said black circle had not told them we were going black circle confirmed and reminded us hard to believe they were not informed never going again

Resposta da Protyre Autocare - Wednesfield
Great service from booking in car to collecting it after a Service and MOT. Very competitive prices and always very pleasant staff.
Service is OK but no complete service report provided as before.

Resposta da Protyre Autocare - Wednesfield
We pay for gold service but receive extreme poor service. The car engine oil leakage as result.

Resposta da Protyre Autocare - Wednesfield
Booked to have 2 front tyres changed and full wheel alignment picked car up paid the the jobs done took car Haf to take car back 2 days later due to vibration on steering for them to re balance tyres and so the alignment when got the alignment paperwork it dated the date we took it back in 2 days after it was supposed to be done so they obviously didn’t do it the day it was supposed to be done, but clearly told us it was done but to find out it wasn’t so they had charged us for the work thst didn’t get done, and we only found out due to the vibration on steering ( don’t use them obviously ripping people off saying works been done when it clearly wasn’t )

Resposta da Protyre Autocare - Wednesfield
Ordered the tyre's on-line on Thursday . Booked in for the Saturday. When I arrived on the Saturday, I was told the tyre's wasn't in stock.
Could have phoned me to rebook.
When I did go to have the tyre's fitted everything was good. The man who fitted the tyre's had good attention to detail (aligned the centre caps with the dust caps)
I made a 10:30 am appt to fit new premium car tyres Saturday bank holiday. On arrival, I nicely requested if they can add MOT, and responded negatively (not that day), that is okay as my response.
At 11:31 accdng to my incoming phone calls, the garage rang if i am still interested for the MOT to be done, with obvious reason i said yes.Remember my appt was 10:30.
As I came from night shift, I have to stay out of bed awake awaiting update for my said car.
At 15:32 I rang the garage asking for an update (at this stage why do i have to call them, it shld be vice versa) and replied ready in half an hour. Hence i have to shoot off to collect my car, I reached the said garage 16:25 ( it took me this time cos I have very urgent family call prior) and even saw gentleman working on his van in the garage. And sadly it is closed and not open until monday. At this moment, I am furious cos I need my car all day Sunday for an impt journey.
Come Monday, I just said how come nobody told me you’re closed before 5 pm last Saturday. And the funny thing, they said, they rang me and mentioned the car’s ready. Nowadays all phone calls are recorded either missed calls or answered calls.
Pls if you are doing business, pls be honest. Pls you can say sorry.
I got the tyres i paid for and just hoping i got the expected service.
I used this garage before but because of such experience i have second thoughts
utilising them.
I do normally write good reviews…. Not on this occasion.
God Bless.

Resposta da Protyre Autocare - Wednesfield
Toby was very welcoming and kept customer updated and informed regarding recommendations. Good, efficient service reasonably priced will recommend
One phone call, and may I add, it was BH weekend and Montell and his team came through for us. Absolutely happy with the last minute service I required and how helpful the team were. Very accommodating, and sorted our type issue, which allowed for me and my family to continue with the rest of our day/plans. Thank you
Work n advisory notes were suitable n satisfied.
The guys were all very helpful and polite special thank you to Mat the mot assessor
Regards
Mrs Arch
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