My Hyundai started overheating suddenly. We were due to take our grandchildren home next day and needed a same day repair. I tried 2 other garages before Pro tyres both were unhelpful. At Protyres Ma... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoWinterstoke Road, Weston Super Mare, BS23 3YG Weston Super Mare, North Somerset, GB
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Leia as opiniões dos outros
Polite knowledgeable staff, offering top quality service, prepared to talk in understandable language and provide you with options on what you require not just a hard sale on extras, quoting fair pri... Ver mais
A empresa respondeu
The customer service I received from Matt on the counter was exceptional. He explained everything from the start and kept me updated at each stage of my vehicle repair journey as it was not straight f... Ver mais
A empresa respondeu
Had my new tyre fitted after finding a bad puncture and ordering online the day before, the guys were fantastic as always. The chap on the reception was welcoming when we arrived and said hello to my... Ver mais
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Weston Super Mare
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Winterstoke Road, Weston Super Mare, BS23 3YG, Weston Super Mare, North Somerset, Reino Unido
- 01934 429910
4,6
Excelente
1 mil opiniões
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My Hyundai started overheating…
My Hyundai started overheating suddenly. We were due to take our grandchildren home next day and needed a same day repair. I tried 2 other garages before Pro tyres both were unhelpful. At Protyres Matt on reception was extremely helpful and arranged the repair same afternoon for a fair price. Really delighted with the level of service and will use again.
3 de setembro de 2026
Opinião espontânea
Resposta da Protyre Autocare - Weston Super Mare
Dear Richard Truman,
We are truly delighted to hear that we could assist you with your Hyundai's overheating issue, especially with your grandchildren's travel plans. It is wonderful to know that our team was able to arrange a same-day repair at a fair price, providing you with peace of mind.
We appreciate you choosing our Weston Super Mare branch, and are glad we could offer a positive experience after your initial difficulties.
We look forward to welcoming you back for any future needs.
Kind regards
Kayliegh
Customer care - Protyre
Manager is an unhelpful jobsworth.
Manager is an unhelpful jobsworth.
Go to formula 1st who bent over backwards to get me back on the road.
31 de agosto de 2026
Opinião espontânea
Resposta da Protyre Autocare - Weston Super Mare
Dear Paul Bowman,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Bronze service,mot ok.
26 de agosto de 2026
Great experience
Thank you for a great service and also for the discount that you sorted out for me.
Much appreciated!
18 de agosto de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello Judi,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Great service again thanks Clive
24 de agosto de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello Clive,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Dissapointed this time.
I have usually had nothing but positive experiences with the service at Protyre, so I was particularly disappointed with my latest visit.
I booked my car in for the Platinum Service, costing over £400, along with its MOT.
The car initially failed the MOT because one headlight beam was too high.
The adjustment took less than two minutes, yet I was charged an additional £24 before the car was then passed.
Given the cost of the Platinum Service, I feel this minor adjustment should reasonably have been included rather than charged as an additional expense, and also rectified without the registered fail as it was such a simple quick fix.
I also question the MOT advisory regarding a windscreen defect that does not adversely affect the driver’s view.
This is the mark left by a professional chip repair carried out some time before the MOT, It is outside the driver’s field of vision and cannot be repaired again, so I feel recording it as an advisory was unnecessary.
Overall, I am disappointed that such minor issues resulted in an additional charge and an MOT failure/advisory, particularly given the level of service I had paid for.
19 de agosto de 2026
Resposta da Protyre Autocare - Weston Super Mare
Dear Andy,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Just had four new tyres fitted
Just had four new tyres fitted - excellent service with friendly and helpful advice from Colin &Matt
21 de agosto de 2026
Opinião espontânea
Resposta da Protyre Autocare - Weston Super Mare
Hello Richard,
We would like to thank you for sharing your feedback regarding the service you received at our Weston Super Mare branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
My go-to garage now
Polite knowledgeable staff, offering top quality service, prepared to talk in understandable language and provide you with options on what you require not just a hard sale on extras, quoting fair prices.
My go-to garage now for any vehicle needs
15 de agosto de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
The staff kept me updated at all times with what was going on with my car. They were as always friendly and professional
21 de agosto de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello Mr Streater,
We would like to thank you for sharing your feedback regarding the service you received at our Weston Super Mare branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Aircon Issue Resolution
Returned to ProTyre to resolve an Aircon issue. After bringing the issue to Protyre's attention, they acknowledged the issue and owned the resolution to my satisfaction.
7 de agosto de 2026
Resposta da Protyre Autocare - Weston Super Mare
Dear James,
Thank you for your feedback.
We're pleased to hear that the team at Protyre Weston-super-Mare acknowledged the air conditioning issue and resolved it to your satisfaction.
We appreciate you giving us the opportunity to put things right and look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care
exelant and quick service
i went in mid afternoon to ask if they could look at a problem with my brakes they had found the problem within the hour and had done the work by 10 30 the following morning. exelent service. thank you
6 de agosto de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Weston Super Mare
Hello Mr Robinson,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from our team at Weston Super Mare.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
I’ve been using these guys for years!
I’ve been using these guys for years! They’re consistently the best around; No being messed around, great prices and service. Thanks again!
5 de agosto de 2026
Opinião espontânea
Resposta da Protyre Autocare - Weston Super Mare
Hello Danny,
We would like to thank you for sharing your feedback regarding the service you received at our Weston Super Mare branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Weston Super Mare
Hello Roy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Arrived twice to the branch to find the…
Arrived twice to the branch to find the tyres had not been sent from the warehouse, not the local garages fault! However raised a compliant via email and was told i would have a manger contact me, 2 weeks on and 2 emails later i have received no response.
29 de julho de 2026
Resposta da Protyre Autocare - Weston Super Mare
Dear Ashley Robbins,
Thank you for taking the time to provide us with your feedback.
We can see from our records that your complaint was raised with senior management on 17 July and is currently under review.
We have escalated this further and requested that a member of the management team contact you as soon as possible to discuss your original concerns and provide an update.
Thank you for your patience while this matter is being investigated.
Kindest regards,
Kayleigh
Customer care - Protyre
Resposta da Protyre Autocare - Weston Super Mare
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always very helpful and willing to…
Always very helpful and willing to advise on any work and new tyres that you fit.
27 de julho de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello Adrian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Weston Super Mare
Hello Mr Barrow,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent professional service
I had a previous aircon recharge done here last month including an MOT which was completed today. Received professional prompt service for both jobs done. Excellent service and communication. Will definitely return
22 de julho de 2026
Opinião espontânea
Resposta da Protyre Autocare - Weston Super Mare
Dear Suzy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service, Professional work
Great service as usual, professional work and friendly helpful staff
15 de julho de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello Mr Whitehead,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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