Protyre Autocare - Wilmslow Opiniões 

1276
TrustScore: 4.5 em 5

4,7

23 & 52 Knutsford Road, Wilmslow, SK9 6JB Wilmslow, Cheshire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Polite and helpful staff, dropped the car off told it should be ready within the hour and would give me a call to confirm, 50mins later got call to collect the car, told MOT was fine with no issues... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Probably the most honest mechanic I’ve found, used them few times now, tyres, MOT and others, never tried to put on extra things, good prices, nice people, definitely recommend them, thanks guys 👍🏽

A empresa respondeu

Classificada 4 em 5 estrelas

The price and choice of tyres good, Good a availability near me. Let down by the fact that each tyre was inflated to different pressures and also to the incorrect pressure even though the correct pres... Ver mais

Classificada 4 em 5 estrelas

Called in to enquire about a new tyre. Staff were friendly & very helpful. Booked for the tyre to be fitted & paid online as advised by member of staff. Arranged a convenient day & time, unfortunately... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • 23 & 52 Knutsford Road, Wilmslow, SK9 6JB, Wilmslow, Cheshire, Reino Unido

  • 01625 522349

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,7

Todas as opiniões

(1276)

33 606 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quality Service.

Used Protyre before abs will use again, a good reliable outfit.
Keep it up.

30 de setembro de 2025
logótipo da Protyre Autocare - Wilmslow

Resposta da Protyre Autocare - Wilmslow

Hello Mr Taylor​,

We would like to thank you for sharing your feedback regarding the service you received at our Wilmslow branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 1 em 5 estrelas

This was always my trusted garage but…

This was always my trusted garage but recently took my car in for a check on my brakes to be told I needed both pads and disks, the cost would be £1100 went to another garage to be told I did not need this only a new sensor wire at £20 and even if I did need pads and disks it would be £550 and I had been quoted for the wrong parts. Very disappointed.

27 de setembro de 2025
Opinião espontânea
logótipo da Protyre Autocare - Wilmslow

Resposta da Protyre Autocare - Wilmslow

Dear Louisa,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 4 em 5 estrelas

Great on mechanics, poor on comms

Reliable, friendly, professional and trustworthy mechanics. They had a problem on the day of my MOT and had to reschedule - only just got it in before my MOT ran out. The guy on the phone was abrupt. On the day of MOT, nobody called to me to let me know my car was ready (same guy responsible?), no answer to my 3 calls just after 5pm. Published closing time is 5.30pm, but when I turned up at 5.20, it was closed. Thank god for the mechanic still being present at their other site over the road so I could get my car back.

25 de setembro de 2025
Classificada 4 em 5 estrelas

I like and use Pro Tyre and would have…

I like and use Pro Tyre and would have given 5 stars only when I phoned originally to book a service and MOT the lad quoted me over £400 plus. I was shocked as I do very little mileage yet he persisted in telling me this was what was required. I looked on line and saw that I got discounts on the service and MO T and rang back. He was quite blasé about this and said I would need to book online. I cancelled his quote and booked a cheaper service and MOT. I have used this garage for quite a number of years and felt a bit let down with his attitude

29 de setembro de 2025
Classificada 5 em 5 estrelas

5star service

Used many protyre many times and always excellent, this occasion was an emergency tyre replacement, fitted me in and turned vehicle around in under 2 hours without a reservation. Excellent customer service 5 🌟 🤩

29 de setembro de 2025
Classificada 5 em 5 estrelas

Booked my Citroën C1 for a gold service…

Booked my Citroën C1 for a gold service the first service since I purchased the car and I could tell as soon as I drove it afterwards that they had done an excellent job.

27 de setembro de 2025
Opinião espontânea
logótipo da Protyre Autocare - Wilmslow

Resposta da Protyre Autocare - Wilmslow

Hello Kenneth,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Great MoT test station

This is now my preferred MoT test station. Easy booking online, discounted price, trustworthy, courteous and helpful service. No disproportionately costly, 'petty' MoT failures, that sometimes occurs with other test centres.

15 de setembro de 2025
logótipo da Protyre Autocare - Wilmslow

Resposta da Protyre Autocare - Wilmslow

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Great ServiceStaff were very helpful and efficient…

Staff were very helpful and efficient in rearranging my MOT when a ramp broke.

19 de setembro de 2025
logótipo da Protyre Autocare - Wilmslow

Resposta da Protyre Autocare - Wilmslow

Dear SIGMan

We appreciate you taking the time to leave us this great review!

We're so happy to hear that our staff at our Wilmslow branch was helpful and efficient in rearranging your MOT.

We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre

Classificada 5 em 5 estrelas

Protyre happy customer

Whilst I will acknowledge that price is a factor in the decision, Protyre Wilmslow are my go-to garage for maintenance, tyres and MOT. Thanks to Sean and the team for an amazing job, including the gearbox oil change. My car feels like new and they always work with care.

17 de setembro de 2025
Classificada 5 em 5 estrelas

Great service

15 de setembro de 2025
logótipo da Protyre Autocare - Wilmslow

Resposta da Protyre Autocare - Wilmslow

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Very helpful

Very helpful. quick to get new wheels and fit them. Pointed out where to get locking nuts for the new wheels.

15 de setembro de 2025
Classificada 3 em 5 estrelas

My A/C is not working after paying for…

My A/C is not working after paying for it to be re-gassed during a service.
UPDATED: I took the car back after placing this review. The staff onsite helped in doing this job again. Thanks for the service.

8 de setembro de 2025
logótipo da Protyre Autocare - Wilmslow

Resposta da Protyre Autocare - Wilmslow

Dear Mr. D,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Wilmslow branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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