Protyre Autocare - Wimborne Opiniões 

594
TrustScore: 4.5 em 5

4,6

Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ Wimborne, Dorset, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great to be able to book a slot, lady who arranged it very pleasant. Very straightforward and didn't try to sell me anything else on the day. Reasonably priced, efficient and all sorted.

A empresa respondeu

Classificada 4 em 5 estrelas

Prompt attention knowledgeable Sorry they did not provide any written n results of supplementary checks. Wheel alignment let steering wheel out of centre was corrected for.

Classificada 5 em 5 estrelas

Not ideal getting a puncture at 9:30pm on the night before you have to drive to Bristol to catch a holiday flight the next morning! So I ended up at Protyre for 8:30am the following day needing a quic... Ver mais

Classificada 5 em 5 estrelas

I was lost and they guided me to their outlet. Great customer service from that phone call, welcome on arrival, tea, bit of local tourist info thrown in too Thankyou!

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ, Wimborne, Dorset, Reino Unido

  • 01202 890066

4,6

Excelente

TrustScore: 4.5 em 5

594 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(594)

33 340 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Exceptional service

I turned up at 5pm with a suspected slow puncture, they fitted me in right at the end of the day, the tyre needed replacing, they were so helpful friendly and explained my options and advised me on my other tyres, exceptional service

1 de setembro de 2025
Classificada 2 em 5 estrelas

Poor Service fitting Two Front Tyres

I bought tyres off Protyre website to be fitted at the Wimborne branch near Ferndown. I chose an appointment at 11.00 and was there on time as requested in the receipt. My car was not even looked at for an hour (I was waiting) and was eventually ready after an hour and a half!! Several others waiting a long time too. This was very poor service.
When I eventually drove off to Wimborne the car was showing incorrect tyre pressure on a front wheel (the new tyres). On return home I used an accurate tyre pressure gauge and found the two new front tyres were different by 2.5lbs!! This should never happen - they should be pumped up to the SAME pressure (both new tyres on front).
I have been using this business for all my tyres (2 cars) for about 25 years. Standards have sadly deteriorated and it is likely I won’t be going there again. Very disappointed. I should note that the staff apologised but they need to improve their standards.

2 de setembro de 2025
Opinião espontânea
logótipo da Protyre Autocare - Wimborne

Resposta da Protyre Autocare - Wimborne

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

Good service every time!

There’s not a lot between the Tyre companies that offer good prices for Motorcycle tyres but of those that do, I’ve always been pleased with the no fuss service at Ferndown/Wimborne branch. Give em a try, you won’t be let down with inflated prices! (sorry, couldn’t resist 😉)

11 de agosto de 2025
logótipo da Protyre Autocare - Wimborne

Resposta da Protyre Autocare - Wimborne

Hello Stephen​,

We would like to thank you for sharing your feedback regarding the service you received at our Wimborne branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Brilliant

Brilliant, fast and the best price! Thank you so much for helping me and my daughter when we were stranded with a flat tyre all the way out in Lymington!

6 de agosto de 2025
Classificada 5 em 5 estrelas

Friendly helpful team.

Friendly helpful team that treated everyone that came in or telephoned while I was there in a very courteous manner and should be praised for that - it is not the service I have received elsewhere- very refreshing

30 de julho de 2025
Classificada 5 em 5 estrelas

Speedy service

Speedy service, value for money, no
Upselling, great staff

28 de julho de 2025
logótipo da Protyre Autocare - Wimborne

Resposta da Protyre Autocare - Wimborne

Dear Stephen James
We appreciate you sharing your positive experience! We're happy to hear you received speedy service and found our staff great and pricing fair. we will look forward to welcoming you again in the future at our Wimborne branch.
Kind regards
Kayliegh
Customer care

Classificada 5 em 5 estrelas

I needed 2 new tyres for my Kia Niro

I needed 2 new tyres for my Kia Niro. When I called to order and book a visit, it was explained that my version of Michelin tyre had been updated. These I ordered for a visit two days ahead. On the visit the tyres were changed quickly, I paid the bill and was on my way.

23 de julho de 2025
Classificada 5 em 5 estrelas

Extremely helpful

Extremely helpful, carried out an emergency puncture repair quickly and efficiently. Very polite and nice people to deal with. Thank you.

14 de julho de 2025
Classificada 1 em 5 estrelas

Long wait. . . Still no air con . . £60

I booked my car in at 1 o'clock to have the air-conditioning regas. After waiting for an hour and a half I had my car returned and told air con didn't work because of a faulty compressor. I totally understand this is not the fault of the mechanics, but was asked to pay the full amount. I was, however offered for the gas to be taken out so I wouldn't have to pay, but would take an extra half hour. I didn't want to wait even longer and didn't have time to .Also a technician had put something hot on top of a plastic cover above the radiator and melted it so much it doesn't fit anymore so had to cable tie it on as it doesn't fit properly. That's what I got for £60.
I have used this garage before over the last couple of years without problem. This time though all of the employees had been changed and it wasnt as good.

7 de julho de 2025
logótipo da Protyre Autocare - Wimborne

Resposta da Protyre Autocare - Wimborne

Dear Nathan Shearer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Excellent advice ordering tyres in that…

Excellent advice ordering tyres in that I required and competitive price too

16 de junho de 2025
logótipo da Protyre Autocare - Wimborne

Resposta da Protyre Autocare - Wimborne

Hello Customer,

We're happy to hear that you received excellent advice from the team at our Wimborne branch and a competitive price when ordering your required tyres.

Thank you for your positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

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