Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too. Honestly w... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB
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Leia as opiniões dos outros
I had all three tyres replaced at Workington Protyres and honestly couldn't fault them. From the moment I walked in, the manager and the rest of the team were really friendly and helpful. Every... Ver mais
A empresa respondeu
JUST A GREAT TEAM FRIENDLY AND KNOW THIS WORK WELL PUTTING CUSTOMERS FIRST , PLUS DO A SPLENDID JOB ALL ROUND BEST WISHES TO ALL . EASY TO GET ON WITH AND MOST UNDERSTANING
A empresa respondeu
Excellent service.Looked on line at prices -chose Protyre Workington .Went down to branch ordered two tyres.booked car in 08:30 Saturday.Great price .Left car on Saturday,within an hour job done ( eve... Ver mais
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Workington
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, Reino Unido
- 01900 602240
4,5
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Have lodged a complaint as believed i…
Have lodged a complaint as believed i was incorrectly told a tyre was unrepairable to ensure i bought a new one
4 de setembro de 2026
Resposta da Protyre Autocare - Workington
Dear Ken,
Thank you for leaving us a review.
We can confirm that we have received your email regarding this matter and it has been escalated with management. They will investigate and will be in touch with you as soon as possible.
Best regards,
Eddie
Customer Care - Protyre
Car failed MOT on a Thursday
Car failed MOT on a Thursday , needed new brake pads, couldn't make the Friday to do a repair and retest, the man on reception said 2 o clock Saturday which I could attend, breakes done no issue he then said he couldn't do the retest as the tester had gone home, he said to pop in Monday for the retest , would take 10 minutes, he assured me no appointment was needed thisvwas in the workingtonstorr.
I went monday , and was told that I had no appointment and it couldn't be carried out, this was a different person on the front desk, he was polite and apologetic and offered to donation Thursday ofvthatvweek, wasn't ideal after a few days of being messed about. He mentioned the other fella had told about 4 other customers to turn up this was most likely because he was on holiday for the week. I found this really unprofessional.
26 de agosto de 2026
Resposta da Protyre Autocare - Workington
Dear Sean Spencer ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Workington branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Resposta da Protyre Autocare - Workington
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I ordered and pre-paid for my tyres…
I ordered and pre-paid for my tyres online. When i went to collect my car I was told that unfortunately they don' have a laser aligner.
I explained that i had paid for this to be done and the guy said that i would bw refunded.
I didnt receive a receipt at the garage so I presumed that i would get it by email? So far I have never received my refund and never had any type of communication online. It has put me off returning to Protyre, as the after service has been rubbish.
17 de agosto de 2026
Resposta da Protyre Autocare - Workington
Dear Lisa Palmer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great customer service
The team working that day were imformative and polite.
Great servuce as always from this centre.
19 de agosto de 2026
Resposta da Protyre Autocare - Workington
Hello Gaz,
We would like to thank you for sharing your feedback regarding the service you received at our Workington centre.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Top service.
19 de agosto de 2026
Resposta da Protyre Autocare - Workington
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
JUST A GREAT TEAM FRIENDLY AND KNOW…
JUST A GREAT TEAM FRIENDLY AND KNOW THIS WORK WELL PUTTING CUSTOMERS FIRST , PLUS DO A SPLENDID JOB ALL ROUND BEST WISHES TO ALL . EASY TO GET ON WITH AND MOST UNDERSTANING
17 de agosto de 2026
Resposta da Protyre Autocare - Workington
Hello Barrie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
My MOT had expired & the guys on the…
My MOT had expired & the guys on the desk endeavoured to fit me in later that day so helpful
12 de agosto de 2026
Resposta da Protyre Autocare - Workington
Hello Richard,
We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service. So easy to book my mot and service online. Staff were excellent as always. Will definitely continue using them
12 de agosto de 2026
Resposta da Protyre Autocare - Workington
Hello Joanne,
We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service dropped off started…
Excellent service dropped off started straight away went for a walk came back all done always use Protyre
10 de agosto de 2026
Resposta da Protyre Autocare - Workington
Hello Ronnie,
We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and honest
The staff were very friendly and honest. They got my car looked at same day and part ordered.
6 de agosto de 2026
Resposta da Protyre Autocare - Workington
Hello Ashley,
We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Workington
Hello Dani,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Workington
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff at Workington
The staff at Workington, clayflatts are superb, they go over and above
5 de agosto de 2026
Resposta da Protyre Autocare - Workington
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Emergency M O T required!
Why it happened, I don’t know but at 5.00am on Friday 31/07/26 I used the gov.uk website to check my vehicles MOT and discovered that it ended at midnight on 30/07/26. No MOT service station websites in my area (Barrow in Furness) had any online appointments available however Protyre on Clay Flats, Workington did. I read some of the less than flattering reviews about the place but went ahead and booked the MOT for 8.30am that same morning. Drove up, dropped the car off at 8.20am, staff were pleasant and upbeat, I was expected and that was it. I walked across to Greggs for a coffee, returned to Protyre at 9.05am and minutes later was handed my keys and all was done and dusted. Every member of staff who passed me either spoke or acknowledged me, everyone appeared to have a buzz about them. It was a good experience to such an extent that I felt obliged to nip across to the supermarket and buy a few packets of biscuits for the staff brew time. I appreciate that we all as individuals have different experiences with various companies but my experience of Protyre Autocare was first class.👍
31 de julho de 2026
Resposta da Protyre Autocare - Workington
Hello Ian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fast, Efficient, Value
I ordered the tyres on the website for a booked fitting a few days later. Everything went well. The staff were very good, and the fitting session was on time and speedy. Very happy with ProTyre. A1
5 de agosto de 2026
Resposta da Protyre Autocare - Workington
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent value and service
Very good service at an affordable price, I had 4 tyres replaced after ordering them online and got a very good deal, very helpful staff and good professional service
29 de julho de 2026
Resposta da Protyre Autocare - Workington
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent team
I had all three tyres replaced at Workington Protyres and honestly couldn't fault them.
From the moment I walked in, the manager and the rest of the team were really friendly and helpful. Everything was explained clearly, there was no hassle at all, and they got the job done quicker than I expected.
I've been driving on the tyres for a while now and they've been great. I've had no problems whatsoever and the car feels spot on.
It's nice to find a garage that doesn't make things stressful and just gets the job done properly. I'd definitely recommend Workington Protyres and will be using them again in the future. Thanks to the whole team!
11 de julho de 2026
Opinião espontânea
Resposta da Protyre Autocare - Workington
Hello Sky,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
4 tyres inside 3 weeks, good price and fitted quickly
The guys there sorted out a replacement tyre after a sidewall blowout, came back in July to sort the other 3 to match and they applied promotions as I had bought 4 from them inside a month, all done and dusted inside and hour, very happy with the service provided
11 de julho de 2026
Opinião espontânea
Resposta da Protyre Autocare - Workington
Hello Kris,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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