Very easy ordering process, even though they don’t seem to use a ‘regular’ way when it comes to payment method. They use SagePay. It’s not a problem, but does make a buyer feel less confident I gues... Ver mais
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Leia as opiniões dos outros
I've shopped with Prowler for many years. Their toys are wonderful and priced well and the staff are always incredibly knowledgeable and friendly. Recently I bought some products (not toys), that,... Ver mais
A empresa respondeu
Considering I placed my order during full lockdown in the middle of a pandemic, I was more than happy. There was a slight problem with one of the items I ordered being out of stock, but the communicat... Ver mais
Website was easy to use and order from. Tracking was accurate and updated regularly. Goods arrived exactly on time, safely and securely packaged - mostly recyclable, good. The goods were exactly as... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Prowler is the UK's leading online gay sex shop with a wide range of gay sex toys to buy online with FREE postage on orders over £25.
Informações de contacto
Brewer Street 5-7, W1F 0RF, Reino Unido
- www.prowler.co.uk
4,6
Excelente
365 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good quality product and quick…
Good quality product and quick delivery time .
24 de junho de 2020
Opinião espontânea
Great choice great service and just…
Great choice great service and just what we need right now
Thank you Prowler xx
23 de junho de 2020
Opinião espontânea
quick and easy
23 de junho de 2020
Opinião espontânea
GREAT SERVICE
GREAT SERVICE! Delivery within 2 days-prompt and secure. Would certainly recommend.
22 de junho de 2020
Opinião espontânea
Excellent service.
22 de junho de 2020
Opinião espontânea
A quick and efficient service it would…
A quick and efficient service it would have got 5 stars but I didn't get notification of shipping.
22 de junho de 2020
Opinião espontânea
Happy prowler
Shame I couldn’t visit the store in person however the online site worked great and the items arrived very quickly. Also made use of their online promotion at checkout.
21 de junho de 2020
Opinião espontânea
product arrived
Yep, all good. I think I could have done with some more verification emails, but otherwise the delivery was perfect and all was well and the product arrived as advertised. Maybe It would be useful to be aware of the dimensions of the products (it's so hard to know what some things are until they arrive) but I don't think this is necessarily necessary.
21 de junho de 2020
Opinião espontânea
PUMP underwear
Easy to purchase, arrived in good time and with discreet packaging
21 de junho de 2020
Opinião espontânea
Excellent efficient service!!!
19 de junho de 2020
Opinião espontânea
Bought a card online
Bought a card online. There was no follow up email to say the card had been send . So they did not follow through with their own promised. As yet card still to arrive. I did call them to see what was happening and was told it was sent from the shop not the warehouse and sometimes they do things differently
19 de junho de 2020
Opinião espontânea
Resposta da Prowler
Dear Martin,
Thank you for the feedback and thank you for shopping with us.
I have been investigating internally and first of all I am relived that the order reached you on the day you have left this feedback for us. In case you have any after-sale issues please do not hesitate to contact us via the available methods such as phone, email or chat. Thank you very much.
Please allow me to advise that the dispatch confirmation email may be found in the Spam/Junk folder of your email account. It may be worth having a look. If you are unable to allocate the email please let us know and we will look into that for you.
As stated within the order confirmation email 'Please be aware that we ship from multiple locations to ensure that you get your order as quickly as possible...' hence the advice that orders maybe processed differently. The item location may not necessarily be in our main warehouse.
Thank you for your understanding and for taking the time to leave this feedback.
For future reference please do not hesitate to contact us with any issues or concerns you may have.
Kind regards,
Prowler Customer-Services
Very prompt delivery
Very prompt delivery, even during lockdown. Well done!
18 de junho de 2020
Opinião espontânea
Love Prowler
Love Prowler, so much nice stuff on their website. I have purchased many good comedy books from Prowler and other things :)
17 de junho de 2020
Opinião espontânea
Prompt service
16 de junho de 2020
Opinião espontânea
always good service
16 de junho de 2020
Opinião espontânea
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