When I got the delivery notification from DHL, it was for a parcel from 'Blue Bones Ltd'. So this caused some confusion - I'm refurbing a flat at the moment and having many things delivered all arou... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great product, poor service. Discount offers advertised on all products but not available on the item I wanted. 'Free' pallet delivery not available on discount items and doorstep delivery means exac... Ver mais
I recently purchased the Silver Buddah Statue which I had wanted for a long time. However, when it was delivered it was cracked and the leg broken off & missing, probably done in transit. I contacte... Ver mais
A empresa respondeu
We ordered two modern occasional tables over the phone. Puji were efficient, responsive and communicated straightaway when there was a potential change to delivery options. They were also the most com... Ver mais
Informações sobre a empresa
- Loja de móveis
- Loja de mobília para quartos
- Designer de interiores
- Loja de utensílios de cozinha
- Loja de Iluminação
- Loja de mobília para sala de estar
Informação fornecida por diversas fontes externas
Puji are retailers of solid wood furniture, including beautiful reclaimed teak collections and mango industrial designs. The Puji range can be purchased online. We also sell an extensive selection of unique and contemporary decorative home accessories. Puji deliver across the whole of the UK & Ireland and carry some items in stock for quick delivery times whereas others will be specifically handcrafted and are made to order for you. We pride ourselves on offering a great service to all of our customers.
Informações de contacto
467B Kingsway, M19 1NR, Manchester, Reino Unido
- 02088863000
- info@puji.com
- www.puji.com
3,7
Aceitável
326 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Couldn’t have been more helpful
Couldn’t have been more helpful! Best service I’ve received in a long time
6 de maio de 2020
Opinião espontânea
Resposta da Puji
Dear Dean,
Thank you for taking the time to leave us such great feedback. We're glad to hear that you are happy with the service received and hope you enjoy your new item!
We hope to see you again soon at Puji.com!
Ordered for delivery to my daughter in…
Ordered for delivery to my daughter in a different city. Easy to do. Arrived even sooner than expected. Very satisfactory experience.
1 de março de 2020
Opinião espontânea
Resposta da Puji
Dear John,
Thank you for taking the time to leave us such a great review. We're glad to hear that you are happy with the service received!
We hope to see you again soon at Puji.com!
Made the order but delivery took…
Made the order but delivery took forever. Apart from that I love Puji and its products.
12 de fevereiro de 2020
Opinião espontânea
Resposta da Puji
Dear Iouliana,
Thank you for taking the time to leave us another review, it's great to hear you love our Puji products.
We are sorry to see that you were disappointed with the delivery time. We can see you previously left us a 5 star review for the same order, so we will be in touch with you today to gain further feedback on this.
Regarding delivery, we have checked with our couriers and can see after the correct payment was received on the Friday evening, the delivery was signed for on the following Tuesday, which was within our standard delivery period of 3-5 working days. We’re really sorry if you expected the service to be quicker than this and appreciate your feedback.
Thank you again for taking the time to provide valued feedback and we hope to see you again soon at Puji.com!
Pleased with wine rack which is exactly…
Pleased with wine rack which is exactly what I had in mind. It is well made and a definite feature now in our dining room as well as being a practical item
2 de fevereiro de 2020
Opinião espontânea
Resposta da Puji
Dear David,
Thank you for taking the time to leave us such great feedback. It's wonderful to hear that you are enjoying your new wine rack!
We hope to see you again soon at Puji.com!
Excellent all round - brilliant service
Fantastic service and product from Puji. Bought 6 dining chairs and despite the delivery company being awful and just leaving the chairs outside in boxes that had obviously been battered around (and it was raining) the customer service from Puji was excellent. Assured us they would sort any problems when we examined the chairs - there was one small rip in one chair and they arranged for someone to come out and repair it very quickly. Couldn’t be happier with the chairs and the service. Would highly recommend
28 de janeiro de 2020
Opinião espontânea
Resposta da Puji
Dear James,
Thank you for taking the time to leave us a such a great review. We are really sorry for the inconvenience with the delivery and the damage to the chair but we are glad our team was able to rectify this. It's great to hear you are happy with the service we provided. We hope you can now enjoy using your new dining chairs!
We hope to see you again soon at Puji.com!
This company has been my favourite for…
This company has been my favourite for many years now.
My house is full of their stylish pieces and I never tire of looking at them.
The customer service is also brilliant, the personal touch is much appreciated - thank you!
18 de janeiro de 2020
Opinião espontânea
Resposta da Puji
Dear Marie,
Thank you for taking the time to leave us such great feedback. It's wonderful to hear that you have many Puji pieces in your home! Thank you for your returning custom, we hope you enjoy your latest additions!
We hope to see you again soon at Puji.com!
Excellent quick service and lovely…
Excellent quick service and lovely quality highly recommend
16 de janeiro de 2020
Opinião espontânea
Resposta da Puji
Dear Vicky,
Thank you for taking the time to leave us such excellent feedback. We love hearing that our customers are happy with both the service and quality of the item received. We hope you enjoy using your new furniture!
We hope to see you again soon at Puji.com!
I ordered a Buddha statue
I ordered a Buddha statue. The quality, materials and the colour feels and looks very cheap.
Wouldn't recommend to buy.
The delivery was long as well.
16 de janeiro de 2020
Opinião espontânea
Resposta da Puji
Dear Alex,
Thank you for taking the time to leave us a review.
We are so sorry to hear of your disappointment with our much loved Buddha Statue. This is the first we have heard and we would like to investigate this further. We will be in touch with you directly today to gain further feedback if you are willing to provide this. If you wish to return this item you are well within the returns period, we will discuss this with you today.
Regarding delivery, we have checked with our couriers and can see after the order was placed on Friday afternoon, the delivery was signed for on the following Tuesday, which was within our standard delivery period of 3-5 working days. We’re really sorry if you expected the service to be quicker than this.
Customer satisfaction is always our number one priority and we are really sorry we have fallen short this time. We do hope we can put this right for you and look forward to discussing it further.
Thank you again for taking the time to provide your valued feedback.
Brilliant service and quality
Ordered my coffee table new years day and it arrived on the 3rd of Jan perfect nice quality
many thanks
4 de janeiro de 2020
Opinião espontânea
Resposta da Puji
Dear Sara,
Thank you for taking the time to leave us such great feedback. We are glad to hear you are happy with your new coffee table and hope you can now enjoy using it!
We hope to see you again soon at Puji.com!
Great quality
Love it, such great quality, lovely colours, and delivered promptly. Only disadvantage was the plastic packaging!
3 de janeiro de 2020
Opinião espontânea
Resposta da Puji
Dear Olivia,
Thank you for your great feedback! We are really pleased you are happy with your purchase. We appreciate your feedback on the plastic packaging and will take this on board.
We hope to see you again soon at Puji.com!
Resposta da Puji
Dear Catherine,
Thank you for taking the time to leave us such great feedback, we hope you enjoy your new Puji products.
We hope to see you again soon at Puji.com!
Great price for the piece of furniture…
Great price for the piece of furniture we bought, speedy delivery and very securely packaged.
17 de novembro de 2019
Opinião espontânea
Resposta da Puji
Dear Marten,
Thank you for your great feedback! We're glad to hear you are happy with both the product and service provided.
We hope to see you again soon at Puji.com!
From the moment i placed my order for…
From the moment i placed my order for the set of 2 Retro Chic gold side tables & the day they arrived,there service was great 1st class.
3 de novembro de 2019
Opinião espontânea
Resposta da Puji
Dear Robert,
Thank you for your valued feedback regarding our Round Retro Chic Set of 2 Gold Side Tables. We're glad to hear you had a great Puji experience and we hope you enjoy using your new tables!
We hope to see you again soon at Puji.com!
Pure Vintage
I searched far and wide for a dining set. Nothing really stood out. Purchased 2 pairs of the Vintage Vegan Leather Chairs recently from Puji, was not disappointed. They are fantastic in looks and quality.
Had a slight issue with one but Hannah was amazing in customer service and it was soon rectified.
So happy with my purchase xX Many thanks xX
22 de setembro de 2019
Opinião espontânea
Resposta da Puji
Dear Daren,
Thank you for taking the time to leave us such positive feedback. We are really sorry for the slight issue you experienced but we are glad to hear our team quickly rectified this. We hope you enjoy using your new dining set!
We hope to see you again soon at Puji.com!
Very pleased
Very easy to order online. Very pleased with the product (a side unit). There was a minor problem with the delivery company, not the fault of Puji, but Puji responded straightaway to help put things right. So top marks for their customer support too.
11 de agosto de 2019
Opinião espontânea
Resposta da Puji
Dear Ian,
Thank you for your valued feedback. It's great to hear you found our website easy to use and you are happy with your order. We are sorry for issues experienced regarding delivery, thank you for getting in touch and allowing us to put it right.
We hope to see you again soon at Puji.com!
I recently purchased the Silver Buddah…
I recently purchased the Silver Buddah Statue which I had wanted for a long time. However, when it was delivered it was cracked and the leg broken off & missing, probably done in transit. I contacted Customer Services thinking that due to the time that had elapsed- i live abroad and collected upon a visit to the UK-they would dismiss my concerns.
However, they were brilliant, prompt in replies and quickly sent out a new statue the same day free of charge.
Apart from that it's a beautiful piece, stunning in fact, hard to find elsewhere and looks eye catching on side unit.
31 de julho de 2019
Opinião espontânea
Resposta da Puji
Thank you for your feedback regarding our Silver Buddah Statue. We are really sorry it arrived damaged. I am glad to hear we were able to replace it quickly and I hope you can now enjoy the beauty of it within your home!
We hope to see you again soon at Puji.com!
Love my mats!!
19 de abril de 2019
Opinião espontânea
Resposta da Puji
Thank you for your great feedback regarding our lovely Exotic Rosewood Placemats, we're glad to hear you love them and hope you enjoy using them just as much.
We hope to see you again soon at Puji.com!
Purchase made at London Home Show
Met you guys at the London Home Show and loved all your items on show. Made a purchase extremely easy, fast delivery and product is great quality
8 de abril de 2019
Opinião espontânea
Resposta da Puji
Thank you so much for your great feedback and for visiting us at the Ideal Home Show. It's great to hear that you love our products and we are really glad that you are happy with your item!
We hope to see you again soon at Puji.com!
Great wooden table mats
very pleased with our mats that we ordered for our son, who has just moved into his new home. We bought these mats for ourselves over 5 years ago and still like new after using everyday. Thank you
24 de dezembro de 2018
Opinião espontânea
Resposta da Puji
Dear Michelle,
Thank you for your valued feedback. We are really glad you are happy with your items and hope your son loves them just as much! We really appreciate you taking the time to share your experience with us.
We hope to see you again soon at Puji.com!
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