Contacted me when there was an issue. Explained options. Resolved speedily and fairly. Felt they were really trustworthy. Would recommend. Only issue was the wrong cable was supplied to attach the PC... Ver mais
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Leia as opiniões dos outros
Brilliant piece of kit tailored for our requirements and the best after sales service we have ever experienced. No hesitation in recommending.
First Oliver helped correcting a fault caused by my chkices and then Jonathan made a massive improvement to the working speed by discussing the SSD harddrive choice from a 8 TB one to 2x 4TB super fas... Ver mais
Fantastic customer service and the guys dispatched my PC so it arrived when I was going to be in. Prices are very competitive and my specific build is working very well and is handling my image pro... Ver mais
Informações sobre a empresa
Escrito pela empresa
Custom PCs with multiple drives and graphics cards, specialist components and stunning cases ready to configure on site. Gaming, Professional, Designer PC
Informações de contacto
Meyer Building, Wirral International Business Park, CH62 3RH, Bromborough, Reino Unido
- 0151 317 9860
- customerservices@punchtechnology.co.uk
- www.punchtechnology.co.uk
Pede aos clientes que escrevam opiniões
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Como esta empresa usa o Trustpilot
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Best service and best value.
i configured the specs on their prebuilts to choose a tier down from some of the pre-set items to fit my budget.
like most people, i was too excited when i ordered so went ahead without asking anyone. then i received some suggestions from friends that i should've chosen a cheaper item so i can put some of the budget into another part that would be a bit higher. i was not expecting anything when i decided to ring them -- But Sion accommodated the change. i wouldn't go into details, but lets just say that As a customer, i felt the importance they gave to my decision. clearly for me, it felt that ive got the bang for the buck going with punch tech with how they considered the request and not be like, "you already ordered, no more changing" attitude.
To offset the price (since i went with finance and would be a hassle to get a refund) Sion suggested some stuff that I think costs more in terms of value to the part i exchanged, i just thought ok, ill leav it to him anyway if they think its not an equivalent exchange then theyd surely call me and revert back. When i received the PC, it was exactly as Sion said it would be. I know the PC gets into a QC/QA somehow so i know its not a mistake. so thanks Sion and Punch!
Now, please dont think im reviewing because of that, even without the extra value i want to say I am very pleased with the pc they built for me. all the best to the company and hope to get the next build with you again.
A very good experience.
A very good experience.
Computer perfectly deliver on time. There was an issue with the box i have chosen. They call me ro find a solution
Computer for photographer
I wanted a desktop computer especially for my photography work in Photoshop. The company was very helpful in guiding me to the suitable desktop.
It was easy for me to get any help and advice I needed. The computer arrived well packed and was easy to set up.
We purchased 2 machines. Pleased with the quality and performance of both units.
We purchased 2 machines which we use mainly for photographic use, which appears to be a significate usage for the Punch team. Purchasing in mid December was a busy time, but both units where delivered before Christmas, one of which was supplied with an upgraded HD spec due to a lack of the purchased conponent. Pleased with the quality and performance of both units.
Easy ordering had to request order confirmation with a phone call as nothing came back with email
Had to call to get order confirmation as nothing came through automatically after placing order. Was advised warehouse was elsewhere and despatched by them. However it arrived within a few days after.
Great website, great PC at good price.
Great website with choices for each section of your PC requirements including the price of each alternative. Good prices overall. Delivered in 2weeks. Good PC performs well exactly as required. Excellent.
Five Stars all the Way!
Always a pleasure doing business with these guys. They know their stuff and it's why I wouldn't buy from anywhere else!
Very helpful staff
It was a pleasure dealing with this company. Jenny & Sion were very helpful and the ordering process was easy. The PC I ordered is of a good build quality and everything works as it should.
I wouldn't hesitate to recommend Punch Technology to others.
Used for 3 computers now
Used for 3 computers now, always excellent service and products
SION - A Star @ Punch Technology
Sion is very knowledgeable and helpful, and does his research too. A credit to PUNCH TECHNOLOGY!
I will be back and I will purchase.
Great website facility for configuring…
Great website facility for configuring your PC and good communication throughout purchase. Very helpful staff and phone answered quickly. Easy setup for new PC which after using for several weeks is performing as expected. Reasonably priced and good quality parts. Would recommend.
Great telephone support with a couple…
Great telephone support with a couple of glitches I had which were sorted very quickly.
Bought for photography
I bought this computer for photo editing and printing as my previous set up was running slowly and could not be updated to the latest software.
I had the new computer set up by a professional and am amazed at the speed and power of the new kit.
Good advice, lead time and product
I was provided with helpful presales advice for customizing the build. The PC arrived promptly (8 days) and is working without any issues.
Be aware that you may need to open the case on arrival and remove some internal packaging before use; there was a label indicating this. Also note that some motherboards come with a WiFi arial which needs to be connected to get any decent connectivity.
Punch Technology is excellent to deal with.
I was looking for a new pc to be able to customise, did a google search and Punch Technology was one of the web sites that let you personalise, and build your computer. Excellent choice of pc cases and hardware to choose from, plus a 3 year warranty. From ordering my pc to it being delivered, was about 9 working days. They have an excellent customer service. When you have a problem you can phone them up and speak to someone that understands and are very knowledgeable. Very competitive on prices. I would definitely recommend Punch Technology.
Very nice (and fast) PC for photographic processing.
Very nice (and fast) PC. You can choose the configuration and if you're a bit of a technological numpty, the staff are very, very helpful.
Maybe a bit more information about the dozen spare cables (that I didn't need) would be helpful and a guide as to which were the best connections to use, but I'm being a bit pedantic! And a quick phone call had me up and running.
I had problems with delays.
I had problems with delays and parts that were installed but not working.
I felt that the reply from customer services were abrupt with no apologies. I had to ask for an apology for the delay and I was told it was “quite normal” for Punch to have delays in building and delivering computers. If it’s “quite normal” then either contact your customers and apologise or put the fact you usually have delays in building and delivering on the checkout page. Rather than stating delivery in 10 days and putting there will be delays in your terms and conditions. The computer is great now I’ve formatted the hard drive myself. But it was disappointing to take delivery late and then find out there were things I had to do to get a working machine.
Chipset Motherboard Bundle
No issues
Got what I paid for
Extremely reasonable delivery ETA
Very pleased
Very pleased with the custom desktop…
Very pleased with the custom desktop PC. Everything running sweetly. The custom build website was easy to use. The order process was explained well and the only thing preventing 5 stars was this very confusing queue system which didn't make much sense. I recommend this company at Bromborough, great products with good communication.
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