PureGym UK - Barnstaple Opiniões 96

TrustScore: 4.5 em 5

4,4

Unit 5 Anchorwood Retail Park, EX31 2AA Barnstaple, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brilliant gym, very friendly and helpful staff and the equipment while a little tired is very good quality. The classes are brilliant and again the staff are really good and supportive. Highly recomme... Ver mais

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Classificada 3 em 5 estrelas

Decent gym, friendly people. However after going for a little while, the equipment seems quite limited and I just wish there were a few more pieces of equipment that target the muscles differently. A... Ver mais

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Classificada 2 em 5 estrelas

Wanted to join and take advantage of the January free joining Fee. I couldn't manage by myself to upgrade my Membership from Friend to Core from the App nor the site and had to reach PureGym on the... Ver mais

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Classificada 5 em 5 estrelas

PureGym is a solid choice for anyone looking to stay fit without breaking the bank. The gym is well-equipped, with a good variety of machines, free weights, and functional training areas. The classe... Ver mais

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Informações sobre a empresa

  1. Ginásio
  2. Centro de fitness

Sobre PureGym UK - Barnstaple

Escrito pela empresa

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Informações de contacto

  • Unit 5 Anchorwood Retail Park, EX31 2AA, Barnstaple, Reino Unido

4,4

Excelente

TrustScore: 4.5 em 5

96 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 92% das suas opiniões negativas

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Classificada 5 em 5 estrelas

Brilliant gym

Brilliant gym, very friendly and helpful staff and the equipment while a little tired is very good quality. The classes are brilliant and again the staff are really good and supportive. Highly recommend Barnstaple PureGym.

20 de abril de 2026
Opinião espontânea
logótipo da PureGym UK - Barnstaple

Resposta da PureGym UK - Barnstaple

Hi Gavin- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment and classes so that members have a variety of ways to workout and we love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym overall and look forward to seeing you back soon! Thanks, PureGym

Classificada 5 em 5 estrelas

Staff are always very friendly and…

Staff are always very friendly and helpful- gym is well maintained!

6 de março de 2026
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logótipo da PureGym UK - Barnstaple

Resposta da PureGym UK - Barnstaple

Hi Zoe, thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! Thanks, PureGym

Classificada 5 em 5 estrelas

The Joining Experience

The manager at the gym in Barnstaple who told me what to do - he was great (Phil). The online experience with Pure Help was brilliant, got my Parkinsons membership up and running in no time at all. Outstanding. Chapeau to Pure Gym for their Parkinsons support.

28 de novembro de 2025
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Resposta da PureGym UK - Barnstaple

Hi John - Thanks for taking the time to leave this review, we are really pleased to see this is 5 stars and hear of this experience. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are proud to support with these memberships, we hope you enjoy the gym! Thanks, PureGym

Classificada 5 em 5 estrelas

Great sign - up experience

The manager was great when we turned up unannounced for a tour. Very helpful and informative. Left us feeling motivated to sign up, which we did later the same day.
The online sign up process was very clear and easy to follow and the app is pretty impressive.

7 de novembro de 2025
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Resposta da PureGym UK - Barnstaple

Hi Andrew - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent joining experience, and we’re proud to have such a dedicated team. Our staff works hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Classificada 1 em 5 estrelas

Go elsewhere if you like lighter weights

Update based on Puregym's response below.
Thanks for coming back to me but this is not a material response in anyway ... more akin to PR spin or obfuscation.
There is no requirement for a trade off between weights and cardio - there is ample space for another set of 1-10kg weights. There was certainly money available to add dumbbells between 40kg and 50K. Are customers such as me worthy of a reasonable supply of lighter weights or literally to be without certain weights for more than 50 minutes at a time. I would appreciate a straight answer.
(Original from here) This refers to Puregym Barnstaple although other Puregyms may be the same.
The gym is well set up for those that like medium-to-heavy weights and who enjoy classes but customers who prefer light weights are very much second-class members.
Downstairs - with benches - hosts one set of dumbbells from 2kg to 8kg (even numbers only) and two sets of each available weight between around 10kg and 30 or 40 kg. Additional dumbbells go up to 50kg. Away from mirrors there's a couple of random sets of lighter weights but the 'bulk' of the pitiful supply of light weights are upstairs on a matted area. That comprises one set of 1kg to 10kg dumbbells and that's it. Obviously that's a problem given that someone intending to use 3kg probably does not want 4kg or 2kg.
The situation is made a great deal worse by customers in classes taking these weights away for anything to to an hour at at time. Yesterday for 50 minutes - all weights between 2kg and 5kg were gone. Options were 1kg or 6kg and above. This is neither helpful in terms of trying to train or avoid injury.
I have contacted the company multiple times about this and have been told it's being looked into but no action has been taken. In fact in this period a rack of very heavy dumbbells appeared.
I should stress this review is not a complaint about the staff and that should not be inferred. They are friendly and helpful and positive to the environment.
I'm led to believe that those in classes should not remove kit from outside of the area the classes are held in. But I can't see how any member of staff can be expected to tell three or four people in a class that they can't use the kit in the gym they pay for. Indeed there's frequently a race to remove dumbbells from the upstairs up to 20 or 30 mins before a class begins.
Just one year's subscription from myself and my girlfriend would go a long way to covering the cost of as second set of lighter weights. There's plenty of space next to the existing rack so that's not the issue.
But apparently, we - and those like us - are not worth that cost. If there's a business decision to focus on heavier weights and classes that's fine. I would just like to be told that straight so I can decide if I want to take my money elsewhere.

5 de novembro de 2025
Opinião espontânea
logótipo da PureGym UK - Barnstaple

Resposta da PureGym UK - Barnstaple

Hi Nick - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio. We are always looking to make changes that give our members the very best, so we appreciate your comments and will take them into consideration for future improvements. Thanks, PureGym.

Classificada 4 em 5 estrelas

Everything but water!

Everything was great! Wish there were more and better water stations… the one they had was downstairs and was trickling. I wish you had another upstairs with a bottle filler. Other than that, the gym is awesome.

18 de setembro de 2025
logótipo da PureGym UK - Barnstaple

Resposta da PureGym UK - Barnstaple

Hi Alana - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym

Classificada 5 em 5 estrelas

Blew my anxiety out the park.

I was very apprehensive, Nervous and self conscious about using a gym.
I went later in the evening, hoping it would be much quieter. I had a very positive 1st experience. I was a a guest on my friends membership.
I really enjoyed my session. And feel proud to have taken a step towards regaining control over my fitness.
The gym is an amazing space, every machine or equipment you could possibly need. All very clean.
Most importantly it felt safe. Being female and in the building beyond midnight that was an important factor for me.
Looking forward to PureGym Bideford....
I'm thinking about joining myself.

1 de abril de 2025
logótipo da PureGym UK - Barnstaple

Resposta da PureGym UK - Barnstaple

Hi Sasha. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Classificada 5 em 5 estrelas

Great place great equipment fantastic…

Great place great equipment fantastic value for money

24 de março de 2025
Opinião espontânea
logótipo da PureGym UK - Barnstaple

Resposta da PureGym UK - Barnstaple

Hi Scotty! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Classificada 5 em 5 estrelas

Easy site to negotiate

Easy site to negotiate, straightforward procedure.

10 de março de 2025
logótipo da PureGym UK - Barnstaple

Resposta da PureGym UK - Barnstaple

Hi David - We appreciate you leaving this review, and your feedback means a lot to us. We're all about making the beginning of your fitness journey hassle-free, so it's wonderful to hear you found the process of joining simple. Wishing you the best with your workouts! Thanks, PureGym.

Classificada 5 em 5 estrelas

Easy to follow website.

The website made all the joining options clear and it was easy to run through all the steps.
The details and pictures of the facilities allowed me to see if the kind of equipment I am used to was available.

3 de março de 2025
logótipo da PureGym UK - Barnstaple

Resposta da PureGym UK - Barnstaple

Hi Melvin! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.

Hope you enjoy your membership with us! Thanks, PureGym

Classificada 3 em 5 estrelas

Room for improvements.

The set out of the gym was thought through with the dead weights on the ground floor, equipment was in good condition but did notice a few weeks of dust beside the running machines which should be kept under control, l never found the staff friendly on entering and exiting the gym, but overall it’s an OK gym.

3 de março de 2024
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Resposta da PureGym UK - Barnstaple

Hi Russ - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.

Classificada 5 em 5 estrelas

Staff always friendly and a good…

Staff always friendly and a good atmosphere. Excellent PT, she's knowledgeable, motivational and encouraging.

30 de janeiro de 2025
Opinião espontânea
logótipo da PureGym UK - Barnstaple

Resposta da PureGym UK - Barnstaple

Hi Julie - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Classificada 3 em 5 estrelas

The gym itself is fine...but the changing area needs work

The gym itself is fine...does what it says on the tin. Enough facilities/equipment etc. The only thing for me would be better changing facilities. It said on the website that there are separate-sex communal changing rooms however that's not the case as this particular location... I think because it's a "local" branch which apparently is different.

There are instead 2 changing cubicles, both of which are not fully enclosed (open space at the top and bottom) which are in the main changing area that everyone has access to (male and female). There are individual showers however again these are in the main changing area that everyone has access to so it's not like you could have a shower and then go to a changing cubicle... Well you could but you'd be giving everyone in the gym an eyeful! Haha

You can get changed in the shower however it's also a toilet and there's not really space to put your stuff. There is a hanging hook on the door and a hanging hook for your towel so your option really is to put your stuff on the floor which I didn't really want to do in what is essentially a public toilet. It would be good if there was a bench you could put your stuff on instead... The shower area could definitely fit a small bench which would just make the experience a little easier and a little nicer for everyone.

I think the changing area bits are the only thing letting it down. Would definitely feel more comfortable changing in a women's only area, rather than being given a cubicle that anyone could look over or under, or having to change in a toilet and put my stuff on a floor however, just adding little touches to the toilet/shower area would make it a bit nicer :)

4 de janeiro de 2025
Classificada 5 em 5 estrelas

Great to do a new class (mashup) class…

Great to do a new class (mashup) class was challenging but thoroughly enjoyable

Be great to have this class as a regular class

13 de janeiro de 2025
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Resposta da PureGym UK - Barnstaple

Hi there - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Classificada 5 em 5 estrelas

Great classes, friendly atmosphere

Friendly atmosphere, great instructors / classes.

14 de dezembro de 2024
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Resposta da PureGym UK - Barnstaple

Hi there - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and the classes we run. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Classificada 5 em 5 estrelas

The process was easy and quick

4 de dezembro de 2024
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Resposta da PureGym UK - Barnstaple

Hi Jayne - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Classificada 5 em 5 estrelas

Perfect & friendly

Lovely friendly gym, has everything I need, load of support and fab classes.

28 de novembro de 2024
logótipo da PureGym UK - Barnstaple

Resposta da PureGym UK - Barnstaple

Hi Ruth - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Classificada 5 em 5 estrelas

PureGym is a solid choice for anyone…

PureGym is a solid choice for anyone looking to stay fit without breaking the bank. The gym is well-equipped, with a good variety of machines, free weights, and functional training areas. The classes stand out as a highlight—there’s something for everyone, whether you’re into spin, HIIT, or yoga. The trainers are approachable, knowledgeable, and keep the sessions engaging.

It’s open 24/7, so it fits around any schedule, and the no-frills setup means you get great value for what you pay. The atmosphere is welcoming, and it’s clean and well-maintained. All-round, a great place to work out.

23 de novembro de 2024
Opinião espontânea
logótipo da PureGym UK - Barnstaple

Resposta da PureGym UK - Barnstaple

Hi Nick - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Classificada 5 em 5 estrelas

Easy to use and set up full of good…

Easy to use and set up full of good information

21 de novembro de 2024
logótipo da PureGym UK - Barnstaple

Resposta da PureGym UK - Barnstaple

Hi Gerald - Thank you for taking the time to share your thoughts! We really value member feedback and always take it on board. It’s great to hear that you had a smooth and easy experience joining us. Have a great time with your workouts! Thanks, PureGym.

Classificada 5 em 5 estrelas

easy to access and simple joining…

easy to access and simple joining instructions

17 de novembro de 2024
logótipo da PureGym UK - Barnstaple

Resposta da PureGym UK - Barnstaple

Hi Julie! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.

Enjoy your membership with us! Thanks, PureGym

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