I have been going to Pure Gym since January and really enjoy it. The classes are just the right amount of time, lots of space, doesnt feel too crowded and love the fact i can go whenever suits me.... Ver mais
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Unit E08 & E09, The Rock, BL9 0ND Bury, GB
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I have been going to Pure Gym since January and really enjoy it. The classes are just the right amount of time, lots of space, doesnt feel too crowded and love the fact i can go whenever suits me.... Ver mais
A empresa respondeu
I’ve been coming here for a few years, more for ease/locality but since joining the standards have massively dropped to the point that I’m looking for other gyms. A fair few machines out of order,... Ver mais
A empresa respondeu
Seems like the manager likes to show that he controls the gym. Suspended my membership as apparently I did not put the weights back. I have to sort the mess out before every workout as they do not kee... Ver mais
A empresa respondeu
Fantastic gym with really friendly, helpful staff and great equipment. Always clean and never experienced any issues. Really good value for money as well, would recommend to anyone.
A empresa respondeu
Escrito pela empresa
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Unit E08 & E09, The Rock, BL9 0ND, Bury, Reino Unido
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I have been going to Pure Gym since January and really enjoy it. The classes are just the right amount of time, lots of space, doesnt feel too crowded and love the fact i can go whenever suits me.
Lizzy Bartaby @ Pure Gym Bury is an absolute DIAMOND! I never like to miss her classes because she is great! Very motivating, very cheery within herself, gets into it with you, always stretches at the end and gives every class her all. Compared to some of the other instructors, i never walk into her classes or out of her classes feeling deflated - only ever better! In my experience, she is the only instructor that takes stretching seriously and acts like she actually wants to be there! Thanks Lizzy - you are the best!
Only other feedback would be to put a spin class on at 12:15pm please!

Resposta da PureGym UK - Bury
Constantly no juice in the machine and I pay extra for it. Poorly maintained and stocked.
Kit is ok
Lots of stinky people
Not the best gym for the money.
Edit - attended again today and still no juice in the juice machine….

Resposta da PureGym UK - Bury
Fantastic gym with really friendly, helpful staff and great equipment. Always clean and never experienced any issues. Really good value for money as well, would recommend to anyone.

Resposta da PureGym UK - Bury
Great gym with some great classes, really enjoy the MIND class by Stefan, really improving my flexibility.

Resposta da PureGym UK - Bury
Took over 5 attempts kept referring me to Customer Services which does NOT exist!

Resposta da PureGym UK - Bury
The new gym is absolutely lovely and the womens section really helps build my confidence in the gym. I have been a few times in the new gym. However today i left my airpods, went back later on and they had been handed in. The staff are lovely and its such a positive environment.

Resposta da PureGym UK - Bury
Gym is great, hope it continues to be as good when it moves.
The music - absolutely awful, generic garbage and loud with it. But I'm old, so probably not the target demographic,
I need to learn not to go during daylight hours.

Resposta da PureGym UK - Bury
I was tempted to give the gym a one star. However this would be unfair for the rest of the the team.
I have recently rejoined Pure Gym after a long absence, due to one particular ongoing issue.
There is one personal trainer (who will remain unnamed) who makes me feel very , very uncomfortable. I am a very mindful gym member, however, there is one personal trainer who every time I look up is giving me death Stares. (Yes everytime!)
This has been the case over the years and has also been the case over this last week.
He would also mumble something under his breath every time he walks pass. Furthermore I have spoken a couple of my friends who have also stated that they have left the gym for this very issue. (They also happen to be from the same ethnic background as me)
I even said 'Hello' one morning , the PT looked at me point blank and did not respond , but continued to stare at me quite aggressively.
I would like the management to share this message with all personal trainers, and if the issue is not resolved I will take this up directly with the management in the coming weeks.
Other than that, the gym is clean. People are friendly and mindful of each other.
I hope the issue can be resolved without any further action. Any sort of intimidation whether direct or indirect should not be tolerated.

Resposta da PureGym UK - Bury
The gym is great overall, but it really lacks proper air conditioning or decent air circulation, especially when it gets hot. It can feel stuffy and uncomfortable during warmer days. Even just a few industrial fans would make all the difference.

Resposta da PureGym UK - Bury
Hi,
I gave you 5 stars on Trustpilot , my joining experience was smooth and easy. Thanks!
Best regards,
Mabel R

Resposta da PureGym UK - Bury
I’ve been coming here for a few years, more for ease/locality but since joining the standards have massively dropped to the point that I’m looking for other gyms.
A fair few machines out of order, lots of broken lockers, toilets are clean 50% of the time and today… a very hot and busy Sunday and there is no handwash in the toilets, but a note saying ... to use disabled toilet for soap if “necessary’. Really poor hygiene standards being promoted in a gym of all places, which can make a lot of people ill and is just grim to be fair. Needs sorting ASAP. 🤢

Resposta da PureGym UK - Bury
easy access, decent range of machines. Good overview of machine uses and targeted muscles

Resposta da PureGym UK - Bury
Good quality equipment and availability of machines but sports water continues to be out of order and drink vending machine was also out of order. Would rate higher if hydration options were more reliable

Resposta da PureGym UK - Bury
New equipment is great so are the staff,although music is awful and too loud

Resposta da PureGym UK - Bury
clean bright safe well equipped training areas, non judgemental friendly staff and fellow gym users

Resposta da PureGym UK - Bury
I joined pure gym after a health scare and it’s the best decision I have ever made. It’s such a great atmosphere, the staff are incredible. I do have a personal trainer Lizy who is a life saver nothing is ever too much and she tailors everything to my body and my mind. Every member of staff I have spoken too is so nice and helpful.

Resposta da PureGym UK - Bury
Accessing the gym was not clearly explained ( luckily I had someone with me to explain)
Clean and comfortable environment

Resposta da PureGym UK - Bury

Resposta da PureGym UK - Bury
Great customer service by the Puregym team

Resposta da PureGym UK - Bury
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