I love this gym. They have added new equipment which is great but I wish they hadn't got rid of the extra lat pulldown, cable row and cable pushdown in the downstairs gym. I wanted to use the lat pull... Ver mais
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115-117 St Peter's Street, DE1 2AB Derby, GB
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I love this gym. They have added new equipment which is great but I wish they hadn't got rid of the extra lat pulldown, cable row and cable pushdown in the downstairs gym. I wanted to use the lat pull... Ver mais
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Maintenance of equipment takes ages. Leg press on top floor has been out of order for months. Dumbels slip as your lifting them, cleaning solution could be more alcohol based to avoid this. Too much c... Ver mais
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Very good gym in the heart of city centre. They should provide at least one d - cline machine bench and some space for bodybuilding posing with mirrors.some bodybuilding and fitness posters should be... Ver mais
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In terms of equipment, it's got just about everything you need, is serviceable and clean. Toilet and showering facilities could be cleaner, locker area is generally clean and tidy. My main issue is t... Ver mais
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Escrito pela empresa
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
115-117 St Peter's Street, DE1 2AB, Derby, Reino Unido
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I love this gym. They have added new equipment which is great but I wish they hadn't got rid of the extra lat pulldown, cable row and cable pushdown in the downstairs gym. I wanted to use the lat pulldown today but someone was on it so i had to go up 2 flights of stairs to use the upstairs one but someone was on that one too. I waited until it was free and then after that i wanted to do cable rows so i went back to the bottom floor but someone was using that so went back to the top floor to use the rowing machine upstairs but someone was using that. Training back has become very difficult now. Is there any chance you could bring the lat pulldowns and cable rows back downstairs??

Resposta da PureGym UK - Derby
Spacious gym with good variety of equipments. However, some improvement areas: some equipments are less in number (some only 1) causing crowding. Some equipments need servicing. The weighing machine is chargeable for checking body composition (3pounds) and there is no support if money is stuck. However, the staff is very helpful and friendly.
You have new spin bikes and I have art disease with three stents so cardiac is very important to me rather than lifting weights the new bikes enable me to have a really good workout

Resposta da PureGym UK - Derby
good and clean
only complaint would be there’s only one pull machine so never got the chance to use it

Resposta da PureGym UK - Derby
Unfairly treated by member of staff,by kicking me and my mates off a cable rudely, for a woman to use without listening to our point of view. Also other trainers around me have gone up to the worker to question him why he has made this decision. People in the gym should wait for machines and have equal rights.

Resposta da PureGym UK - Derby
Normally I enjoy the gym, especially because I’m new and learning as I go with friends of mine, however this session was awful, from a member of staff and a user of the gym.
During our workout, this woman approached us asking us how long we would be, we replied “a long time, like 10 mins”. We waited for the cable machines and with 3 of us it will take a while to rotate between us it took a bit longer then expected around 20 mins. The woman went to get a member of staff to complain to us about how long we were taking. The staff member came to us with anger, belittling us calling us teenagers and not letting us talk and saying that we are taking the piss, and removed us of the cable machines, we had no chance to talk about the situation and stopped our workout mid-way-through.
Later, we went back to see what the women was doing and she was flicking her hair in the mirror and on her phone the whole time.
If the machine is taken in the gym you wait like a normal person we waited for the same machine so can she. And the member of staff had no clue about the situation but instantly took sides with the woman in the wrong.

Resposta da PureGym UK - Derby
It was my first time in the gym on Monday, and i was a little nervous, Kurtis offered to show me around, very informative with a positive attitude ! The gym was looking absolutely spotless and the variety of equipment is amazing too!
Looking forward to doing all the classes as they look really fun!

Resposta da PureGym UK - Derby

Resposta da PureGym UK - Derby
It's OK for someone who wont to come to the gym for the first to see it all about but I am not a first time person being gym for year I have give it a 4 stars because it could with some more stuff in there

Resposta da PureGym UK - Derby
Pretty average gym and I guess you get what you pay for.
Customer service really good too

Resposta da PureGym UK - Derby
all equipment was faulty. weights were uncalibrated and incorrectly labelled. The toilets were filthy and stinking. The ONLY bench press was in a corner (of which has no air con and was pungent and smelling of BO) was shaking and unstable, incorrectly assembled and all round unsafe. As someone who consistently lifts weights, this was my worst experience of my many years of gym going. I will never return back to this horrible dystopian gym.

Resposta da PureGym UK - Derby
Simple and straightforward registration process.

Resposta da PureGym UK - Derby
Great value friendly gym and easy to get to in Derby town centre, good opening hours

Resposta da PureGym UK - Derby
It’s a nice place to do your exercise with maximum availability of the equipment and the people are very nice to each other so you can get an encouragement for your workout.

Resposta da PureGym UK - Derby
Spiteful team members, waited until I signed up for a years memeber-ship and then started messing me around!

Resposta da PureGym UK - Derby
I had fantastic induction from Mark at derby city centre gym
The instructors are friendly and so are the people who use the gym
After a year and a half away from the gym through major illness it's good to be training again

Resposta da PureGym UK - Derby
Nothing seems to be done about people sitting on machines using their mobile phones, ignoring the possibility other trainers may be waiting to use the equipment

Resposta da PureGym UK - Derby
Very friendly loads of equipment to use even during the busy times, clean an tidy glad i made the decision to move to this gym, looking to get some help of a pt at some point soon to push me right direction.

Resposta da PureGym UK - Derby
It’s an okay gym, but the machines and furnishings, including the lockers, are in need of replacement. The gym equipment is showing signs of wear and tear, which affects the overall experience. In comparison, facilities like the Mentor Centre and other nearby locations seem to offer better quality and maintenance.

Resposta da PureGym UK - Derby
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