PureGym UK - Fareham Opiniões 89

TrustScore: 3.5 em 5

3,6

Unit 2, Broadcut Retail Park, PO16 8SU Fareham, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I love the range of equipment in the gym. I enjoy using the weights machines and some of the cardio machines. It always has a friendly feeling. The manager and deputy manager have both been helpful... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Can’t get logged in to members pass , I need to get in I’m a member and don’t think this exceptable , not to be able to enter.

A empresa respondeu

Classificada 5 em 5 estrelas

I recently visited the pure gym in Fareman using the bring a buddy system and it was comforting to see how clean the gym was. There is a very good variety of equipment to use and the manager Lauren wa... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The gym is always clean, havent needed help from staff but always around, in the ladies locker room the ladies toilets sewage system or dirty water system reeks, not of usage but blocked drains/pipe... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Ginásio
  2. Centro de fitness

Sobre PureGym UK - Fareham

Escrito pela empresa

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Informações de contacto

  • Unit 2, Broadcut Retail Park, PO16 8SU, Fareham, Reino Unido

3,6

Aceitável

TrustScore: 3.5 em 5

89 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 92% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Can’t get logged in to members pass

Can’t get logged in to members pass , I need to get in I’m a member and don’t think this exceptable , not to be able to enter.

13 de maio de 2026
Opinião espontânea
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi Kevin, thanks for leaving us this review. We are sorry to see this is 1 star.

We are sorry to hear you are experiencing issues logging into the app.
Please can you contact our Member Services team via email - member.services@puregym.com or Social Media DM's and they will be happy to take a look and advise you further.

We apologise for any inconvenience.

Thanks, PureGym

Classificada 5 em 5 estrelas

Purely friendly

I love the range of equipment in the gym. I enjoy using the weights machines and some of the cardio machines. It always has a friendly feeling. The manager and deputy manager have both been helpful when I've needed to ask anything. There are cleaning staff around frequently - cleaning the changing rooms, the machines and the gym floor etc.

30 de abril de 2026
Opinião espontânea
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi Lauren- Thanks for taking the time to leave this review, we're delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout and we love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym overall and look forward to seeing you back soon! Thanks, PureGym

Classificada 5 em 5 estrelas

Pure Gym Fareham

This was my first session, i was dreading it to be honest, due to health and injuiries I have been out of doing anything for a few years.I felt the coach was welcoming and made my feel at ease, met the manager and she was welcoming and friendly also, overall great experience

18 de fevereiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

the app won't recognise my pin despite …

the app won't recognise my pin despite numerous attempts!!

12 de novembro de 2025
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi Sarah - Thank you for taking the time to leave a rating, but I'm sorry to see it's 2 stars. We strive to provide the best service possible, and your feedback is important to us. I'm sorry to hear this has been your experience of the app. If this is an ongoing issue, we would ask that you get in touch with our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym

Classificada 5 em 5 estrelas

Easy to join and access

Easy to join and access. Gym clean with great equipment

7 de setembro de 2025
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi. Thanks for taking the time to leave this review, we are delighted to see that this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We are glad to hear of your easy joining process and don't forget that your app has lots of features so that members can get the most out of their membership!

We look forward to seeing you back in the gym soon and supporting your health and fitness goals!

Thanks, PureGym

Classificada 5 em 5 estrelas

My mate did it for me so it was really…

My mate did it for me so it was really easy for me

5 de março de 2025
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi Robert - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Classificada 5 em 5 estrelas

A great place to train

A great place to train

28 de fevereiro de 2025
Opinião espontânea
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi Nigel - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Classificada 5 em 5 estrelas

really straight forward

really straight forward, easy peesy

21 de fevereiro de 2025
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi Daimon - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Classificada 5 em 5 estrelas

A great flexible way to keep fit.

18 de fevereiro de 2025
Opinião espontânea
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi there - Thank you for taking the time to leave this review! We couldn't agree more on that one; we know flexibility is important to our members and we are here to provide! Our app also has lots of features so that members can get the most out of their membership. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Classificada 5 em 5 estrelas

Great manager and everyone’s friendly

Great manager and everyone’s friendly

21 de janeiro de 2025
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi Reuben! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so.
Hope you continue to enjoy your time with us! Thanks, PureGym

Classificada 3 em 5 estrelas

Well equipped gym

Well equipped gym, well kept equipment. Charging room facilities need better maintenance. Showers not very, toilets frequently out of order and lockers need work.

9 de janeiro de 2025
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi Stuart - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

Staff do undertake regular maintenance checks and work hard with our facility providers to ensure that our facilities and equipment are fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym.

Classificada 5 em 5 estrelas

Great gym I often seem to end up back…

Great gym I often seem to end up back at PureGym no matter what new gym I try! I love the layout and the space at pure gym, at times it does tend to get a little busy but it’s not too difficult to adjust your workout based on the equipment that’s available. Great Gym.

14 de janeiro de 2025
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi there - Thank you for taking the time to leave this review. We always appreciate and take on member feedback.

Our gyms are indeed very popular and so can become busy especially at peak times, but this does fluctuate throughout the day. Members can also use the members area via the PureGym app or website to see how many people are in the gym.

Please also feel free to ask to switch in with a member while they rest between sets, this can also help you keep an even pace between sets. Thanks, PureGym.

Classificada 1 em 5 estrelas

The changing rooms are filthy

The changing rooms are filthy. Showers don’t work properly, tissue on the floor round the toilets. Only one sink working. No option for cold water to brush your teeth.

16 de dezembro de 2024
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.

Classificada 5 em 5 estrelas

Excellent instructors that encourage…

Excellent instructors that encourage and have fun.

14 de dezembro de 2024
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi Helen, thank you for taking the time to leave this review, we are delighted to see this is 5*s.



It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!



Thanks, PureGym

Classificada 4 em 5 estrelas

Value for money and convenience.

Value for money and convenience.

9 de novembro de 2024
Opinião espontânea
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi Lazza - Thank you for taking the time to leave this review! We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Classificada 5 em 5 estrelas

Joined by mistake!

Meant to join The gym Group!!! WOOKIE!

7 de outubro de 2024
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi Deidre - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback.

Fantastic news to hear that you’re happy with our app. We’ve provided lots of features so that members can get the most out of their membership, including classes and easy gym access. Those videos you have mentioned will greatly help to introduce you to good form, ensuring you have an effective exercise.

Have a brilliant fitness journey! Thanks, PureGym

Classificada 5 em 5 estrelas

A friendly environment

A friendly environment, great choice of equipment and great soundtracks.

2 de agosto de 2024
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi Claire! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of kit so that members have a variety of ways to workout.
Enjoy your next workout! Thanks, PureGym

Classificada 5 em 5 estrelas

Easy to understand and clear options

Easy to understand and clear options

31 de julho de 2024
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi Karl - Thank you for the 5* review and welcome to PureGym!

We hope you enjoy your new membership with us!

Thanks, PureGym

Classificada 5 em 5 estrelas

Very helpful and friendly

Very helpful and friendly

25 de junho de 2024
logótipo da PureGym UK - Fareham

Resposta da PureGym UK - Fareham

Hi Mrs Goodland! Thanks for taking the time to leave this 5 star review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so.
Hope you continue to enjoy your time with us! Thanks, PureGym

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