PureGym UK - Glossop Opiniões 71

TrustScore: 4 em 5

4,0

Wren Nest Retail Park, SK13 8GN Glossop, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I love pure gym , it’s a great place ,staff are very friendly and helpful . I do find it annoying when people use 2 machines at once ,eg leave there stuff on one machine and go off and use another ,e... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Getting better, gym is abit too warm even in winter, nice staff and trainers, some equipment is still sub par in quality and the services still dont justify the price we pay as customers. The gym is c... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I love PureGym and I’ve used it in and off for years. Now we finally have one in Glossop i rejoined. Unfortunately it’s just too small for the number of people who now attend. It’s by far the cheapest... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

All the introduction videos and explanations of how to workout. This let me crack on with my goals with ease. But upgrading or changing my tier of subscription is a nightmare, the page will not load o... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Ginásio
  2. Centro de fitness

Sobre PureGym UK - Glossop

Escrito pela empresa

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Informações de contacto

  • Wren Nest Retail Park, SK13 8GN, Glossop, Reino Unido

4,0

Bom

TrustScore: 4 em 5

71 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 92% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Friendly staff

Friendly staff, lots of help and assistance. Good equipment...

13 de fevereiro de 2026
Opinião espontânea
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi Dave- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout and we love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym overall and look forward to seeing you back soon! Thanks, PureGym

Classificada 5 em 5 estrelas

Piece of Cake

Staff were very friendly and helpful with explaining the sign up process. As well as that it was quite easy to do ☺️

15 de setembro de 2025
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi there - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Classificada 3 em 5 estrelas

Somebody needs to check the showers…

Somebody needs to check the showers more regularly and clean the plugholes from hair like I had to yesterday! The toilets need cleaning more often as well!
Other than this, the staff are pretty friendly and helpful!

15 de abril de 2025
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi Nigel - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.

Classificada 5 em 5 estrelas

Plesent young lady showed me around…

Present young lady showed me around told me everything I needed to now helped me with my registration it was really easy.

13 de fevereiro de 2025
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi Paul – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Classificada 1 em 5 estrelas

The showers are borderline horrific

The showers are borderline horrific
This pure gym is the most expensive monthly membership fee I have paid yet the cleanliness is shocking
(To note I use the gym at 6am)

5 de janeiro de 2025
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.

Classificada 5 em 5 estrelas

Nice environment

Great selection of machines, very clean and everyone attending is friendly

29 de dezembro de 2024
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi Christian - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Classificada 5 em 5 estrelas

Reem’s classes are the best

Reem’s classes are the best - she is amazing. She has such good knowledge and above all, she makes it enjoyable!

14 de dezembro de 2024
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Classificada 3 em 5 estrelas

My code didn’t work to let me in which…

My code didn’t work to let me in which was quite inconvenient. Staff were lovely and happy to help.

13 de novembro de 2024
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused on your visit, but glad staff on site were able to assist on the day.

If experiencing consistent pin issues please reach out to our Member Services team who will be happy to help! Thanks, PureGym

Classificada 3 em 5 estrelas

I did not like the machines are quite…

I did not like the machines are quite old and dirty.
The troopers and showers were disgusting . A real shame.

19 de outubro de 2024
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi Manoel - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym

Classificada 2 em 5 estrelas

Gym is a mess, urine on the toilet seat/floor/Walls.

Gym is a mess, changing rooms are dirty and it's basically a youth club with none of the groups of teenagers actually using the gym for the right reasons.

7 de setembro de 2024
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi Niall. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym

Classificada 5 em 5 estrelas

Very easy to join Pure Gym and grateful…

Very easy to join Pure Gym and grateful for the videos on YouTube like how to get in 🙈

29 de abril de 2024
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi Dawn, thank you for the 5* review and welcome to PureGym!

We hope you enjoy your future visits to the gym!

Thanks, PureGym

Classificada 1 em 5 estrelas

Over crowded

The gym is just a mess l, weights everywhere. Need to expand to cope with the amount of members

21 de abril de 2024
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi Paul - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Team or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Classificada 2 em 5 estrelas

No Weighted dip facility

I came to do a weighted dip session. Surprise surprise, there was no facility to do weighted dips. Only an assisted dip machine with a seat in the way so my planned session never happened. Its a good gym in terms of they provide resistance bands and dip belts. Membership fees here is steep for a puregym, you'd think a steam room would be included.

5 de março de 2024
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Classificada 4 em 5 estrelas

Great Gym to get started in, hard to change tiers of subscription

All the introduction videos and explanations of how to workout. This let me crack on with my goals with ease. But upgrading or changing my tier of subscription is a nightmare, the page will not load on app or website regardless of device.

25 de fevereiro de 2024
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi, thank you for leaving us this review. We appreciate and value our member feedback.

We are sorry to hear you were having issues and we do hope this has now been resolved. If you still require help, we advise reaching out to Member Services via email or social media. They will be happy to advise and assist you further.

Thanks, PureGym

Classificada 5 em 5 estrelas

Very polite and helpful staff

Very polite and helpful staff, everything explained, well equipped, clean and affordable

26 de fevereiro de 2024
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi John, it's great to hear you're enjoying PureGym, and thank you for the 5* review!

Richard, PureGym

Classificada 4 em 5 estrelas

No major problems

No major problems. Used the telephone number but no human and asked to email. Helpful reply to email

8 de fevereiro de 2024
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi Paul. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Classificada 5 em 5 estrelas

Well run

Well run, clean, great range of equipment. Nice vibe.

8 de janeiro de 2024
Opinião espontânea
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi there! Thank you for taking the time to leave this review, we are delighted to see this is 5*s.

It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!

Classificada 3 em 5 estrelas

Room for improvement lately

There's a couple of growing trends I have noticed. 1. People using treadmills then going away and leaving their stuff on the treadmill whilst they do some other circuit drills and coming back to the treadmill after 10 mins away. This is out of order and signs are needed to re iterate if you leave a machine other than to get water or use the toilet... you give it up.
2. The hygiene of users is almost non existent. Virtually nobody cleans machines/ weights after use.

22 de dezembro de 2023
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi Lee. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time etc.) so this can be investigated.

Thanks, PureGym.

Classificada 5 em 5 estrelas

I love pure gym

I love pure gym , it’s a great place ,staff are very friendly and helpful .
I do find it annoying when people use 2 machines at once ,eg leave there stuff on one machine and go off and use another ,especially when it’s quite busy .also people sitting on machines for lengths of time on there mobile phones

21 de dezembro de 2023
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

Unfortunately, we are unable to monitor the usage of phones in our gyms, however if people are sitting on equipment or reserving we would strongly advise approaching a member of staff on the floor who will be able to help further, as this is not tolerated.

Thanks, PureGym

Classificada 5 em 5 estrelas

Excellent facilities.

18 de dezembro de 2023
logótipo da PureGym UK - Glossop

Resposta da PureGym UK - Glossop

Hi Christine. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

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