Overall, the gym is pleasant to use - there’s a variety of equipment and the women’s area is decent enough to cover at least 70% of your workouts. However, the toilets and the changing rooms are in di... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoChapel Street, CV11 5TZ Nuneaton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Overall I love this gym (Nuneaton) friendly staff and great classes, however the toilets really need some TLC, there are only 3 and they are unisex - none in the changing rooms so often none available... Ver mais
A empresa respondeu
The gym is undergoing some internal upgrades. The initial layout was badly planned with most cardio equipment too close to each other. I personally complained to the Gym manager about this.... Ver mais
I’ve had a good experience so far at the nuneaton pure gym.started going since January 2013.currently only go 4 times a month as an add on.but would like to increase.best to go off peak times as it ca... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre PureGym UK - Nuneaton
Escrito pela empresa
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Informações de contacto
Chapel Street, CV11 5TZ, Nuneaton, Reino Unido
3,6
Aceitável
114 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Hygiene issues
Overall, the gym is pleasant to use - there’s a variety of equipment and the women’s area is decent enough to cover at least 70% of your workouts. However, the toilets and the changing rooms are in dire need of cleaning/altering. The changing rooms, at least the women’s, reek of sewage and poo. I can locate the smell from the hairdryers as I whenever someone uses it, the smell becomes stronger and unbearable. There seems to also be a smell from the showers, but nowehere near as bad as whatever has happened to the hairdryers - this makes the entire room stink, with people having to rush in and out, or cover up their noses to avoid smelling it. The toilets are horrific, there should be at least more frequent and more deeper cleaning, or make 2/3 of them gendered. The smell and amount of urine on the floor is extreme, it’s terrible to even go in and sometimes I even avoid using it if it reaches such an unusable state. Quite literally there are urine puddles, splashes, USED toilet paper all over the floor - clearly some members don’t have basic hygiene awareness, but these need cleaning much much more often than the usual routine they have. Honestly, Id quit this gym from the hygiene, smell, and cleanliness alone but there’s not much else that offers 24/7 access locally.
9 de maio de 2026
Opinião espontânea
Resposta da PureGym UK - Nuneaton
Hi Karina. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We fully understand the importance of cleanliness and hygiene within our gyms. We would advise raising your concerns with the Gym Manager so they can further investigate as they can assist in finding the right resolution and escalate anything further should it need to be.
Thanks, PureGym
Good gym
Kept clean, good prices, new equipment is really nice. Overall a good environment
26 de agosto de 2025
Resposta da PureGym UK - Nuneaton
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout and we are really happy to hear you enjoy using the gym overall! Thanks, PureGym
The gym was clean and all the staff…
The gym was clean and all the staff members were friendly. There was a really good vibe in Nuneaton.
16 de fevereiro de 2026
Opinião espontânea
Resposta da PureGym UK - Nuneaton
Hi Delton- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! Thanks, PureGym
New setup cramped and uncomfortable
The womens only area has completely ruined the upstairs of the gym. The owner mentioned its a small area, but it literally takes up 30% of the upstairs floorspace.
This has resulted in all the machines being crammed together like sardines - No room to move, no personal space, and if you want to wait to use a machine you have nowhere to stand, the entire setup now is entirely impractical.
Downstairs seems like an overall improvement, altho no idea why they wasted space with a big ole metal fence..
But the upstairs has majority of the machines, all of which are now extremely close to each other, giving everyone an inferior experience.
I understand the idea around a womens only space, however it should not come at the expense of *all* gym members who pay the same amount no-matter their gender, it should not take up so much space, and it should not result in turning the upstairs to a squished, awkward, uncomfortable experience.
Will be cancelling my membership shortly, and have heard a lot of others will be doing the same for the reasons I listed above.
Edit: They've replied with a copy and paste saying its a small compromise - Its not small at all, its taken up 30% of the space,resulted in the entire upstairs being cramped, and now we have lasses moving machines into the area so men can't even use them or get them back!
24 de outubro de 2025
Opinião espontânea
Resposta da PureGym UK - Nuneaton
Hi David - Thanks for taking the time to leave this review, we are sorry to see this is 1 star. PureGym works hard to upgrade our gyms to provide a great space for everyone. Following feedback from female members, we have created women’s workout spaces in some of our gyms. We appreciate it does mean a very small compromise on the rest of the gym, however all equipment in the women’s workout space is duplicated in the rest of the gym. Thanks, PureGym
Feel like a second class gym user
PureGym seems to want to have it's cake and eat it, not sure if that is specific to this gym or the company as a whole, but I do not appreciate paying for the privilege of feeling like a second class gym user.
They have recently introduced a women's only area in Nuneaton, as they must covet the market of women that don't want to go to a unisex gym, so you're paying for PureGym to expand their reach, and if you're a man you're not allowed to get access to areas of the gym in return.
Women don't have to pay more for this privilege as far as I can tell, and there are more men than women at this gym (based on the eye test) so men appear to be paying the same to be excluded from parts of the gym, which I don't think is fair.
Men are the bulk of your customers and I don't think they should pay the same price to have less access than female members. I refuse to support this change, so have cancelled my membership and would would not blame other men if they decided to do the same, as I feel like a second class gym user.
4 de setembro de 2025
Opinião espontânea
Resposta da PureGym UK - Nuneaton
Hi Martin - Thanks for taking the time to leave this review, we are sorry to see this is 1 star. PureGym works hard to upgrade our gyms to provide a great space for everyone. Following feedback from female members, we have created women’s workout spaces in some of our gyms. We appreciate it does mean a very small compromise on the rest of the gym, however all equipment in the women’s workout space is duplicated in the rest of the gym. Thanks, PureGym
Overall good
3 de setembro de 2025
Resposta da PureGym UK - Nuneaton
Hi Bilal - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym
Think about beginners
Joining was very easy today.
I’m being asked to give a review here immediately after joining. I havnt been to the gym yet.
I have selected beginner training workouts but can’t see the details of those routines, possibly as I’m unfamiliar with the app which I just downloaded.
Ask me again for a rating after I have been to the gym at least 3 times
8 de maio de 2025
Resposta da PureGym UK - Nuneaton
Hi Mark - Thank you for your feedback on joining! We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. In regard to the workout, if you head to the training tab on the app > your plan > Workout 1, when you click this it will give you a breakdown of the workout and exercises within this. If you need any further information on this, please get in touch directly via email at member.services@puregym.com or through our social media channels: @puregym on X and Facebook, or @puregymofficial on Instagram. Thanks, PureGym
Nuneaton
I've been a member of Nuneaton gym since it opened, and I've seen various staff come and go over the years. I have to say, I was extremely pleased to see both Monika and Sarah back; they have made a significant difference in the atmosphere and overall experience.
The staff here are incredibly friendly and go above and beyond to help members. They work hard to ensure the gym is clean and that all equipment is accessible, which I truly appreciate. However, I do think it's time for the bikes to be replaced, as they could use an upgrade to enhance the workout experience.
My only negatives would be the smell of urine in the toilets. But that’s not the fault of the staff, I feel maybe the ventilation could be better and as summer is approaching I hope the air conditioning will be in full working order, as it hasn’t always been.
Overall, I'm happy with my time at the gym and grateful for the dedicated staff who make it a welcoming place to work out.
24 de abril de 2025
Opinião espontânea
Resposta da PureGym UK - Nuneaton
Hi Paula – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Regarding the toilets we fully understand the importance of cleanliness and will be dealt with. Thanks again, PureGym.
Easy joining
Easy joining. Pure gym lady (monika) was so friendly and helpful
27 de fevereiro de 2025
Resposta da PureGym UK - Nuneaton
Hi there – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
I got a code from friend aloowing me 1…
I got a code from friend aloowing me 1 day pass for free. Put the code in, says total £0. When it comes to pay it's £8.99
Is it a joke??? Tried 3 times, code was correct, total of £0 but still had to pay £8.99..paid to have a look if I like it but experience and first impression wasn't good at all.
27 de janeiro de 2025
Resposta da PureGym UK - Nuneaton
Hi Ksenia - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
If you could get in touch with us directly with the Member Services Team (by email or via social media) to provide more information, we can help you further. It sounds like you might be applying multiple promotions at once or applying to an inapplicable gym. We can certainly help you further though! Thanks, PureGym.
Resposta da PureGym UK - Nuneaton
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
If you could get in touch with us directly with the Member Services Team (by email or via social media), we can help you get your membership updated. Thanks, PureGym.
With it being open 24 hours means I can…
With it being open 24 hours means I can go
15 de dezembro de 2024
Resposta da PureGym UK - Nuneaton
Hi there- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym
THIS GYM IS BUILT ON AMAZING MANAGEMENT…
THIS GYM IS BUILT ON AMAZING MANAGEMENT AND GREAT MEMBERS...
8 de dezembro de 2024
Opinião espontânea
Resposta da PureGym UK - Nuneaton
Hi there – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Brilliant Help and great customer Service
Brilliant Help and great customer Service.
I was helped out so much in my freeze of
Membership due to a bad injury of my arm.
PureGym might be a massive organisation but they have shown they have the personal touch and shown a human approach in helping me.
Thank you
13 de novembro de 2024
Opinião espontânea
Resposta da PureGym UK - Nuneaton
Hi Steve – Thank you for leaving this review! I hope your arm is healing quickly!
Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Great gym friendly atmosphere clean…
Great gym friendly atmosphere clean well maintained equipment top marks!
12 de novembro de 2024
Opinião espontânea
Resposta da PureGym UK - Nuneaton
Hi Jenny - Thank you so much for your feedback! We're glad to hear you're enjoying the range of equipment and friendly atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Lots of modern equipment and plenty of…
Lots of modern equipment and plenty of workout space. At the right hour you can workout exactly as on planned routine
26 de outubro de 2024
Opinião espontânea
Resposta da PureGym UK - Nuneaton
Hi Brian - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Very good gym.
Very good gym. Spacious with lots of equipment always clean and tidy as can be.
5 de outubro de 2024
Opinião espontânea
Resposta da PureGym UK - Nuneaton
Hi Sukhy - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Resposta da PureGym UK - Nuneaton
Hi Okey. Thanks for taking the time to leave this 5 star review!
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so; great to hear our Member Services team could help! Thanks, PureGym
Easy to use great equipment and lots of…
Easy to use great equipment and lots of space. Excellent descriptions of what you need to bring and where to find the gym
6 de julho de 2024
Resposta da PureGym UK - Nuneaton
Hi there - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
We hope you continue to enjoy your visits!🙌
Thanks, PureGym
Resposta da PureGym UK - Nuneaton
Hi Arun! Thank you for taking the time to leave this 4 star review. It is great to hear the signing up process was straightforward.
Hope you enjoy your time with us! Thanks, PureGym
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.