The gym is proper small compared to others. The showers and changing rooms stank. Changing rooms were also small. For the price it is not worth it. Equipment was very limited and not good enough. Visi... Ver mais
A empresa respondeu
North Road Retail Park, PR1 1NQ Preston, GB
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The gym is proper small compared to others. The showers and changing rooms stank. Changing rooms were also small. For the price it is not worth it. Equipment was very limited and not good enough. Visi... Ver mais
A empresa respondeu
The revamp has improved the Gym 100% and whilst I was considering moving prior to this I am now satisfied that Pure Gym offers everything I need for my workouts. The only criticism being that the gro... Ver mais
PureGym Preston is always clean, spacious, and has everything I need for my workouts. I’ve been training with Zoe, and she’s been amazing! She’s professional, friendly, and always keeps sessions fun w... Ver mais
A empresa respondeu
Relatively straightforward to join. I did so at the last minute after a friend suggested joining. I wish I'd looked at the different tiers properly as I opted for the cheapest in my haste and I then... Ver mais
A empresa respondeu
Escrito pela empresa
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
North Road Retail Park, PR1 1NQ, Preston, Reino Unido
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The gym is proper small compared to others. The showers and changing rooms stank. Changing rooms were also small. For the price it is not worth it. Equipment was very limited and not good enough. Visited once and cancelled membership next day. Didn’t even get a refund. Someone who started with me got a refund without even asking

Resposta da PureGym UK - Preston
Friendly atmosphere and large selection of equipment and facilities.
The standard has gone down. Place is not clean and machines are not maintained. We complained about the clock not working and after 6 months waiting, they have taken the clock away! Nowhere to check the time in the entire Gym!!! . Can't they afford a clock?
Excellent gym. All machines and weights i need for my training program. Knowledgeable Personal Trainers always happy to help.
Clean changing and shower facilities.
Can't fault it at all.

Resposta da PureGym UK - Preston
PureGym is a good place to work out clean and well-equipped. I haven’t interacted with the staff yet, but they seem helpful. The only downside is that it gets quite crowded during peak hours, especially between 6 and 8 PM. Sometimes it’s hard to get machines right away, and you have to wait a bit. Aside from that, it’s a solid gym overall, and I’d recommend it.

Resposta da PureGym UK - Preston

Resposta da PureGym UK - Preston
I can highly recommend this gym. I have been a member for 8 months now and the staff are amazing. They were brilliant when I came in for an induction. Eve the manager showed me around and helped me book onto a class showing me how to use the weights confidently. I then after 3 days I met James Dodding who as a personal trainer. He has helped me transform the way I look and feel. I train early morning and love that the staff are all friendly and always say hello. They are always on hand to help with training questions or around classes to take. Overall I love going to the gym and because it’s so friendly I now train 4 days a week. I know I’m in great safe hands.

Resposta da PureGym UK - Preston
Love Pure Gym always have a good experience, great equipment and lovely staff. Do you think the whole entry procedure is needed? Feels like entering a space craft.

Resposta da PureGym UK - Preston
I get exactly what I want-no frills eg sauna, steam room etc.It's close to me and there is always plenty of parking.Gym off peak is usually not too bust-evenings it's a different story. Good range of equipment available. Only gripes are out of the hands of the staff. who are all great. Management very helpful and trainers polite and knowledgeable. Pure gym as a company could do with finding reliable maontainence contractors; air con was out for weeks earlier this year and given that the new treadmills don't have fans the gym was so hot, it also smelt like a zoo!!Sit up bench still broken- no one seems able to fix it and the staff get given a hard time. Come on higher-ups get your act together!!
Would"t think of going anywhere else; no one can match the price.

Resposta da PureGym UK - Preston
I’ve been to several gyms, but this one truly stands out. The equipment is top-notch, always clean and well-maintained. The trainers are incredibly knowledgeable, motivating, and genuinely care about helping you reach your fitness goals. The atmosphere is positive, energetic, and welcoming — whether you’re a beginner or a regular, you always feel comfortable here.
The staff go above and beyond to create a supportive community, and the classes are both challenging and fun. I’ve seen amazing progress since joining and actually look forward to my workouts now!
If you’re looking for a place that combines great facilities, expert guidance, and a motivating vibe — this gym is hands down the best choice. 💪🔥

Resposta da PureGym UK - Preston
Very good and brilliant price great fir shift workers

Resposta da PureGym UK - Preston
PureGym Preston is always clean, spacious, and has everything I need for my workouts. I’ve been training with Zoe, and she’s been amazing! She’s professional, friendly, and always keeps sessions fun while challenging me to do better. Zoe has really helped me build confidence and improve my technique. I’d highly recommend her to anyone looking for a supportive and motivating personal trainer.”

Resposta da PureGym UK - Preston
You've sent me a code that doesn't work I've been here twice and can't get in I don't live near by It was raining last night how dare you charge me for a gym I can't access

Resposta da PureGym UK - Preston
Facilities good, music can be a bit too loud at times to hear my music on my headphones. The only thing letting it down is the miserable staff who don’t even greet you and just sit on their phones. I sent a email and never heard back, going to cancel based on that alone.

Resposta da PureGym UK - Preston
It's good located and accesible,
but it will be good if the air quality could be improved or air con to work more often, hard to breath sometimes. Also, sometimes is no cleaning kit available to wipe the equipment.

Resposta da PureGym UK - Preston
Always machines are broken air conditioning in off from past one month and management don't bother to sort it out its so humid you cant even breath. Air-conditioning is off from over a month now disgusting way of saving money will leave soon by the end of this month

Resposta da PureGym UK - Preston
Friendly, informed and professional member of staff helped me with questions and arranging membership

Resposta da PureGym UK - Preston
Pure Gym Preston is such a friendly place to visit. For me it is a great way to start the day among friendly members and welcoming staff. Staff on hand from Nicha, Eva, Jonathan, Brandon, Zoe, James, Samir, Andy and Adrian always happy to help you.

Resposta da PureGym UK - Preston
My PT taster session with Brandon was excellent felt comfortable and d explained everything precisely highly recommend

Resposta da PureGym UK - Preston
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