PureGym UK - Runcorn Opiniões 97

TrustScore: 4.5 em 5

4,4

Bridge Retail Park, WA7 5AQ Runcorn, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Love the makeover and new equipment. The area upstairs for free weights is great. Leisas Pilates class and Cians classes are the best. Leisa makes Pilates fun. Cian is very knowledgeable and... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Have been a member throughout 2022 but this gym is in desperate need of updating. You tell us to leave comments in the box but the equipment is still not being updated!! I will have to go to Widnes if... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I grabbed a free three day pass offer before signing up. The App is really good, easy to book classes, add goals and receive a personalised programme. Feel confident now starting and loads of support... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Overall I’ve got no issues with this gym, but some equipment could do with repairs or upgrades. Although this would not stop my workout, as I would find alternative solution, others though maybe a lit... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Ginásio
  2. Centro de fitness

Sobre PureGym UK - Runcorn

Escrito pela empresa

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Informações de contacto

  • Bridge Retail Park, WA7 5AQ, Runcorn, Reino Unido

4,4

Excelente

TrustScore: 4.5 em 5

97 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 92% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Love the makeover and new equipment

Love the makeover and new equipment. The area upstairs for free weights is great. Leisas Pilates class and Cians classes are the best. Leisa makes Pilates fun. Cian is very knowledgeable and motivational.

11 de maio de 2026
Opinião espontânea
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi Rach. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Classificada 4 em 5 estrelas

Good value for money

Good variation of equipment and staff are great, but not overly clean

1 de junho de 2025
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi Meg- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of kit so that members have a variety of ways to workout and we love being able to help and chat to our members when given the opportunity to do so! We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym

Classificada 5 em 5 estrelas

straightforward no complications,

straightforward no complications,

19 de dezembro de 2025
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi. Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Classificada 4 em 5 estrelas

No phone service

I just wish there was a telephone service for queries and info. It took me 5 days to find out why my pin was blocked.

4 de setembro de 2025
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi, thanks for taking the time to leave this review!

We apologise for any inconvenience caused by this. We no longer accept inbound calls from members, but our Member services team can always be contacted via Social Media DM or email at member.services@puregym.com.

Our team work hard to get through all messages and always aim to be back in touch to assist with your query as soon as they can.

If you are at the gym during staffed hours and require further assistance, please do not hesitate to press the assistance buzzer on the Easy Access doors so a member of the team can help!

We hope to see you back in the gym soon!

Thanks, PureGym

Classificada 5 em 5 estrelas

Jack was extremely helpful

Jack was extremely helpful. Looking forward to my fit journey with you.

30 de agosto de 2025
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi Tumi - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Classificada 5 em 5 estrelas

Fantastic staff and excellent classes for everyone

Fantastic staff

7 de julho de 2025
Opinião espontânea
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Classificada 5 em 5 estrelas

leigh was great thank you very helpful

leigh was great thank you very helpful

3 de julho de 2025
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi Stephen. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Classificada 5 em 5 estrelas

Sign up process

Sign up process, easy to follow instructions

29 de maio de 2025
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi Derek - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym

Classificada 5 em 5 estrelas

Participated in leigh's lunch time lift…

Participated in leigh's lunch time lift class,great class well worth attending.
All for mental health week

14 de maio de 2025
Opinião espontânea
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi Jane - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoyed this class as part of Mental Health Awareness Week! Thanks, PureGym

Classificada 3 em 5 estrelas

Let down by dirty changing rooms

Let down by dirty changing rooms. Mostly litter but the changing room and lockers are not looked after.
Nice Gym equipment, plenty of space

26 de abril de 2025
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi Graham - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.

Classificada 5 em 5 estrelas

Staff are amazing

Staff are amazing, equipment is second to none and range of classes is very comprehensive. PT instructor is a must if you want to use the numerous pieces of equipment.

28 de março de 2025
Opinião espontânea
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi Niel. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Classificada 4 em 5 estrelas

Runcorn is poor machine are poor needs…

Runcorn is poor machine are poor needs updating and not big enough…

28 de dezembro de 2024
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi Jake - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Please note due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Classificada 5 em 5 estrelas

It was good however the weights are all…

It was good however the weights are all over the place and not in order

23 de novembro de 2024
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi there - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment. Your feedback regarding the weights has been passed onto your local club for review.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Classificada 2 em 5 estrelas

Dirty & messy

Dirty, nails on the floor..! And dumbbells are everywhere

9 de novembro de 2024
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.

Classificada 5 em 5 estrelas

Easy to join

2 de setembro de 2024
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi Miss Formby. Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.

Hope you enjoy your membership with us! Thanks, PureGym

Classificada 5 em 5 estrelas

I grabbed a free three day pass offer…

I grabbed a free three day pass offer before signing up. The App is really good, easy to book classes, add goals and receive a personalised programme. Feel confident now starting and loads of support available in gym. I had a show around with a PT who explained how they are available anytime for questions and to book 121.

23 de agosto de 2024
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi there - It's great to hear you enjoyed your first visit to PureGym, and our gym team could help show you around!

Thank you for the 5* review!

Thanks, PureGym

Classificada 5 em 5 estrelas

I popped in for a look around and the…

I popped in for a look around and the staff at the runcorn gym were very welcoming, shown me round and answered any questions...joined online straight away

20 de agosto de 2024
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi there. Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so; great to hear you enjoyed your tour, and all queries were answered ahead of joining.

Enjoy your membership with us! Thanks, PureGym

Classificada 5 em 5 estrelas

Sign up process

Sign up was straight forward and do easy! Thank you 🙏

4 de agosto de 2024
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi Sandra - Thank you for the 5* review and welcome to PureGym!

We hope you enjoy your new membership with us!🙌

Thanks, PureGym

Classificada 5 em 5 estrelas

A****

A**********

25 de julho de 2024
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi Tony! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Hope you continue to enjoy your time with us! Thanks, PureGym

Classificada 5 em 5 estrelas

Great convenient gym

Relaxed, friendly, well equipped gym…it’s clean and has a good variety of equipment to use. And no judgement!

14 de julho de 2024
Opinião espontânea
logótipo da PureGym UK - Runcorn

Resposta da PureGym UK - Runcorn

Hi there! Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of kit so that members have a variety of ways to workout.
Hope you continue to enjoy your time with us! Thanks, PureGym

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