My first visit, gym is nice and clean, the people in there using seemed friendly and helpful.Wasn’t overloaded with members when I went which is how I like it. Lots of equipment and user friendly espe... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoCrown Park, NN10 6AR Rushden, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Really easy to register. Love the QR code access to the gym through the app. Love the impersonal nature of it all. Book on the app, turn up to the class, work out, leave. The person that was running... Ver mais
A empresa respondeu
Upon entering the puregym site in rushden I went to purchase a protein shake from the vending machine. After consuming half the bottle it seemed to taste a bit weird. After looking at the best befor... Ver mais
A empresa respondeu
Had a friend membership with my husbands membership to try the gym to see if I wanted to join. This allowed me four visits which I used up but I could not see anyway to upgrade my membership to a ful... Ver mais
Informações sobre a empresa
Sobre PureGym UK - Rushden
Escrito pela empresa
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Informações de contacto
Crown Park, NN10 6AR, Rushden, Reino Unido
3,8
Bom
87 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My first visit
My first visit, gym is nice and clean, the people in there using seemed friendly and helpful.Wasn’t overloaded with members when I went which is how I like it. Lots of equipment and user friendly especially for a beginner like me.
31 de janeiro de 2026
Opinião espontânea
Resposta da PureGym UK - Rushden
Hi Shaun- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of kit so that members have a variety of ways to workout and we love being able to help and chat to our members when given the opportunity to do so! Members can also use the members area via the PureGym app or website, to see how many people are in the gym! We look forward to seeing you back in the gym soon! Thanks, PureGym
Best gym experience ever
Really easy to register. Love the QR code access to the gym through the app. Love the impersonal nature of it all. Book on the app, turn up to the class, work out, leave. The person that was running the class was excellent at checking I was doing things properly & not hurting myself. Best gym experience ever.
1 de dezembro de 2025
Opinião espontânea
Resposta da PureGym UK - Rushden
Hi Katherine - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and these classes! We hope you enjoy your new membership! Thanks, PureGym
Clean, Good equipment, Safe.
Clean, plenty of equipment. Codes needed to enter and needed for the changing rooms - Very secure and feels safe during night and early morning
3 de abril de 2025
Resposta da PureGym UK - Rushden
Hi Samuel - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments and hear how you feel using our facilities! Thanks, PureGym
Vending machine drinks out of date
Upon entering the puregym site in rushden I went to purchase a protein shake from the vending machine. After consuming half the bottle it seemed to taste a bit weird. After looking at the best before end date it turned out that the shake was 3 months out of date. I later on during my workout felt unwell and had to leave early.
Being this was my first return to this gym in over a year I was massively let down by the standards in the drinks that were provided and especially after the fact I fell ill really put a dent on my return to fitness.
8 de novembro de 2025
Resposta da PureGym UK - Rushden
Hi Steven - Thank you for taking the time to leave this review, we are sorry to hear of this experience. We would like to assure you that we have investigated the concerns you have raised, and a member of the team has contacted the email address linked to your account. Thanks, PureGym
Sunday morning workout
Relaxed place to workout. Quality equipment.
12 de outubro de 2025
Opinião espontânea
Resposta da PureGym UK - Rushden
Hi Martin - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout, and it’s great to see your positive comment! Thanks, PureGym
Unprofessional
Appalling behaviour from one PT in particular whose done nothing but harass women at this gym and make them feel uncomfortable. Multiple friends of mine cancelling their membership due to feeling uncomfortable. Should focus on training clients maybe instead of asking them to check their dating app matches
11 de setembro de 2025
Opinião espontânea
Resposta da PureGym UK - Rushden
Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We have a zero-tolerance policy on any form of harassment or inappropriate behaviour and take any concerns of this nature seriously. We ask that any concerns are raised with the gym manager directly, or to safespace@puregym.com; a confidential means of alerting us to any behavioural concerns. We please ask that you get in touch with further details, to allow us to conduct a full investigation into this matter. Thanks, PureGym
I had never been to a gym before
I had never been to a gym before, I went with my daughter. It was great! Good parking Did quite a few machines😁 clean friendly place 👍
5 de setembro de 2025
Resposta da PureGym UK - Rushden
Hi Julie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Very good gym
Spacious, not too busy, lots of machines, dumbells and other equipment. Although there either wasn’t a free water filling station or I just couldn’t find it which is very likely
10 de agosto de 2025
Resposta da PureGym UK - Rushden
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall! If you have any have any concerns regarding the facilities available at your home gym, please do not hesitate to speak to a member of our gym team and they will be happy to assist further with this!
Thanks, PureGym
Having been a member of pure gym…
Having been a member of pure gym before, a little disappointed by the size of the gym
2 de agosto de 2025
Resposta da PureGym UK - Rushden
Hi Joanne - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Resposta da PureGym UK - Rushden
Hi there - Thank you for taking the time to leave a rating, but I'm sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. So that we can look into this and advise further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
Friendly helpful staff
Friendly helpful staff. It is a local gym easy to get to. Great atmosphere.
28 de dezembro de 2024
Resposta da PureGym UK - Rushden
Hi there - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Equipment not kept clean
The equipment is not kept clean
The staff rather sit on there phones or chat to colleges, rather than checking equipment.
There are hardly any or no cleaning materials to wipe the equipment down.
Other members don’t seem to care how they leave equipment after uses.
Big shame that they have every available.
14 de dezembro de 2024
Resposta da PureGym UK - Rushden
Hi Philip - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of supplies being available to members and staff and this will be dealt with. Thanks, PureGym.
Having never been to a gym before…
Having never been to a gym before trainer was very helpful & informative.
30 de novembro de 2024
Resposta da PureGym UK - Rushden
Hi Ray – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Easy to follow sign up process and easy…
Easy to follow sign up process and easy navigation around the app.
6 de setembro de 2024
Resposta da PureGym UK - Rushden
Hi there - Thank you for the 5* review and welcome to PureGym!
We hope you enjoy your new membership with us!
Thanks, PureGym
Resposta da PureGym UK - Rushden
Hi there - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
Thanks, PureGym
some difficulties upgrading
Had a friend membership with my husbands membership to try the gym to see if I wanted to join. This allowed me four visits which I used up but I could not see anyway to upgrade my membership to a full monthly membership even after husband removed me as his buddy. Have had to log out of app and start new membership with work email.
However gym is fab, multiple classes and equipment to choose from, enjoyed the four visits I've done so far. Gym is clean and well equipped, staff seem friendly and approachable.
24 de abril de 2024
Issue sorted quickly. Thank you
Had an issue with the app which meant a class had I cancelled, appeared as booked when I uninstalled and reinstalled the app. This was likely to lead to a no show strike. Emailed puregym member services and they sorted this out for me within 24 hours. Very helpful, thank you
2 de abril de 2024
Opinião espontânea
Resposta da PureGym UK - Rushden
Hi Leanne, it's amazing to hear you had a great experience contacting us, and thank you for the 5* review!
Thanks, PureGym
Good facilities, rude staff
The facilities were good but both of the members of staff I came across were rude - for example one interrupting mid-set to say we were in the way of a class starting at 9am even though at the time it was 8:24am… a smile and some pleases and thank yous would go a long way!
23 de março de 2024
Resposta da PureGym UK - Rushden
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated.
Thanks, PureGym.
Personal trainer Rachel is fantastic.
Personal trainer Rachel is fantastic.
8 de março de 2024
Opinião espontânea
Resposta da PureGym UK - Rushden
Hi Anita. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Yet another great training session with…
Yet another great training session with Adhinio. He seems to know how far to push me to get the right results and motivation to continue.
6 de março de 2024
Opinião espontânea
Resposta da PureGym UK - Rushden
Hi Susan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.