PureGym UK - St Albans Opiniões 77

TrustScore: 4 em 5

4,1

Abbey View Retail Park, AL1 2RJ St Albans, GB


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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Plenty of plates and dumbells. Good equipment, loving the assault bikes and cardio equipment. However there's a too many treadmills, I never see even half being used at once. Aswell as the area fo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great atmosphere and good personal trainers especially Tom which is been amaizing every step of the way towards a healthy lifestyle and weight loss. He is very helpful during classes and explains how... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Bathrooms are out of order multiple times a month - no working showers or toilets, signs on toilet doors say to go to macdonalds instead

A empresa respondeu

Classificada 5 em 5 estrelas

When I visted my local pure gym the person there explained how everything g worked to me and my partner and was extremely helpful (basically everything is done through the app) The gym was clean and h... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Ginásio
  2. Centro de fitness

Sobre PureGym UK - St Albans

Escrito pela empresa

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Informações de contacto

  • Abbey View Retail Park, AL1 2RJ, St Albans, Reino Unido

4,1

Bom

TrustScore: 4 em 5

77 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 91% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Classificada 2 em 5 estrelas

Bathrooms are out of order multiple…

Bathrooms are out of order multiple times a month - no working showers or toilets, signs on toilet doors say to go to macdonalds instead

5 de maio de 2026
Opinião espontânea
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi Millie, thanks for leaving us this review. We are sorry to see this is 2 stars.

We are sorry to hear this and apologise for any inconvenience caused. Staff do undertake regular maintenance and sometimes things can go wrong. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all in full working order as soon as is safely possible. If you have any concerns, please notify staff on site as soon as you can.

Thanks, PureGym

Classificada 5 em 5 estrelas

It was awesome

It was awesome! Great facilities and equipment. Very spacious. I did 2 classes and they were great. V happy I joined! Also the assistant manager there was so helpful.

15 de dezembro de 2025
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi Tanya- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. We are really happy to hear you enjoy using the gym overall and we look forward to seeing you back soon! Thanks, PureGym

Classificada 5 em 5 estrelas

Easy join

It was very easy it took me 2 minutes to do everything very straightforward and simple

8 de outubro de 2025
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi Miller - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process easy and found the membership options clear, that's exactly what we aim for! We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Classificada 5 em 5 estrelas

Friendly staff, clean and good environment

Friendly staff to introduce us to the gym yesterday. Easy to join the gym online. Easy pincode or QR scan to access the gym. Plenty of equipment, clean and pleasant environment.

26 de junho de 2025
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi there, thank you for taking the time to leave this review, we are delighted to see this is 5*s.

It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!

Thanks, PureGym

Classificada 4 em 5 estrelas

PureGym St Albans offers great value…

PureGym St Albans offers great value for money with clean facilities and helpful staff who explain the app-based system well. Fantastic instructors like Rome, Ricardo, and Adam lead engaging classes, though frequent schedule changes can be frustrating. Some equipment maintenance could improve, but overall, PureGym has what you need, especially for starters.

25 de fevereiro de 2025
Opinião espontânea
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi Acia. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Classificada 5 em 5 estrelas

Thoroughly enjoy the classes.

I have loved joining and attending the classes, which has really helped me through a challenging time in my life.

I really enjoy the 45 mins GLC with Pira Coren on a Tuesday, great variety and challenging at the same time.

18 de março de 2025
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi Lucy! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts.

It is great to hear about your experience and classes with Pira. Enjoy your next class! Thanks, PureGym

Classificada 5 em 5 estrelas

Really good gym and equipment

Equipment and speed to access equipment was exemplary. My only fault was the lack of sanitation spray for hands.

19 de março de 2025
Opinião espontânea
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi John! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of equipment so that members have a variety of ways to workout. We are really happy to hear you enjoy using the gym overall! Thanks, PureGym

Classificada 5 em 5 estrelas

Grace is very welcoming and has an…

Grace is very welcoming and has an amazing first experience today!

9 de março de 2025
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi there! Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so; it is great to hear about your experience with Grace. Hope you continue to enjoy your time with us! Thanks, PureGym

Classificada 5 em 5 estrelas

Amazing gym

Amazing gym, Grace is very helpful and lovely experience!

9 de março de 2025
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi there! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Classificada 3 em 5 estrelas

Gym was very busy when I arrived at…

Gym was very busy when I arrived at 5:25pm on 3/02/2025, I was not able to work on the machines I wanted and so left after getting access to some of the required ending my workout prematurely. I will give this another go this evening however if its the same I will be cancelling my membership. Regards

2 de fevereiro de 2025
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi there - Thank you for taking the time to leave this review. We always appreciate and take on member feedback.

Our gyms are indeed very popular and so can become busy especially at peak times, but this does fluctuate throughout the day. Members can also use the members area via the PureGym app or website to see how many people are in the gym.

Please also feel free to ask to switch in with a member while they rest between sets, this can also help you keep an even pace between sets. Thanks, PureGym.

Classificada 4 em 5 estrelas

Pros and cons

Plenty of plates and dumbells. Good equipment, loving the assault bikes and cardio equipment. However there's a too many treadmills, I never see even half being used at once. Aswell as the area for sled pulls or just general hyrox workouts is very minimal.

Some of the flooring is uneven. Especially in areas used for squatting.

Equipment is kept extremely clean. And there isn't any major damage sustained to any of the Equipment.

5 de janeiro de 2025
Opinião espontânea
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi Oliver - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Classificada 4 em 5 estrelas

Great gym with a variety of good…

Great gym with a variety of good working equipment to meet the needs of many people training for endurance, strength, hypertrophy and polymetric
A Good amount of space, a clean environment and very nice friendly, helpful staff.
I would offer a few suggestions to rate this gym a 10-10 as opposed to an 8 out of 10.
1. Keep people OFF the green carpet Area, As follows:
Keep static trainers off the green carpet while doing ab work, stretching, static weights training and general exercise that can be done in any space.
as the green carpet should ONLY be used for suitcase carry’s, walking burpee broad jumps,pushing, pulling the sledge, pushing, pulling the rope, lunge walking and any kind of movement exercise.
As the above exercises cannot be done in any other area of the gym and if I go there to do hyrox training sometimes it’s not possible to do this.
2.Also Keep people training away from the WALL ball throw spots as you can’t throw the ball on the spot when a human is there.
3. Install a punchbag in the open space next to the studio downstairs.
& the last suggestion:
4. Purchase a primal curved treadmill for people training Hyrox, & cardio heart control. That makes this gym a 10-10 👍👍👍

28 de dezembro de 2024
Opinião espontânea
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi Cheryl, thank you for taking the time to leave this review, we are delighted to see this is 4*s.



It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!



Thanks, PureGym

Classificada 5 em 5 estrelas

Great gym

Equipment gets updated if it shows signs of wear and tear , regularly cleaned. Great staff, rarely queuing in the morning for equipment

14 de dezembro de 2024
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi there - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Classificada 5 em 5 estrelas

Great value

Wide variety of equipment and classes helpful staff great value for money

14 de dezembro de 2024
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi Corinne - Thank you for taking the time to leave this review! We understand that cost is an important factor when choosing a gym, and we strive to provide value by offering a clean, well-equipped, and welcoming environment for all our members.

Our goal is to ensure you have a safe and enjoyable space to focus on your fitness while keeping things affordable. We truly appreciate your feedback and will continue working hard to meet your expectations. Thanks, Tom.

Classificada 5 em 5 estrelas

A friendly encouraging place to…

A friendly encouraging place to exercise.

14 de dezembro de 2024
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi there - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Classificada 5 em 5 estrelas

It was very easy to set up and worked…

It was very easy to set up and worked smoothly when I arrived.

30 de novembro de 2024
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi there - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Classificada 3 em 5 estrelas

Difficulty in changing venue for my 3 day pass.

I've found it a little difficult to change the venue for my 3 day pass. However, although my first email went to the wrong person, Dave Cook, from London Colney, who responded to me done so very promptly and has helped me to redirect my enquiry, hopefully with success.

20 de novembro de 2024
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi Bianca. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

Our Day Passes can be purchased for 1/3/7/30 days at your chosen club. These membership types are non refundable and cannot be updated online once brought.

If you have purchased for the wrong gym, please reach out to our Member Services team who can look into this further. Thanks, PureGym

Classificada 5 em 5 estrelas

Value for money is a good deal and…

Value for money is a good deal and offer, I think pure Gym should always have this constantly.

7 de outubro de 2024
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi Lawrence - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Classificada 5 em 5 estrelas

When I visted my local pure gym the…

When I visted my local pure gym the person there explained how everything g worked to me and my partner and was extremely helpful (basically everything is done through the app) The gym was clean and had everything you could possibly need certainly for a starter like me. Highly recommend.

14 de setembro de 2024
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi Lionel. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so; great to hear you enjoyed your tour!
Look forward to welcoming you back soon! Thanks, PureGym

Classificada 4 em 5 estrelas

My first impression was good

My first impression was good. I preferred uncrowded hours and it was enjoyable, I recommend

11 de setembro de 2024
Opinião espontânea
logótipo da PureGym UK - St Albans

Resposta da PureGym UK - St Albans

Hi Mehmet. Thanks for taking the time to leave this review!

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day.

Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym

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