Caroline is amazing!! She gets everything sorted what I need for my holiday, already booked for next year. The best person for job A+++++++++
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Zoe has been a star throughout my booking process. Firstly, she found myself and a friend an amazing deal for our trip to Mexico. However, when my friend could no longer attend I thought the booking w... Ver mais
A empresa respondeu
Caroline is always So helpful in every enquiry . Nothing is to much. I havd used Caroline many times and have Always been 100% happy with how she is very patient never rushing you off the p... Ver mais
A empresa respondeu
Thank you once again Caroline for making the booking process so easy for us. We have used Purple Travel for a number of years now and have always received excellent customer service. Another benef... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
The entire Purple Travel team is absolutely committed to getting you the best holiday at the best price. We know a holiday is something you look forward to for months or longer and we want to give you a getaway you will never forget.
Informações de contacto
3 Wey Court, Mary Road, Guildford, Surrey, GU1 4QU , Guilford, Reino Unido
- 0203 053 0990
- customer.support@purpletravel.co.uk
- www.purpletravel.co.uk
5,0
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I recently booked a holiday with Purple…
I recently booked a holiday with Purple Travel and my agent as been Caroline who has been absolutely wonderful in making sure all my needs are met with nothing left to chance. I have now booked another holiday for next year with Caroline at Purple Travel.
Thanks Caroline.
4 de junho de 2026
Resposta da Purple Travel
Thank you for your lovely review! We're delighted to hear that Caroline provided such wonderful service and took care of every detail to ensure your holiday plans were just right. It's fantastic to know you've already booked another trip with us for next year. We truly appreciate your trust and look forward to helping you create more amazing holiday memories!
Travelling to Cyprus
I’ve used Purple Travel for over nine years now, and Caroline and her team are brilliant. They’re always so helpful – even sorting our boarding passes for us.
In March 2026 we went to Tenerife. We ended up on the fifth floor even though Caroline had already emailed the hotel about our preference for the first floor. One quick message to Caroline and it was sorted right away. We were moved to the first floor the following day.
Honestly couldn’t recommend Purple Travel more. Fantastic service every time.
4 de junho de 2026
Resposta da Purple Travel
Thank you so much for your wonderful review and for your loyalty over the past nine years. We're delighted to hear that Caroline and the team have consistently been able to help make your holidays stress-free and enjoyable. We're especially pleased we could quickly resolve the room issue in Tenerife for you. Your kind recommendation means a great deal to us, and we look forward to helping you plan many more fantastic trips in the years ahead!
Brilliant service from Caroline O'Reilly
15 de maio de 2026
Resposta da Purple Travel
Thank you for your wonderful review! We're delighted to hear that Caroline provided you with brilliant service. Your kind words mean a lot, and we look forward to helping you with your future travel plans.
Caroline you are star ⭐
Thank you once again Caroline for making the booking process so easy for us.
We have used Purple Travel for a number of years now and have always received excellent customer service.
Another benefit is we don't have a long queue waiting on the phone to get through. We have recommended you to many of our friends and will continue to do so.
15 de maio de 2026
Resposta da Purple Travel
Thank you so much for your lovely review!
Caroline will be thrilled to read your kind words. We're so pleased she made the booking process easy for you once again.
It means a lot to us that you've been booking with Purple Travel for so many years and that you've consistently had a great experience with our team. We're also glad you appreciate being able to get through to us quickly when you need help.
Thank you for recommending us to your friends and for your continued support. We really do appreciate it, and we look forward to helping with your next holiday!
Huge thank you to Yanis!
Huge thank you to Yanis our travel agent who provided us with such a wonderful experience in Montenegro! Beautiful hotel in fantastic location the beach, the supermarket, the shops, the old town all close in proximity. The family and I had an amazing time with hundreds of beautiful photos great memories now, and the price was within our budget and breakfast was lovely. Thanks again Yanis! I have passed you on to my friends for their holidays. Until the next trip! 🙏🏼
6 de abril de 2026
Opinião espontânea
Resposta da Purple Travel
Thank you so much for your wonderful review! We’re thrilled Yanis could make your Montenegro trip so memorable and that everything from the hotel to the location worked out perfectly. We can’t wait to help you plan your next adventure and are grateful for you recommending us to your friends! ✈️🌍
Very good service by Caroline who had…
Very good service by Caroline who had sorted every thing out for our trip.
11 de maio de 2026
Resposta da Purple Travel
Thank you for your kind words! We’re so glad Caroline could make your trip planning smooth and enjoyable. We’ll be sure to pass on your compliments!
Brilliant
So easy booking with purple travel always helpful Caroline knows what we want and she does everything so sll we have to do is pay
5 de maio de 2026
Resposta da Purple Travel
Thank you so much for your lovely review! We’re so pleased to hear that booking with Purple Travel is always easy and stress-free for you. Caroline will be delighted to know her help and attention make such a difference. We really appreciate your continued support and look forward to helping you plan many more amazing holidays! ✈️☀️
Zoe was recommended to me by someone we…
Zoe was recommended to me by someone we met whilst on holiday as she had used Zoe multiple times to book holidays . I sent Zoe the dates and where we wanted to go and she looked into it straight away and came back with a quote really quickly . It was cheaper than I had find . She rang me in the evening to confirm all the details of and it was all booked .
5 de maio de 2026
Resposta da Purple Travel
Thank you so much for your lovely review! We’re delighted to hear that Zoe was able to help you find the perfect holiday quickly and at a great price. Providing friendly, efficient service and making the booking process as easy as possible is exactly what we aim for. We really appreciate your recommendation and hope you have an amazing holiday! ✈️☀️
Purple travel will find you best best price
I have been on many holidays with purple travel and they go above and beyond to help you in anyway they can
5 de maio de 2026
Resposta da Purple Travel
Thank you for your lovely feedback! We’re so pleased to hear that you’ve enjoyed so many holidays with Purple Travel. Finding the best prices while providing exceptional service is what we’re all about, so it’s wonderful to know our team has been able to support you every step of the way.
We truly appreciate your continued trust and look forward to helping you plan many more fantastic trips in the future! ✈️🌍
AMAZING AS ALWAYS
Purple travel are the best by far, we book 2/3 holidays a year with Zoe and we have never had an issue, she goes above and beyond every time to make the holidays we book extra special and always at an amazing price.
We would never use anyone else.
5 de maio de 2026
Resposta da Purple Travel
Thank you so much for your wonderful review and continued loyalty! We’re absolutely delighted to hear that Zoe has consistently helped make your holidays so special. Going above and beyond for our customers is exactly what we strive for, and it means the world to know you trust us with your trips year after year.
We truly appreciate your kind words and support, and we look forward to helping you plan many more amazing holidays in the future! ✈️☀️
Purple travel go above & beyond every time
I have been using purple travel for many years now & Caroline always finds me the best deal. She is so easy to talk to & goes out of her way to find me the best she possibly can. I’m going to Tenerife on the 23rd of March & really looking forward to it. Thanks Caroline
13 de março de 2026
Resposta da Purple Travel
Thank you so much for your lovely review and for your continued support over the years! Caroline will be delighted to hear your kind words. She always goes the extra mile to find the best options for our customers, so it’s wonderful to know you appreciate her help. We hope you have an amazing time in Tenerife and look forward to helping you plan many more holidays in the future! 🌴✈️
Charlotte is always willing to help and…
Charlotte is always willing to help and is so friendly too with lots of experience. Booked with her many times and always went smoothly 👌
13 de março de 2026
Resposta da Purple Travel
Thank you for the wonderful feedback! Charlotte’s experience and friendly approach really do make a difference, so she’ll be thrilled to hear this. We’re so glad your trips have always gone smoothly and we look forward to booking many more holidays for you!
Resposta da Purple Travel
Thank you for the great review! We’re so glad Caroline continues to provide fantastic service. Your support means a lot to us, and we can’t wait to help you plan your next holiday
Caroline always books my holidays and…
Caroline always books my holidays and always gets me a good price.
17 de fevereiro de 2026
Resposta da Purple Travel
Thank you for the wonderful review! Caroline takes great pride in helping our customers find the perfect holiday at the best price, so she’ll be thrilled to hear this. We really appreciate your continued support and can’t wait to help with your next getaway!
Great holiday’s , great prices
I have been a customer of purple travel for a few years now . The reason for this is how easy they make booking a holiday with great ease and great prices.
Zoe at purple travel is a great asset to the company , Zoe has help me with most of my holidays over the last few years as I find her very easy to talk to, she helps out in every way she possibly can in a very professional way, polite & respectful nothing seems to be to much trouble.
Purple travel and Zoe is my go to company for all my holidays now and I recommend them to my family and friends
A very big thank you to Purple travel & Zoe.
17 de fevereiro de 2026
Resposta da Purple Travel
Thank you so much for your continued loyalty and for taking the time to share such a thoughtful review. We’re truly grateful that you’ve chosen Purple Travel for your holidays over the past few years. It means a lot to know that you value the ease of booking with us and the great prices we work hard to secure for our customers. Your kind words about Zoe are especially appreciated. She is indeed a huge asset to the team, and we’re delighted to hear how professional, polite, and supportive she has been while helping you plan so many of your holidays. We’ll be sure to pass on your wonderful feedback to her; it will make her day! Thank you as well for recommending us to your family and friends. There’s no greater compliment. We look forward to helping you plan many more fantastic holidays in the years to come!
There always spot on and very effiecent…
There always spot on and very effiecent as always 👍
17 de fevereiro de 2026
Resposta da Purple Travel
Thank you for your lovely feedback! We’re so pleased to hear that the team at Purple Travel continues to deliver such efficient and reliable service every time. Consistency is really important to us, so it’s wonderful to know we’re meeting your expectations. We truly appreciate your continued support and look forward to helping you plan your next holiday!
Fantastic service again from Zoe
Fantastic service again from Zoe, always very helpful and makes booking a holiday easy, would highly recommend Purple Travel to anyone wanting a Holiday.
17 de fevereiro de 2026
Resposta da Purple Travel
Thank you so much for your wonderful feedback! We’re delighted to hear that Zoe provided fantastic service once again and made your holiday booking smooth and easy. She truly takes pride in helping our customers find the perfect getaway, and your kind words will mean a lot to her. We really appreciate your recommendation and look forward to helping you plan your next holiday with Purple Travel! 🌴✈️
I have been with you for a while…
I have been with you for a while Caroline always gives us a holiday we love she is so helpful really a lovely and helpful lady
6 de fevereiro de 2026
Resposta da Purple Travel
Thank you so much for your kind words. We’re absolutely delighted to hear that Caroline has helped create holidays you love she truly is a valued member of our team, and your lovely feedback means so much.
We’ll be sure to pass your comments on to her. We look forward to helping you plan many more wonderful trips in the future! ✈️🌍
Caroline once again sorted our…
Caroline once again sorted our holiday…Caroline has great customer service skills& more like a friend to us now…She is a great asset to your company.
Thank you
3 de fevereiro de 2026
Resposta da Purple Travel
Thank you so much for your lovely feedback! We’re delighted to hear that Caroline makes your holidays so easy and feels like a friend. She truly is a wonderful part of our team and will be thrilled by your kind words.
Caroline is the best I always ask her…
Caroline is the best I always ask her to book my holidays as she is so efficient
3 de fevereiro de 2026
Resposta da Purple Travel
Thank you so much! We’re thrilled Caroline is your go-to for holidays and that she makes everything so easy. She’ll be delighted by your kind words. We truly appreciate your loyalty.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.