After initial issues and a great deal of stress with my policy set up, Becky in Sales completely turned it around was extremely helpful and sorted a new policy out for me straight away
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
After initial issues and a great deal of stress with my policy set up, Becky in Sales completely turned it around was extremely helpful and sorted a new policy out for me straight away
A empresa respondeu
Jus renewed a policy, firstly dealt with Tarin who made it all really easy and straight forward, tyler was immensely helpful throughout and meg was incredibly professional during the finalisation of t... Ver mais
A empresa respondeu
I had a really good experience. The service was smooth and everything was handled well throughout my visit. Carly was especially helpful and friendly, and she made the whole experience much better wit... Ver mais
A empresa respondeu
A massive thank you to Becky Flowers for helping me sort out my van insurance! I have been riddled with anxiety as it’s my first time looking for a van policy and Becky made me feel so comfortable, at... Ver mais
A empresa respondeu
Quote Detective is an insurance intermediary devoted to driving down the cost of your insurance. Our team is made up of experts with extensive experience in the specialist motor insurance market. Using innovative pricing technology we deliver unique competitive prices to our customers and provide multi vehicle discounts. We are dedicated to getting it right for you first time. Friendly UK based call centres to help you along the way. Quote Detective operates in the following niche sectors of the non standard motor market: • High net worth individuals • Convicted drivers – both motoring and non motoring • High performance vehicles • Young drivers • Modified vehicles • Multi-car and Multi-vehicle policies
Top Floor, Cwmbran House, Mamhilad Park Estate, NP4 0HZ, Pontypool, Reino Unido
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Quote Detective
After initial issues and a great deal of stress with my policy set up, Becky in Sales completely turned it around was extremely helpful and sorted a new policy out for me straight away

Resposta da Quote Detective
Thanks Megan , I have been with you guys atleast more than 5 years

Resposta da Quote Detective
I had a really good experience. The service was smooth and everything was handled well throughout my visit. Carly was especially helpful and friendly, and she made the whole experience much better with her positive attitude and support. I really appreciated her assistance.

Resposta da Quote Detective
It was very easy to communicate with quote detective, the assistant Faith has been very helpful with clear information given and assistance when we had to send information over. This made our experience of getting insurance very easy and transparent.

Resposta da Quote Detective
They provided me with a competitive quote and a tailored solution to my unique situation. I wholeheartedly recommend them. Excellent service and professionalism from their customer service representative Carly.

Resposta da Quote Detective
Claire was extremely helpful and professional throughout the entire process. She explained everything clearly and ensured all my documents were handled efficiently. The experience was smooth and stress-free, and I felt fully supported at every stage.

Resposta da Quote Detective

Resposta da Quote Detective
You where absolutely amazing and very understanding thank you much appreciated

Resposta da Quote Detective
A massive thank you to Becky Flowers for helping me sort out my van insurance! I have been riddled with anxiety as it’s my first time looking for a van policy and Becky made me feel so comfortable, at ease and sorted me out straight away. She is an asset to the company and deserves recognition and reward. Becky explained everything in detail about the policy and adhered to all rules and regulations all whilst making me happy and satisfied. Becky was very patient, professional and cheery on the phone. I wish any time I called a company I get through to Becky every time. There should be more Becky’s in the world. Thank you so much.

Resposta da Quote Detective
Avoid Hasan/Hassan the salesman. They reel you in with low prices online but it dramatically changes once you call them. I had a horrible experience on the phone trying to arrange taxi insurance. I got a quote for £2185 online via comparethemarket and once I called I went through a really long and arduous process to get a quote from them. They put a really low price online so you call them and then claim "uber approved policy" or check outdated Google Maps street view to find your driveway and if they cannot see it due to Google Maps showing pictures that are 10+ years old then claim this will need to be verified by our admin team which is one the ways they raise the price of your policy. Be sure to be very careful and attentive when listening as they try and change the information that you put online so the details change and they can try and charge you more for your policy. I luckily did my due-diligence and saw a lot of bad reviews where after purchasing the policy, they refuse to accept certain documents and raise prices and if you dare think about cancelling, the cancellation fees are very high to try and lock you into the policy. I spoke with Hasan who was the salesman and he was very rude and kept questioning me in such a preposterous manner asking where is my driveway when he was looking at 10+ years old photos on Google Maps. In the end my £2185 quote when up to £2958 as they made it "uber approved" and it means I can use it for Uber Eats, SDP cover etc etc they just give you all this fancy jargon acting like they are doing you a favour when really almost all taxi insurance policies include this anyway. Overall, they are very pushy salesmen and they use smart tactics to extract information from you to increase the prices of their policies. I would say it is not worth the hassle and risk to go with them, luckily I got a quote with Acorn which is a little more but happy to pay more and have that piece of mind that I have gone direct to the insurer and can contact if I have any issues, with brokers like Quote Detective, they are third party so when something goes wrong, it is a long winded process to sort it out. I would recommend avoid at all costs if you want to hold onto your money and not get conned! Good luck and don't give into their sleazy sales tactics.

Resposta da Quote Detective
I had missed my payment deadline within 45 minutes and had a email to say my insurance was going to be cancelled. I had a phone call and it was sorted within 10 minutes. I can’t thank them enough . Many thanks

Resposta da Quote Detective
Give Shannon a raise she deserves it.

Resposta da Quote Detective
Great Experience and quality customer service today very helpful and friendly From Megan Wall @Quote Detective would highly recommend,thank you for your assistance Miss D lewis

Resposta da Quote Detective
I did my private hire insurance with them everything went very well.Special thanks to Hasan who made the whole process hustle free,explained me everything and gave me the best quotation.

Resposta da Quote Detective
Carly was very helpful, she understood my situation and got me an acceptable amount of time to sort things out my end.👍

Resposta da Quote Detective
Jus renewed a policy, firstly dealt with Tarin who made it all really easy and straight forward, tyler was immensely helpful throughout and meg was incredibly professional during the finalisation of the new policy. And Dan in finance was super helpful when it came to changing my installment dates. From start to finish these guys and girls were all amazing! Would and will reccomend

Resposta da Quote Detective
Excellent service spoke to megan regarding my policy renewal,She helped me with everything that was required.

Resposta da Quote Detective
I don’t as a rule leave reviews but I just wanted to say how please I am with this company. I spoke with Hannah on customer department and she was fully understanding of the personal issues I’ve been dealing with that’s affected my finances. She was very reassuring very helpful very kind and very supportive. She went above and more to help me with my insurance and didn’t once make me feel like I was being a burden , more like a friend in need. Definitaly will recommend this company thank you

Resposta da Quote Detective
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.