Radley London Opiniões 

10 242
TrustScore: 4.5 em 5

4,5

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Sadly Radley are in trouble and having a clearance of their stock. Good priced items ( some seem inflated before the reduction but still offering good value when compared to previous purchases ). Deli... Ver mais

Classificada 5 em 5 estrelas

My wife ordered a bag online using the measurements shown in the Radley listing. The Medium sized bag was bigger than expected and a bit heavy for her wrist condition. Tried to locate the smaller vers... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Radley pockets. I’ve been buying this bag for years. Just received one purchased on sale. Utter waste of money and no wonder they are going out of business. No comparison to quality of bags previously... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordering was easy. Delivery, despite the fact that I am in Canada, was smooth. There was duty owing, but I anticipated that, so it was not a problem. Both bags that I ordered were well packed to pro... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de malas e bolsas
  2. Loja de malas
  3. Loja de acessórios de moda
  4. Loja de artigos de cabedal
  5. Grossista de artigos de cabedal

Sobre Radley London

Escrito pela empresa

Welcome to the official Trustpilot profile for Radley London.

We don’t like to brag, but we’re pretty proud of what we do. Find the handbag of your dreams on our website, or in one of our stores nationwide. You can even shop in store from the comfort of home with our virtual shopping service via WhatsApp.

We never stop striving to set a new standard for quality. As many as 20 skilled craftspeople work on every single handbag we make. And we’ve been working with some of these partners for as long as three generations. Sharing our passion for the most beautiful materials, including the highest quality leather. Ensuring it’s ethically produced.

A mark of quality and attention to detail, our signature Radley dog has been with us since the beginning. He’s instantly recognisable. And pretty popular as well. Our four-legged friend is as synonymous with Radley London as our craftsmanship. Find him proudly placed on every design, whether hiding in the key fob charm or on an adventure across our latest picture bag. He’s very well-travelled.

Show us how you style your look by tagging #MyRadley and @RadleyLondon on Instagram

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

10 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 99% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(10 242)

2014 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Delivery times and customer service awful

My order took over two weeks to arrive, and during this time there was absolutely no communication from the company to keep me informed of the progress. I sent them an email after 10 days requesting further information, as I was worried my order would arrive whilst I was away on holiday, and I am still awaiting any kind of response from them. Clearly their customer service is considerably lacking, which is quite appalling considering my order value was almost £300.

3 de julho de 2026
Classificada 3 em 5 estrelas

Will miss you.

Will miss you.
Outer Packaging not as good as usually is. Box was ripped and crushed.
Well packed on the inside. Bag not damaged

3 de julho de 2026
Classificada 5 em 5 estrelas

Radley are in trouble!

Sadly Radley are in trouble and having a clearance of their stock. Good priced items ( some seem inflated before the reduction but still offering good value when compared to previous purchases ). Delivery took a lot longer than expected but goods arrived safely ( DPD UK ) and in great condition. Overall a great experience.

3 de julho de 2026
Classificada 5 em 5 estrelas

Bag looks superb

Bag looks superb. Purchased many Radley bags over time and this is another one for my collection. So sorry to see the brand go.

19 de junho de 2026
Classificada 5 em 5 estrelas

Great staff and begs ect

Staff always friendly and helpful. Great bags ect just a shame that they will no longer be available. Have had to get a list of items for my granddaughters as they love there radley bags ect that I have bought them over the last few years

19 de junho de 2026
Classificada 5 em 5 estrelas

Quality product

Arrived in good time easy to order . Quality product.

19 de junho de 2026
logótipo da Radley London

Resposta da Radley London

We're so glad to hear that you found our ordering process easy and that the product quality met your expectations. We appreciate your positive feedback 😊

Classificada 4 em 5 estrelas

fabulous beautiful handbags

fabulous beautiful handbags, delivery was delayed though with no communication from seller as to why until I emailed them

19 de junho de 2026
logótipo da Radley London

Resposta da Radley London

Thank you for your message.

Due to our recent sale, we are currently experiencing a much higher volume of orders and customer enquiries across all Customer Service channels.
Please be assured that our teams are working hard to dispatch orders as quickly as possible.

We currently estimate delivery to take approximately 6–10 working days, excluding weekends.

We sincerely apologise for the delay and appreciate your patience and understanding.

Classificada 2 em 5 estrelas

It took 12 days for my sandals to…

It took 12 days for my sandals to arrive . I don’t think that’s good enough.

14 de julho de 2026
logótipo da Radley London

Resposta da Radley London

Due to our recent sale, we are currently experiencing a much higher volume of orders and customer enquiries across all Customer Service channels.

Please be assured that our teams are working hard to dispatch orders as quickly as possible. We currently estimate delivery to take approximately 6–10 working days, excluding weekends.

We sincerely apologise for the delay and appreciate your patience and understanding.

Classificada 5 em 5 estrelas

I love Radley quality as it is

I love Radley quality as it is. I worry that the quality may change with future administration and I can confirm that many of my friends who also love Radley have the same concerns.

18 de junho de 2026
logótipo da Radley London

Resposta da Radley London

Thank you for your review 😊

Classificada 5 em 5 estrelas

Sad to see Radley go but still great service from Jo

My wife ordered a bag online using the measurements shown in the Radley listing. The Medium sized bag was bigger than expected and a bit heavy for her wrist condition. Tried to locate the smaller version but had to chat to the online virtual store. Lovely Jo was so helpful and found the bag and arranged for it to be sent. Really helpful and friendly.

15 de julho de 2026
Opinião espontânea
logótipo da Radley London

Resposta da Radley London

We appreciate you sharing your positive experience with us😊

A Experiência Trustpilot

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